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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1201 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the Tune Flex True Wireless Noise Cancelling Earbuds for their high-end sound quality, great battery life, and comfortable fit. Many appreciate the bass and reasonable price, as well as their lightweight feel. Some customers have noted issues with connectivity, volume, charging, and overly sensitive touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,201 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in the world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These comfy, cushy earbuds not only feature noise-canceling technology, but they boast up to 32 hours of battery life. They’re water-resistant and sweat-proof, making them perfect for workouts and even inclement weather

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Very good ear pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very well made better than the air pods that fit inside my ear canal, quality of sound is great volume seems to be good but wish they could be a lil better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Volume is not loud enough but probably better for your hearing. Noise canceling is undetectable by me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried out JBL products, and I found them to be quite good overall. The sound quality is solid, making for an enjoyable listening experience. I appreciated how easy it was to pair the devices and turn them off when needed. The battery life is also decent, which is a nice feature for extended use. Overall, it seems like a reliable choice for audio equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and battery life is too good. Find the device feature also helps and serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    November and they don’t charge right :/ was happy with sound and bass but not happy about left ear bud never charging coworker had same problem

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Flex TWS. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great fit and sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional sound quality and a perfect fit for those with petite ear canals like mine. These earbuds cater to those who struggle with traditional options. Unfortunately, after about six months of daily use, the left earbud ceased to produce audio, possibly influenced by my work conditions or a potential manufacturing defect. Other than that they’re definitely worth their money if you’re looking for something similar (actually a lot better) than AirPods!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Small but good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for the price. Not only are they noise cancelling but are comfortable. They have a good battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good and the charge lasts pretty long with the case. It was easy to connect to both the phone and PC. I would recommend to get them on sale if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    They're Alright

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but build quality is BAD. I bought these about 8 months ago, at first they were working fine, then right earbud wouldn't charge for a week. After that, it started charging again but the right earbud was dying a little faster than the left one. For the past few months, everything has been ok but now the charging case won't charge like it's dead for good. Not sure how it is for everyone else but if you choose to buy it, watch out for any of the problems I mentioned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Good enough, shouldn’t be your primary in-ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to keep in my office so they’re there when I want to get out and take a walk. I would not purchase these as my primary in ear headphones. Some others have mentioned that the touch controls on these earbuds are sensitive and I agree with that. It’s very easy - and very annoying - to cycle through the various listening modes (noise cancelling/talk-through/etc) when you’re just trying to adjust the buds in your ear. The sound in these are terrific and I’d say they’re a step below AirPods Pro noise cancelling. I’d also say that the Bluetooth connecting and swapping between devices is clunky. It’s particularly annoying when you’re coming from Beats or Apple headphones used across your other Apple devices. Ultimately, at their price - which is generally less than half of what AirPods Pro or Beats Studio in ear - these are definitely good enough. But don’t buy these expecting them to be on par with Beats Studio In ear or AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    For the money its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good. The noice cancelation is minimal. The only time you can really tell is in a plane or somewhere with a consistent sound like a fan or something. With the different size ear pieces i was able to get a very comfortable fit. Not enough to use for running or anything but general around the house activities its fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my best investment, this battery is long, and his sound 10/10 i recommend buy this brand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not the best JBL headphones I've ever had but OK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Not the best JBL headphones I have ever had sound wise but good enough. Battery life is good but the noise cancelling is not great. Pass through sometimes acts up where one will go silent for a bit then come back. If you don't need them much for either noise cancelling or pass through they are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds. They fit perfect, hold a charge for a long time, and sound great. I would highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    “Bang for your buck”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality for the price is great. The different ear tips that these earbuds came with make them comfortable. Long lasting batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphones!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones!! They fit perfectly into my ears and don't fall out. They have amazing battery life, as does they case. Also they sounds incredible!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good not Great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery light. Can hurt ears if left in too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got great sound. The app is ver useful. Battery life expectancy needs more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sound is good, ease of use is tricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound quite good. The battery charge is impressive. Connecting Bluetooth to some devices took some trial and error. I still haven't been able to attach the ear pads - none snap into place.

    I would recommend this to a friend
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