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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 634 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Tune 245NC True Wireless Noise Cancelling Earbuds sound quality, comfort, and battery life. Many also appreciate the fit and connectivity of the earbuds. However, some customers have reported occasional volume issues. Overall, the earbuds seem to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 634 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case......long lasting battery. Cool app with many features Only dowside is they dont get too loud. But sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My Honest Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these JBL Tune 245NC true wireless earbuds last month, and they’ve quickly become my daily go-to. The sound is classic JBL punchy bass that makes music fun without muddying vocals. ANC works well for blocking low rumbles like traffic or office noise, though it’s not elite-level. Battery life is outstanding; I easily get 10 hours with ANC on, and the case adds way more. They’re comfy for hours, stay secure during walks, and calls are clear thanks to the four mics. The app lets me tweak EQ easily. Minor nitpick: touch controls can be finicky. Overall, great value highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound and nice options like having a noise cancelling. Good build quality and sits right on my ear. Good battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound and battery, decent quality mostly comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife. She loves them. They fit well. Connecting to her phone was simple and she loves the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort & Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have used ear buds and I find this set incredibly comfortable. They sound great and I like the sleek black look too!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Had better older models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, easy to use, and connect very quickly. My only gripe is the “noise canceling”, I previously had a pair of JBL race TWS that i got a few years ago and they were much better insulated and provided better outside sound blocking. Great product overall ane cannot beat the price when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    High quality for price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class audio quality for this price range, you're not gonna find anything better unless you pay up. Noise cancelling works really well, super comfortable, and intuitive button controls. Only thing it's missing is the ability to switch between audio and video mode without the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, clear sound. They are comfortable to wear and stay in for a good workout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Jbl headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones. Sound is great. They fit very nicely. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She loves them. Great sound quality and comfortable. Holds a good charge and decent bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting ear buds. Sound is really good and holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price, good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, noise canceling is just ok. The buds fit great for my ear size. Easy to connect, the JBL app found the buds right away. I made my adjusts me, and was up and running within 5 minutes. I've played music and audio books. I have Sony, Apple, and Samsung earbuds. Overall, I like JBLs the best when you take price into consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality sound headphones. comfortable fit. good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Earbud review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quallity is decent, however the bass is not nearly as good as the bass on my JBL 300TWS. The battery seems to lay a good while, so that is a plus. The main reason I only gave four stars is because for some reason to charge my earbuds I have to keep the lid open to the earbud dock, this is annoying. I would like the earbuds to charge whether the lid is open or closed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's porbably once of the best earbuds ive had, for its price the prodcut uts totaly worth it. Great sounds, amazing bass. Loud clear/clean sound, the design is also good, the features such as the equalizer. I look to mess with the equalizer so for a pair of earbuds that has the feautre is amazing. If i were to buy another pair i would definitely buy the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy to connect. Great battery life also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They sounds clear and great. They fit in your ear with no problem. If you have twchchao phone and the earbuds connected to both of them you don't have to change nothing it just connect to whatever phone you using

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive Noise Cancelling and Rich Bass at a Gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely impressed with the overall experience. These earbuds deliver rich, powerful JBL Pure Bass sound that brings my music and podcasts to life — without overpowering mids and highs, giving balanced clarity across genres. Comfort-wise, these earbuds sit securely and feel great for long listening sessions, and the touch controls are intuitive and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several pairs in this price range, and these are the first that actually stay comfortable for my entire workday. The battery life is impressive—I only need to charge the case once every few days. Pairing with the app was instant and it actually adds value rather than being bloatware. If you're looking for a dependable daily driver, these are a great investment

    I would recommend this to a friend
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