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Customer Ratings & Reviews

Model:
JBLT510BTWHTAM
SKU:
6501628
Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Tune 510BT Wireless On-Ear Headphones for their excellent sound quality, long battery life, affordable price, and comfortable fit. Many customers rave about the headphones' comfort, with some saying they can wear them for hours without discomfort. Others appreciate the headphones' ability to connect easily to Bluetooth devices and the impressive bass and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,411 reviews
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift to replace an old set of earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I've had to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used for first time and PLEASANTLY surprised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charging port in a strange spot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the wierd placement of the charging port, they work as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 2 weeks of purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones broke, the volume button was stuck and did not work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. Our JBL Tune 510BT comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). For assistance, please contact our customer support or if this was purchased from a store or other retailer, you may also contact them for a return. JBL

  • Rated 2 out of 5 stars

    Upset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month my ear piece has come off and i can no longer return bummer

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 510BT. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 4 out of 5 stars

    headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is always quality at its best no doubt and also ease to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart as one of the soft headphone parts came off for no reason so I had to return them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for sharing your experience with our JBL Tune 510BT. We value your feedback about our product. We'll make sure to share it with the appropriate team, as we dedicate ourselves to consistently improving and providing an exceptional user experience. JBL

  • Rated 1 out of 5 stars

    Broke within 1 month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power On button stuck inside. I sent it to JBL to get a replacement. Let’s see…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this JBL headphones because I knew the brand. However, I'm disappointed of the battery as claim by the mftr.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Tune 510BT. We understand that it didn't meet your expectations. It has up to 40 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, please contact JBL Customer Support, so we can assist you. JBL

  • Rated 1 out of 5 stars

    Small ear muffs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a child size, not adult. Its tiny, uncomfortable. Best buy did not want to give me a label to return the product, they said to do it in stores and that is not always possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pair with phone and was uncomfortable returning this week.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help. To connect your JBL Tune 510BT to your mobile phone, simply turn on the headphones and it will automatically be on pairing mode. Turn on the Bluetooth on your source device and connect the JBL Tune 510BT via Bluetooth. You can also reset your JBL Tune 510BT by pressing and holding the "Volume +" and "Volume -" buttons for more than 5 seconds. The headphones will turn off, and reboot to factory default. Our JBL Tune 510BT has adjustable headbands, which may adjust how the headphones fit in your head. If the issue persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) JBL

  • Rated 1 out of 5 stars

    Jbl550 head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight fit doesn’t fully cover the ears and sound quality is not so great

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that it didn't meet your expectations. Our JBL Tune 510BT is an On-Ear Headphone that has earpads that sit on top of your ears. You might want to check our JBL Live 660NC which is an Ove-Ear Headphone that has larger earpads that fit around your entire ear. If you need more help, please contact JBL customer support. JBL

  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but i am not satisfied with this product because i want it when i saw it online. But when i pickup this and use its not good

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We would like to let you know that this is not the experience that we want you to have with our products. We're always looking for ways to improve. We'll make sure to pass this along to our development team. JBL

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd ear padding come apart sfter one week of use, sad

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Tune 510BT has a one-year warranty. If your unit is within the one-year warranty period, please contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Crap product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fragile, broke a few weeks after the warranty was gone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our Tune 510BT. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you have any questions or concerns about your device, please contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    It depends on your head size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts my head. Unfortunately these didn't work for me. I really wanted to like it but after an hour it started to press on my head. The sound is ok. I can't hear much bass with my hip hop music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    save your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they break too fast and their battery life is terrible

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 510BT. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help. JBL

  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones feel like they are going to rip, cheap quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Tune 510BT. We value your input, and we'll make sure to forward your feedback to the appropriate team. JBL

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unconfartabel dose not fit the ears sound not great

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback. Our JBL Tune 510BT over-ear headphones have an adjustable headband to fit most head sizes comfortably. You can adjust or extend the headbands that best fit your head if they get too clamped. For sound issues, you can reset your headphones by pressing and holding the "Volume +" and "Volume -" buttons for more than 5 seconds. The headphones will turn off, and reboot to factory default. If the issue persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lovely headphones.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good fit, great sound. I have 3 other pair of wired headphones of varying quality, from Beats, Bose and Sony. These are in the upper middle class for sure. I was surprised at the bass response on my test song that I'm very familiar with. I haven't tested battery life since I'll never use them for more than a few hours a week. My only compliant is the placement of the charging port. It's on the top of the left eat cup, which makes them impossible to use while charging. These are 7/10 for me.

    I would recommend this to a friend