Customer Ratings & Reviews
- Model:
- JBLTP-BLK-OB
- |
- SKU:
- 6543071
Customer reviews
Rating 4.3 out of 5 stars with 192 reviews
(192 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Bolt Pro eBike for its ease of use, affordability, and fun factor. They appreciate that it is simple to assemble, making it a great choice for those new to eBikes. However, some customers have concerns about the battery life, tire quality, and seat comfort.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for son’s Christmas gift. Super easy assemble! All my family tried to ride and enjoy. Hope to it will work long (at least 2yrs)
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product gets me where I need to go reasonable price I’m happy with it
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Razer bikes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome like the ridevery pratical we enjoy it very much
I would recommend this to a friendBrand response from Jetson Bike
Posted .We are so grateful for you taking the time to leave this five-star review! It's so exciting to hear that you're loving your Bolt Pro E-bike! Happy riding and keep moving!
- Pros mentioned:Operating range
Rated 5 out of 5 stars
Funride
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment and fun to ride.Ride to work and back home
I would recommend this to a friend - Pros mentioned:Max speed
Rated 5 out of 5 stars
Kareembike
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it I will buy a other one for my friend son
I would recommend this to a friendBrand response from Jetson Bike
Posted .We truly appreciate you taking the time to leave this five-star review! We're ecstatic to hear that your son is loving his Bolt Pro, and that you'll soon be buying another for your friend's son! The Bolt Pro is an amazing, compact ride that can go up to 30 miles on a full battery using pedal assist, or up to 15 miles on a full battery using the twist throttle! Happy riding and keep making moves!
Rated 5 out of 5 stars
Best Buy’s the Best!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my life easier and better with every purchase i have ever made here from laptop’s to gaming gear at BEST BUY coming thru and now!!! Especially with the e-bike …AMAZING MONEY SAVER ON GAS I COMMUTE ON A DAILY ON THIS TO WORK AND SCHOOL ALL MADE POSSIBLE TO THIS AWESOME PLACE MY FAVORITE INDEED #1
I would recommend this to a friendRated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these bikes for Christmas. And it was perfect for my boys. Customer service was great too. Overall everything fell right into place and i was happy with the product and customer service at Bestbuy. Mahalo and aloha.
I would recommend this to a friend- Pros mentioned:Max speed
Rated 1 out of 5 stars
DONT WASTE YOUR MONEY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT WASTE YOUR MONEY!! Bought this for my son for Christmas. Put it together, charged it, took it around the block once to try it out and it worked perfect. Come Christmas the NEXT DAY, wouldn’t work at all for him. He was so upset and disappointed and I was as well. Only positive was Best Buy took it back easily.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .We are so sorry to hear about this experience, Amanda. If you are in need of any further assistance, Please reach out to us at reviewresponse@ridejetson.com. We're happy to help!
Rated 1 out of 5 stars
fake price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1-2 days ago i went to check the price and they put the original price at $499.99 and they reduced the price by $60 to $439.99. and today i went to check again and bestbuy increased the car to $599.99 and they put the sale price at $160 so they faked the price and cheated the buyer
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Valued Customer,
We sincerely apologize for any confusion or frustration this may have caused. Pricing can sometimes vary depending on special promotions or sales events, and it's possible that the price you saw was influenced by one of these factors. Our prices are updated regularly, and discounts may be applied at different times depending on ongoing sales. We understand your concerns, and we always strive to offer the best value for our customers.
If you have any questions or need further assistance, please don’t hesitate to contact us at our toll-free number, 1 (844) 585-7462, available from 9am to 5pm EST. We're here to help!
Best Regards,
Customer Service Team at Jetson
Rated 1 out of 5 stars
Poor quality poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm baffled at depositive reviews on this piece of crap. People truly lowered their standards. Had the bike for less than a year and the charging port won't work. Called customer service. Super rude, unhelpful in unwilling to send out any replacement parts. They just wanted to sell me a new bike with a ten percent discount. If you can believe that. Avoid this pile of garbage
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Hi David. We apologize that this has been your experience, as this is not the Jetson experience we aim to deliver to our riders! Please reach out to us directly at reviewresponse@ridejetson.com so that we can review our options!
Rated 2 out of 5 stars
Not very sturdy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very sturdy. Poor performance bike. Would not recommend.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear Eloy,
Thank you for bringing this to our attention. We apologize for the issues you've experienced with the bike's sturdiness and performance. This is not reflective of the high level of service we aim to provide.
We are committed to ensuring that every customer is satisfied with their purchase and experience. Please reach us at our toll-free number, 1 (844) 585-7462, from 9am to 5pm EST. We're dedicated to addressing your concerns and will strive to meet your needs to the fullest extent.
Best Regards,
Customer Service Team at Jetson
Rated 1 out of 5 stars
Poor quality and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Customer service is terrible. They do not have replacement parts.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted .Dear BestBuy Customer,
Thank you for your feedback. We're very sorry to hear about your recent experience with our product and customer service. This is not the standard we strive for, and we sincerely apologize for any inconvenience you've encountered.
We understand how important it is to have reliable support and access to replacement parts. We do offer replacement parts and are committed to improving our customer service to ensure a better experience for you and all our customers.
Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Best Regards,
Customer Service Team at Jetson