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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the cassette player/recorder's sound quality and ease of use, with many appreciating its clear audio and user-friendly design. However, customers are negative about the device's size, with some finding it too large for portability. Concerns were also raised regarding issues with tape handling and insufficient volume. A few users also reported problems with the play button's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-113 of 113 reviews
  • Rated 2 out of 5 stars

    Not Clear Recording

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality recording. Lots of static. They don’t make them like they use to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works well for our general recording purposes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent unit for a decent price, and super-easy to use. The external microphone is not very high-quality but it works just fine, as does the internal microphone. We use it for non-professional purposes such as dictation or just for fun, It's a little too big to carry around, but it will capture sound within the room if you put it in a central location.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Old Days are Back!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had found my box of tapes and decided to try and find a player so, off to Best Buy I went, It cam in quickly and sounds wonderful! So much fun and very good quality of sound. Completely happy with this deck!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    ?????

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective.sounds great.works greatuntil it acts up.Obviously m ade in China.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Play button

    Rated 1 out of 5 stars

    Jensen Cassette player/recorder disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not meet my needs. Recorded and after recording on both sides of tape and tried to play both sides play at the same time so you just get garble. I was disappointed and really like the style and size. Play button would not stay down, would pop up after about 2 minutes or less. Thought I would get more from Jensen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked once. See Amazon reviews 30% fail to play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had looked further for reviews. On amazon over & over it says it just stopped working .. and it did for me too. I waited 3 weeks to get the silly thing & it worked the first day when I tested it. 3 weeks later when I had the time to record my cassettes to my computer (using an aux cable) na-da! it rewinds & FF but wont play... just sits there & hums... tried 4 cassettes & doing it with the cable & without & nothing... returning.. I mean it is only a cassette player... it only does 1 thing and so one would expect it to actually do that. The amazon reviews says about 30% of them do this. DO NOT BUY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gary G.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came sooner than expected and i am very pleased with the last few purchases i have made with best buy.will make more purchases in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    low volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Jensen product, but have an issue with the low general volume replay..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy just took waaaay too long to arrive at the store for pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased. I needed a second recorder to duplicate a tape.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending $10 for tapes and $5 for batteries... we had company over and recorded one side of a tape. It ate the tape, couldn’t eject it. Wouldn’t rewind without holding the button down. Doesn’t work at all now, just makes a noise

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just What We Needed !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Jensen Recorder is just what we needed --an old-style (and hard to find) recorder to allow taping of messages saved for several years on our old-style telephone. Thanks, Best Buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2022 Review, Cassette player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved this! I ordered him a custom cassette for our anniversary and bought this, and it was perfect.

    I would recommend this to a friend
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