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Customer Ratings & Reviews

Your price for this item is $77.99
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The comparable value price is $129.99

Customer reviews

Rating 3.5 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Under Armour Sport Flex Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, long-lasting battery life, and comfortable fit. Many users have praised the comfort and fit of the headphones, with some even saying they are a great solution for those looking for a comfortable listening experience. However, some customers have expressed concerns about connectivity issues, small and stiff buttons, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 292 reviews
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Not The Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying the design is relatively good but the over all functionality of the bluetooth headset isn't that great. I noticed that when using the bluetooth headset while my phone was in my pocket the headset would constantly disconnect and reconnect. So distance is definitely a drawback on this device, also noticed that while listening to music it lacks bass it's almost as if it's none existant. Another thing that this headset lacks that some people might not care about is that the headset doesn't vibrate when receiving an incoming call my previous LG headset did and I guess it spoiled me but it's definitely a nice touch. I purchased the headset for everyday use but unfortunately I'm going to be returning it because it's just not what I was looking for and especially not worth $140 in my opinion. I hope this helps someone out who's looking into buying these.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound quality and are lightweight. I have had issues when using them to make calls. People have advised that they can not hear me well. They also spin around my neck constantly when active to the point of almost pulling the earbuds out of my ears. They need to have something to keep this from happening. I expected better with the Under Armour name.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Over priced for average product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of the device is the heaviest, causing headphones to fall back. Buttons are too hard to press. It has a descent battery life and sound. Charging port is awkward because the cap folds back, the charging cable is designed to for the awkward flip cap. Ear buds are comfortable and also come with alternate buds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the points in your feedback on our JBL Under Armour Sport Flex Wireless headphones, Gonz. We understand that the product did not fully meet your expectations so we'll make sure to forward this to the right team because we're always looking for ways to improve. For any other concerns, feel free to let us know through here: JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these for the sole purpose of running with my German Shepherd. I was blown away by the clarity of these headphones and how snug they fit in my ears. I returned an very nice pair of Bose Wireless Ear buds as they constantly fell out as I ran. If you like to run and want a great headphone you can depend on please give these a try.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Decent Headseat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is of good quality. It will at times drop Bluetooth. The collar does slip at times. The earbuds are very good quality and fit nicely in your ear. If there is one thing I would change is the slippage around your neck and the dropping of the Bluetooth. They are minor but does get on your nerves at times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent behind-the-neck headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros • they sound great • don't really have to max out the volume to hear them while working • for this reason, it last over 10 hours Cons • they don't sit still, have to constantly move them back to place • the buttons are tiny and hard to press

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device. They are thin and light weight and has a great battery life. The only bad this is I don’t like the the earbuds just hang when not in use and also when listening to music you can’t change the song from the device. Other than that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well and have great sound. I'm impressed with the battery life. I can listen to music all day before charging the battery. Much longer than my last headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really nice. The sound quality is Crystal clear. They are comfortable in the ears, some of the previous headphones really hurt after long periods of use, but these ones don't.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Little good to say

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets start with the good: These do have good sound quality, they don't really muffle outside sounds but I can still hear my music and calls. The ok: After some fiddling around with all the different ear piece configurations I was finally able to find a combination that fit in my ear comfortably and provide good sound quality, however it took a lot of experimenting and time to find that combination. Once that combination was found I do not have ear pain and I don't have to worry about the earbud falling out of my ear. The Bad: I purchased these to replace my almost 2 year old set of ear buds that was finally reaching the end of their life, as the ones I purchased were no longer available I was recommended these by the salesperson at the counter. I did not do any research into them prior to making this purchase (not something I really ever do). I was able to pair them to my phone with no issue, but immediately was not liking them, the band that goes around the back of my neck doesn't flex to allow different sizes, it is a one size fits all, and that is not terrible bit not great either. The earbuds do not have a home if they are not in your ear they just sit on your chest, I have gotten the left one caught in my seat belt twice now and have only have them for 4 days. It took me 2 days to realise they had magnets that would allow them to hold each other, but if you have one in the other has no home other than your chest. The buttons are very hard to push, I have to fiddle with them and at times feel like I am about to break the headset to be able to push the buttons. Conclusion: I would not purchase these again, and I am returning these to get something that has more of the options that are needed for wireless earbuds. I would not recommend these to anyone. Would I purchase a different set, maybe, if they fixed some of these problems I would be willing to give them another chance.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback. We're always looking for ways to improve. We'll pass this along to our development team. Please follow us for news and updates. JBL

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Stiff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, sound pretty good, stays on without a problem. Very stiff, won't go into your pocket. For the price their are better, pretty much paying for a name.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Looks cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it look cool. The range is not that great. It's about 10 feet away from the phone. Battery life is excellent. Its durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for those who like to go running or working out they are durable and have a great design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Like it ALOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with battery life , sound quality is amazing! Will recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume and awesome battery life, comfortable wear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Overall excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, very comfortable. Nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud device. sturdy. only problem is that you cant forward songs using the phones

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this item because it had the ability to pair with 2 different phones. It worked great, but for some reason it had an issue with reconnecting back to either of my phones. After messing with it a few times, I got frustrated and returned it. If it didn't have that issue I would have kept it. Other than that, they worked great.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good battery life. Pretty good sound. Great for running

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great range but the battery life and sound quality is good.

    I would recommend this to a friend
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