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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers appreciate the 7,000 BTU Portable Air Conditioner for its effective cooling and portability. They find it cools their rooms quickly and is easy to move around. However, some customers mention that it can be noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 4 out of 5 stars

    Cheap but useful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not horrible for the price. Gets the job done, but the night mode isn’t very different from regular mode. Biggest complaints, the hose does not attach easily and stay attached unless you use zips ties or something. The frame for the window requires a saw if your window is too small (personally don’t own a saw) and last, the dehumidifier works great, however the drainage hole is impossible to use with the siphon because it’s practically on the ground and the hose can’t face down to consistently drain, so you have to wait for it to overflow. It also leaks from random places if you lift it… that part is really cool. Oh and it has the bright led light that never ever ever goes off unless you unplug it. So I keep mine covered with a clothing object.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Affordable, gets job done, u get what you pay for!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale! Literally ordered it yesterday & received it today, talk about fast delivery! Came broken in the bottom, was too lazy too exchange it so I’m thuggin it out so far. The instructions on putting it together could’ve been better, but other than that imma rock with this 2 year warranty and pray it keeps my room cool. So far it is :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable air conditioner is very good. It is very cool and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Smaller unit really works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for bedrooms. They work great in the smaller room and good in the larger bedroom. Should have turned on in the larger room sooner to get desired effect. Best Buy shipped items right away. Came 3 days earlier than originally stated. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Didn’t work consistently and came broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came out of the box broken (the movable vent slats one was broken) but I was desperate for air so I tried to use it anyways. It cooled for a day or two consistently but now it keeps switching from fan to cool for no reason every 15 to 30 minutes. So it’s not cooling the room anymore and it has to go back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Saving out central air unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in our family room t9 help the strain on our large central air system in this 106° Texas heat

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good AC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online after speaking with a customer service person who was incredibly patient and helpful! It arrived sooner than expected. It is quite heavy, not sure if it’s in the 45 lb range as described or heavier. Assembly was a little frustrating due to the panels not fitting in my window and I had to saw off a piece of it which is not something I do regularly. Started with a razor knife but had to find a small hand saw which was better. I think it’s one of those cases where trying to fit it into the window is not easy but once I know the trick it will be easier, I hope. Attaching the hose at either end also was not easy and I’m not quite sure how well they are attached but it won’t be moving around much so should be fine. I’ve got it running and it is loud. 94db on lower fan setting, not the range they had listed. It is cool and seems like it will work for my space and is better than suffering through the 90 degree temps we’ve been having. I do realize it is on the cheaper end of what these are going for and so gave it 4 stars. Had I paid anymore than $200, I wouldn’t be happy. Given its price, you get what you pay for, I think it’s good. I hope to return and edit once I’ve had it running in some real hot weather as it’s cooled off here!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features. Works good. No more lifting in and out of window. Not a fan of changing out the bucket where the drain tube goes

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Low power draw.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has low enough power draw for a non-dedicated branch circuit without tripping a breaker, and cools my home office.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its loud and it needs a stand for better Performance. but other thank that its pretty good if you have a well insulated room

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woorks good cools a 20x20 room Easy to install and get it running. Has a remote also

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Nice size and bit too heavy. I would recommend for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC works good for a small room the ac sound it makes isn’t as loud as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful portable air conditioner can take it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this air conditioner. It is exactly what I expected. It’s very nice. It works well. I just love love love it. I love Best Buy products and we can go nowhere else for my appliances. Electronics cell phones Best Buy is number one. Another thing I like about this merchandise I can transport this anywhere in my house. It’s on wheels. It’s the best. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can move the fans and have the air sblow straighg into you!!! Its smaller than expected but perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Its loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable ac not long ago and noticed instantly how loud it is. A couple nights ago ive also noticed it keeps turning off and on, on its own… i cleaned the vent and all so im not sure whats happening…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile product, easy to install and save energy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    great ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac gets cold fast. It's a little bit noisy. Open out of luv about it and it' fits nicely in my room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good portable ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ac is working better then I thought keeps my room cool pretty good for small areas no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this item . It was easy to setup and it does a good job cooling my office.

    I would recommend this to a friend
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