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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1261 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,261 reviews
  • Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything still works out for the moment and I will be sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Amazing earbuds, best money ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing head phones for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl is amazing. The app makes everything far more interesting and the control is seamless. I always wanted to have an app with the ability to change the settings on my headphones. And with this it makes everything easy and controllable thanks JBL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great for work and basketball!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good afordable headphones would buy them they will last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy a lot sound quality is excellent I will recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average set of earbuds. nothing overwhelming but are good for conversation. If looking for quality music sound not high on my list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful headphones when this prices.i loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear no noise hear music clearly bass is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough considering price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to iPhone seamlessly, sound quality is fine, noise canceling is minimal. At 1/3 the cost of Air Pod Pros I can live with the limited noise cancellation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touchy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice little disappointed when adjusting due to feeling loke there falling out can stop music

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connectivity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection isn't instant. Additionally, if you receive or make a call while connected, it disconnects immediately after answering. It’s also not very comfortable to wear. Mine stopped working after three months and no longer holds a charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. Also, when answering the call, change the audio route setting in Settings. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 3 out of 5 stars

    Just the name, no substance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is known for good aound but not this model. No noise control. Fitting is bad. Sound is okay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't fit all ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry-level buds does not seal to well battery last a good amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-made good sound quality. Would buy again if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deliver time sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great only thing is this the second time in a row i order the get a message saying item us delayed for 2 to five days what's up with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them all day. Great quality and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great!! Bought for step daughter and she loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Find Another Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade to these from a cheaper pair. Really frustrating that the right one never connects properly and a couple times neither of them charged in the case. Definitely cannot recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to run. I find that I can hear the wind in the earphone while I’m listening to music. I don’t like that. There may be an app for settings, but when you adjust the earpiece it stops the music and is not really intuitive (it doesn’t start back on its own or with another tap). There is a setting that you can tap to hear “ambient noise” and also “noise cancelling” so it’s nice that they are both an option, but I haven’t noticed a big difference.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Tune Flex. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you're encountering any technical issues with this product, you may reach out to our Customer Support for further assistance. JBL