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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1201 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,201 reviews
  • Rated 3 out of 5 stars

    They're Alright

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but build quality is BAD. I bought these about 8 months ago, at first they were working fine, then right earbud wouldn't charge for a week. After that, it started charging again but the right earbud was dying a little faster than the left one. For the past few months, everything has been ok but now the charging case won't charge like it's dead for good. Not sure how it is for everyone else but if you choose to buy it, watch out for any of the problems I mentioned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough, shouldn’t be your primary in-ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to keep in my office so they’re there when I want to get out and take a walk. I would not purchase these as my primary in ear headphones. Some others have mentioned that the touch controls on these earbuds are sensitive and I agree with that. It’s very easy - and very annoying - to cycle through the various listening modes (noise cancelling/talk-through/etc) when you’re just trying to adjust the buds in your ear. The sound in these are terrific and I’d say they’re a step below AirPods Pro noise cancelling. I’d also say that the Bluetooth connecting and swapping between devices is clunky. It’s particularly annoying when you’re coming from Beats or Apple headphones used across your other Apple devices. Ultimately, at their price - which is generally less than half of what AirPods Pro or Beats Studio in ear - these are definitely good enough. But don’t buy these expecting them to be on par with Beats Studio In ear or AirPods Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the money its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good. The noice cancelation is minimal. The only time you can really tell is in a plane or somewhere with a consistent sound like a fan or something. With the different size ear pieces i was able to get a very comfortable fit. Not enough to use for running or anything but general around the house activities its fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my best investment, this battery is long, and his sound 10/10 i recommend buy this brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best JBL headphones I've ever had but OK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Not the best JBL headphones I have ever had sound wise but good enough. Battery life is good but the noise cancelling is not great. Pass through sometimes acts up where one will go silent for a bit then come back. If you don't need them much for either noise cancelling or pass through they are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds. They fit perfect, hold a charge for a long time, and sound great. I would highly recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Bang for your buck”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for the price is great. The different ear tips that these earbuds came with make them comfortable. Long lasting batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multiple ear tips for versatility

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headphones with good sound quality. These fit my ears way better than airpods ever did ( i had both 1st gen airpods and 1st gen airpod pros) i had to buy multiple different ear tips for fatigue and pain. i like to listen to music while designing at work. having the open ear tips is great for work and pairing it with ambient aware when i need gives me the ability to not have to take off my headphones but still listen clearly. and when i go on flights or am in public where i dont want to hear ambient noise the sealing ear tips alone work perfect ( all active noise cancelling i have used gives me massive headaches). personally i am not a big fan of the matte plastic but i love the black look all around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not Great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery light. Can hurt ears if left in too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones!! They fit perfectly into my ears and don't fall out. They have amazing battery life, as does they case. Also they sounds incredible!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good, ease of use is tricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound quite good. The battery charge is impressive. Connecting Bluetooth to some devices took some trial and error. I still haven't been able to attach the ear pads - none snap into place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair of earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airpods finally poopedout on me and I did not want to py more than $70 and these were the perfect replacement. I'm still getting used to the different setting and the noise canceling is alright. I use them at the gym and I can still hear some background sounds but the gym is also a loud place. So they do good enough. They fit great and the quality is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have very good sound. Nice low note and crisp clear highs. The tone is balanced nicely. They have surprisingly long battery life. The noise canceling works very well. You can easily switch between noise canceling and ambient aware so you can hear when someone trying to talk to you. A nice feature is that you can see what the charge level is on the case with the app on your phone as well as what the charge level is for the ear buds themself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL noise cancelling ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well for me. They fit well and drown out all but the loudest noise. So far they seem well built and do not have difficulty in pairing to my iPhone or firestick. I say give em a shot. Worst that can happen is you don’t like them and take em back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection point is unstable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these drop-in styles in my experience 1 piece charges and the other doesnt. Its a hit or a miss every now and then.. this is what happened to me also. I had to return it within the returnable window. The sound was fine though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL stepping up there game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones and they where more comfortable than my air pods and for someone who hates absolutely hates those headphones with the gummies this are perfect they didn't hurt my ears and they never slip even when I was asleep I highly recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable and has a long battery life recently took them on a holiday trip and had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound and great flexiblity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday buds! Connects quickly to my phone every time and has a great battery life. I tend to find it hard to find earbuds that fit my ear without fully sealing which makes it harder to hear what's going on around me but these are perfect since they have so many tip options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good as long as you're also in a quiet environment, otherwise the noise cancellation just sounds like static underneath whatever you're trying to listen to. The microphone struggles to pick up my voice on phone and video calls, and it's an absolute no go if I'm outside and there's so much as a light breeze. If your primary goal is to block out the world and listen to music in a quiet environment, these are comfortable and sound great. If you workout outside or in a noisy environment they struggle to get the job done. I'm glad I got them on sale and didn't pay full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They stay in my ears and sound pretty good. I will definitely buy again.

    I would recommend this to a friend
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