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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 98 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers recognize the 30" Built-In Gas Cooktop's ease of use and powerful burners as significant advantages, with many praising its user-friendly design and attractive appearance. However, some customers expressed concerns about the overall quality and the performance of the knobs. The product's value proposition is thus a balance between positive user experience and some quality control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JennAir - JX3 Built-in Gas Cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good purchase and we are enjoying the new applicance. I recommend this product, it is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good looking cook top and works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking cook top and works great ! The power burner is very efficient. Cleaning is very easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cooktop for downdraft hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no smell with all cooking fumes being pulled downward out of the house. Nice quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for old 30" JennAir Cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Replaced an old 30" JennAir electric cooktop. Fit perfectly into existing space on counter although the fan was slightly larger than the older one so we lost a little storage space underneath. Cooks well and the fan provides good airflow without being too loud. Only minor complaint is that the images next to the knobs indicating which burner it controls are a little hard to see but we will get used to it so not a huge deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys was very professional, on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jenn Air cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent replacement cooktop - easy to clean - knobs turn evenly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jenn air range top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove is magnificent. It is very slick to look at it looks elegant and it works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elegant and cooks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for our older JennAire cook top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fancy cooktop’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the kitchen my wife is happy enjoying the cooktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn Air is the best choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove works great so far. Have only had it 2 weeks. Had the electric Jenn Air for 30 years. Hope this one lasts as long. Only downside is the downdraft fan is loud, but does have 3 speeds. My electric Jenn Air had a loud downdraft fan also, but only one speed. Think this is going to be a joy to use for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is very good functionally.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit functions well. The only possible future improvement could be darker letters/symbols next to the knobs as the signs are not clearly visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JennAire Downdraft 30" Gas Cooktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron Donskey had been very helpful and educational in showing the features of the Jennaire cook top. And, an exceptional sales associate from the ordering process up to the the time of pick-up at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. Functions great with 4 different burner sizes for any job.

    I would recommend this to a friend
  • Pros mentioned:
    Grates

    Rated 5 out of 5 stars

    Downdraft 30 inch gas stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, functional gas stove with sturdy grates and knobs.

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 4 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wait to use the Cooktop. The one they delivered has bent knobs. I'm awaiting the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new JennAir Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 33 yr old JennAir cooktop with this new one. It looks great and functions very well. Can adjust the flame to a fine adjustment. I am enjoying my new cooktop. I had it installed by Best Buy installation partner and they did a great job as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jenn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jen air is the best for this type of cooktop. Must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stove top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well just as mentioned. We really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of this in a kitchen is awesome. Ease of use is an added bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should be recalled. Downdraft design flaw

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The downdraft fan significantly sucks the heat away from the pan(s) (while focusing heat on edge of grill near fan vs center of pan). With 4 diff BTU burners and 4 levels of fan (including off), you have NO idea what temperature the pan is without using a handheld guage. With the fan at 2 or 3, you have to put burners on full blast wasting all kinds of energy. Horrible design!!! Should be recalled/replaced!

    No, I would not recommend this to a friend
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