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Customer Ratings & Reviews

$99.90

Customer reviews

Rating 4.5 out of 5 stars with 2648 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,648 of 2,648 reviews
  • Rated 1 out of 5 stars

    Bad 'Vibe'

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope. Even after adjusting equalizer on app, still sounds like a bucket over my head. No bass at all. Sorry, but Airpods win again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Vibe Beam. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to submit your feedback to the appropriate team. JBL

  • Rated 1 out of 5 stars

    Headphones didnt last a week, left earbud dont cha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible left earbud stopped working after one week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dissatisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it’s just not the best set of headphones. sound quality is terrible !

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Vibe Beam TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Don’t buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse waste of money very noisy can’t even hear nothing and can’t even speak .

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. Here are some troubleshooting steps that can help isolate the issue of your JBL Vibe Beam. For the headphones to give you the best audio response, you must create a tight seal within your ear canal. You may also check the balance control on your source device by going to the "Accessibility" settings and checking the balance control on your music player app or JBL headphones App, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly, is to clean the ear tips. If you need further assistance, you may contact our customer support. JBL

  • Rated 1 out of 5 stars

    Horrible purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 months in and already one of the speakers blew out on me waste of money don’t recommend buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It never charged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work the box never charged the ear buds

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. It appears that this is the first time you are using your JBL Vibe Beam. Please be informed that there is a plastic-like sticker covering the bottom of the earbuds, which disable them to charge directly to the charging case. To resolve this issue, please remove the plastic-like cover on both bottoms of the earbuds and place them inside the charging case again. JBL

  • Rated 1 out of 5 stars

    Not worth buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound hard to connect Mistake to buy Threw money away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible not good at all just horrible hate it to much

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL