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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 462 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Rated 5 out of 5 stars

    amazing sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones ! The sound quality is amazing and so clear. Ive never had the “over the ear “ type of headphone before but these do not disappoint at all. I bought them specifically for the gym and they are perfect ! Very light weight , keeps a great charge , and I even have clear phone conversation too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good but I feel like they bass like it’s there but it’s background if that makes sense in after that it’s good plus the app makes it’s better but it’s lacks an aux cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value BT Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed some wireless BT headphones for travel. For the price, these are great. They have good battery life and a solid BT connection. Not the best low end bass, but overall sound quality is acceptable. Convenient USB-C charging. Right headphone has power, multifunction & volume button controls. Folds up fairly compact when not in use. They fit well on my child and she says that they're comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not noise canceling but everything else about them is great. They are comfortable to wear and I'm impressed with the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great for the price and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. The charge lasts so long and they’re very comfortable on my ears. For the price I would definitely recommend these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. My sons are enjoying. Very good price. Durable and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them so much we got a second set for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item, i used it for my study! I appreciate the quality of the product. Good and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this product I recommended my friends to get this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Love them! Great price. I have purchased for family and they enjoy them. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL TUNE 520 BT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, been ooking for some good ones for a long time Right for the right price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Below average audio quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, but the sound quality is below average. The audio feels low and not very clear. Not what I expected for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy pairing and nice sound. My daughter likes it very much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok just to listen to music and watch videos and movies. its not very loud but it does cancel out the noise, but over all i wouldnt by again. not for gaming.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Tune 520BT. Try adjusting the volume on your device from 75% to 100%, check your EQ settings, and on the JBL Headphones App, check if the Max Volume Limiter is on, as this feature prevents raising the volume too high for your safety. After that, try connecting it to another device. If you need further assistance, please reach out to our customer support. JBL

  • Rated 5 out of 5 stars

    Very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought it. I bought it to go to the gym and travel by plane, I find it very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for when i workout and they are great. These are not noise canceling headphones but it seems like they are to me! The foldable design makes it easier to store away in my bookbag or purse. The battery life is impeccable. I can use these for two hours straight or more before it dies. The sound quality is very good. The JBL headphones are easy to use and impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 11 year old who LOVED them! He paired them easily to his new phone himself. He loves the sound and thecway the fit. He also loves the fact he can talk on the phone whike shooting hoops out front. For me being on thebother end, I loved i could hear him clearly and never heard the bouncing ball.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery good sound light and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable, and puts out high-quality sound. In-ear BlueTooth headphones weren't staying in my ears so I went looking for an over-the-ear set that wouldn't break-the-bank! This headset sounds amazing, and it stays on me while I work out at the gym. I wish the headband was just a little bit longer, as it just barely reaches my ears, but I am otherwise happy with this headset.

    I would recommend this to a friend
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