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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Under Armour Sport Flex Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, long-lasting battery life, and comfortable fit. Many users have praised the comfort and fit of the headphones, with some even saying they are a great solution for those looking for a comfortable listening experience. However, some customers have expressed concerns about connectivity issues, small and stiff buttons, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 293 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge time is quick , run time is long and the sound quality of the speakers are good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working out with great sound is a benefit with this product, which also includes it's own safety features

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi. Thanks for enjoying our sound! We greatly appreciate your feedback. JBL

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Today, After a year, it broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today, After a year it broke Where the power button part of the arm connects to the flex rubber part. Disappointing that after only a year for roughly 140 bucks this happens. Haven’t even used it much. But when it works it sounded great. But very disappointed. This is why I never review products after buying them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL UA Sport Wireless Flex did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    clear and good battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great. comfortable to wear and battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It light and stay in your ears nice all around . I buy this one again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The ear buds stay in your ear. And it is very robust.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 1 out of 5 stars

    Top notch sound. Not for sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, clear voice and bass is great. HOWEVER, if you’re looking for something to use at the gym or any activity where you could possibly break a sweat, these are not for you. Lasted 2 weeks and the microphone broke. Definitely not the quality I expected of JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These headphones are really good, great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular, I always use them to listen to my favorite music and make phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good at sound and noise cancellation but it’s very uncomfortable in the ear

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not great for working outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset kept losing connection. Kept for week and then returned for credit.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Rest assured that it would be communicated to the proper department to improve our current and future product line. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very dependable and clear so far. Light weight not heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Rating speaks for itself, over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces always in the way, spends around on your neck, always losing connection

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi! We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, Not uncomfortable to wear earpieces would prefer if they had retractable cords.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great quality sound. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love JBL, dont love these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a huge JBL supporter. And when i say that i mean i prefer JBL over most other brands. Mainly because my initials are JBL. But i had a pair of $50 earphones that i loved. Then lost them. Then bought a pair of $50 sony bass boost ear phones for work. They sounded great but eventually broke because i drop my phone too much. After going throuh two pairs of those i decided to invest in some more expensive wireless earphones and ultimately bought these. And i was greatly disappointed. Like other reviews i have read, they rotate around your neck which is slightly annoying. And they advertise them as flexible, so one day i was flexing them, not aggressively, and they broke. I had to super glue them. Also, like in other reviews, my brother had a hard time hearing me when i used them to talk to him on my commute. Last, but not least, the sound quality in my $50 pair was far better. I dont normally review anything, but hopefully i can save some people from some heartache with this review. Im convinced its under armours involvement. Buy a didferent pair of JBLs.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Great sound. Comfortable to wear!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life. Great price. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they fit and the sound quality is awsome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Great sound great battery life

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Disconnects and no warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects randomly and does not let you know when phone is not available

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

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