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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 104 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the J5 eBike for its compact size, affordability, and comfortable rides. Many customers appreciate how easy it is to assemble and use, with some even mentioning that it requires very little assembly and comes with a long-lasting original charge. However, some customers have expressed concerns about the battery life and tire quality, with reports of the battery dying within a year and a half and tires blowing out easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 1 out of 5 stars

    Fumb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing never goes all the way to 30miles.......

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Hi Robert, there are many factors that can effect the distance your Jetson reaches, including: rider weight, riding terrain, tire pressure, battery percentage, etc. If you have any questions regarding the riding distance you are reaching, feel free to reach out to us at reviewresponse@ridejetson.com and our Support Team can further assist you.

  • Rated 1 out of 5 stars

    Enjoyed it for a day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it about a day and then the next dayvthe back wheel locked up

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Oh no! We are so sorry to hear about this experience and want to do everything we can to assist! Please reach out to us at reviewresponse@ridejetson.com and we can review our options.

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Electric Bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all ages. Purchased for my teenage daughter and adult son and both of them agreed they ride comfortably on bike. Bike is fast and easy to put together. We are very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality good for its pricing Fast delivery

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for the 5-star review, Danny! We're thrilled to hear you quickly received your J5 Electric Bike and that you find it to be excellent quality. Welcome to the Jetson family and happy riding!