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Customer Ratings & Reviews

Your price for this item is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Tune Flex True Wireless Noise Cancelling Earbuds for their high-end sound quality, great battery life, and comfortable fit. Many appreciate the bass and reasonable price, as well as their lightweight feel. Some customers have noted issues with connectivity, volume, charging, and overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,238 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is of good quality, Call use is not that good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound. But already failing...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great... too bad I am already experiencing charging issues in the left earbud after only a few weeks... the shape is what I'm looking for tho so hopefully i can find a better set that wont have issues with the same earpod shape.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact JBL customer support for assistance. JBL

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product considering the price point. It doesn’t fall out of your ear very easily since its mostly used in a gym environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far she said they work fine excellent product Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They Technically Function...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Bought these to have hands-free calling while working, but the speakers were sub-par, and people could barely understand me when I used these to talk on the phone. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son to replace Apple brand and he says they work great! Wise choice by dad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback on earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost all my other earbuds. I was reluctant to buy new ones but this was SO worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Small. Lots of Storage and good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could earbuds but dropped a ball on software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds themselves are decent, but the software for the Android is just flat out terrible and does not work like it should. The only way I can get it to recognize that I had earbuds was to connect it to an older tablet and have the software detected there and then my phone suddenly acknowledgedthem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection sucks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they were decent, sound was good, then I went to the gym and they wouldn't connect with the actual case it comes with (had left in my car) and that was a done deal for me to return.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. Our JBL Tune Flex should connect to your phone even without the actual case. If you need further assistance, please contact our customer support. We're here to help. JBL

  • Rated 3 out of 5 stars

    Not noise cancelling.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not noise cancelling as inread they would be. Other than that, they arent too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend as a gift and he loves them.. days their better than the ones he already had.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. However it was not noise cancelling as described. Returned to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for a good price, couldn’t be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The sound quality could be better.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features, however the sound quality could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves them...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He loves them!! You can never go wrong with JBL that's for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Birthday gift for a teacher who sometimes needs to block out the noise.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HATE these earbuds. For one, they are very difficult to get out of the case. Second, the touch controls on the earbud are so sensitive that any time they are touched, just to move or adjust them it either turns the phone off, or mutes it, or does something else. I almost never write reviews, but thought it important to share this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Tune Flex didn't meet your expectations. For the touch controls, you may also use our JBL Headphones App to control and personalize the gestures on your earbuds. If you need more help with your unit, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    the best !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent item, really the best earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience and experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i definitely recommend, easy to carrier and come with protection cover

    I would recommend this to a friend