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Customer reviews

Rating 4.3 out of 5 stars with 1261 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Tune Flex True Wireless Noise Cancelling Earbuds' sound quality, battery life, and comfortable fit. Many appreciate the strong bass and reasonable price point. Some customers have noted issues with connectivity, volume levels, charging problems, and overly sensitive touch controls. Overall, the earbuds seem to be well-received for their audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,261 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the long connectivity range

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great until 5 months later one won’t charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were amazing until 5 months later and one ear bud will no longer charge so now I can only use the left one. Defeats the purpose of noise cancellation and using them in general. I bought a cheaper pair of JBLs a year or 2 ago and they were great so I decided to upgrade but apparently that was the wrong decision. Can’t believe I’m already having issues with them especially since they aren’t used on a daily basis. Very disappointed and a waste of my hard earned money. Too late I’m sure for a return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp clear sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Always connects and crisp clear sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great! Prefect gift for Christmas!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds Ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of earbuds I have ever owned! The value you can get out of these things is insane!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear... bombed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for listening. Not very good for call. Samsung earbuds are better for both for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. However I would rather have more battery life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but they fall out of my ears after smiling or talking. $20 more and could of bought Apple AirPods.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best experience, you can use our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 4 out of 5 stars

    Tune Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a little more bass and better grip with the ear pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Wireless Noise Canceling Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and microphones for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are worth the cost. They work wonderfully!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid tier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy as a pair of throwdown earbuds. When it's on sale it's super worth it, very reliable phone quality is definitely mid tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and recommend. The only issue was changing the rubber tips for bstter fit. But, mission accepted. All is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, excellent sound. Recommend to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them work grestsbest purchase made so far hope

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a crystal clear voice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a clear voice ear buds. Heavy weight and bulky as compared to air buds. Range is also less. Touch controls are too sensitive.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Your JBL Tune Flex comes with one open ear tip and 3 sizes of sealing eartips. To give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact us. JBL

  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good. I would highly recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt instructions were a little hard to follow. I called the company & the tech was able to help. The range is very limited.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should have returned these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the volume is so quiet I can’t even hear with it all the way up. They also fall out constantly. I’ve tried every ear bud suction cup and they still don’t stay in. I hate the buttons on them too. They fall out so much I had to turn off the controls bc it would pause my music putting them back in and not hit play again when I touched them again. Most frustrating head phones I’ve ever had. I hate them so much lol

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headphones for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for less than 6 months and my right earbud already has problems charging. Even after cleaning the charge points on both device and case it still does not charge.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support. JBL