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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $59.95

Customer reviews

Rating 4.6 out of 5 stars with 335 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the TUNE520BT wireless on-ear headphones' solid sound quality, phenomenal battery life, and comfortable fit. Many appreciate how lightweight the headphones are and how seamlessly they connect to different devices. Some customers have noted issues with the bass after a few months of use, and others desire a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 335 reviews
  • Rated 5 out of 5 stars

    Good catch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice shape and great function and so convenient.i like this design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great!! Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work good. Best buy always have good stuff that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Iphone good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece love it it really works on her iphone I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design Great options Grate gift Fit well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music and connects to Bluetooth. It does what it is supposed to do for wireless headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    J b l headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough would like more power and color Selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Beautiful Beautiful Beautiful Beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with no problems does not have any issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no good. The earpieces keep falling off. I have to keep putting them back on. It’s a pain in that you know what gonna be returning them getting something better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t tell you because I never got my package. Once again, Best Buy‘s delivery service got me. This time the porch pirate got me. Thank you for having no way to let you know which door my address is and just dropping it off any oldplace you feel like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    All jbl products are not equal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the sound would be louder than the previous pair and it was lower than the tune510bt. The sound ok but if you're looking for in concert sounding music, these are not for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Enpty box - Refused a refund or echange.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item online for in store pickup. After picking up the item at the store I went home and opened the box and it was empty except for the instructions. I therefore went back to the store and explained that the box was enpty. The associate said he thought i was lying and refused to give me a refund or exchange. He said to call the 1-800 custoer service line for assistance. When i called them they also told me that they couldnt do anything for me. I was able to get a refund o ly through my credit card. I will NEVER sbop at Best Buy ever sgain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No microphone in these headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not have a microphone. Therefore it is completely useless to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over the ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok just one thing bass is at a very low output worth r price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used them because you can't use them on the airplane. When I purchased the headphones the sales girl said that I can use the on the airplane. I was going to return them but I ripped the box and had to go up north for an emergency.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Tune 520BT can connect to any Bluetooth-enabled device. However, it does not support a wired connection. Bluetooth connection may still depend on the airline's policy. JBL

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts ears after wearing for a long time which is not what I need out of my headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Tune 520BT didn't meet your expectations. We'll make sure to share your feedback with our development team. If you prefer a more comfortable option, you might consider over-ear headphones. For further assistance, please contact us. JBL

  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In concept, they'd be great. In reality, not so much.. they never connect to my tv or other products. If I could give zero stare, I would!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep in cutting off by themselves and I don’t like that. Then you got to reconnect them. Jbl 510 is the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them, very poor sound quality. Not what I’d expect from JBL

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Tune 520BT. We understand that the sound quality of this product didn't exceed your expectations. You can use third party equalizer app, to modify the sound to your preference. JBL