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Customer Ratings & Reviews

JLab Audio - Epic Sport Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 282 reviews

would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 6 reviews



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 1 out of 5 stars

    bad design all around

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    product doesn't stay flush in ears. . so bad sound, fall out. . bad product all around

    No, I would not recommend this to a friend

    • Brand response

      JLab Audio Team

      Hey lucky,
      We are very sorry to hear of the fit issues as well as the sound quality issues that you encountered with your Epic Sport Headphones. You should most certainly be getting crystal clear sound out of the headphones. Sounds like you got a bad set. We do cover those, under a two year warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rating: 5 out of 5 stars

    Great wired earbuds!

    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    Where to begin? First of all, I need to be fair and admit that I probably qualify as an earbud collector. I acquired and accumulated at least a half-dozen sets of high-end wired headsets over the years, which I retired with the advent and availability of the wireless Bluetooth versions. I got my first wireless earbuds nearly a decade ago, and have continued to update my collection with newer models from different manufacturers, as they've become available. I've even got a couple pair of the type that the right and left ear buds are untethered / independent of one another. They seemed like a great idea, but after having one fall out of my ear and into a storm drain, they lost their appeal. I recently added the these earbuds to my collection, and they are hands down my favorites so far. The fit is excellent, not to mention incredibly comfortable, the sound quality is awesome, not to mention the customization capabilities, and the 12 hour battery life brings peace of mind to my rather OCD fear of needing to recharge at any given moment. Yup, these are my new faves, and I think a second pair is in order, just to keep in my gym bag.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice sound for bluetooth earbuds

    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    Setup: Bluetooth setup with Android phone was easy. There was no app to install. The unit came fully charged (instant gratification for those who need it). Accessories: The earbuds came with a short USB charging cable, a nice (if somewhat small) zippered case, a shirt clip, and variety of tips and "CUSH-FIN"s to customize the fit. Design: The over-the-ear design is a bit awkward and took some getting used to. I suggest adjusting each ear piece separately (without glasses if you wear them). Once you have a good fit, care is needed to keep the "memory wire" from finding a new shape when taking the earbuds on and off and when operating the remote. The unobstructed Bluetooth range is over 30 feet. The connecting cable is flexible but prone to microphonics when worn behind the neck. It is also short, making it impossible to see the light on the remote during operation without a mirror. The cable holder allows you to make the cord even shorter and attach the shirt clip. With the cord at its longest, the clip just does reach the collar of my t-shirt. A good seal is essential to getting the best possible sound quality. Be sure to select a tip that works for you. Unlike other JLAB models, there is only one ring on the barrel of each earpiece allowing for fewer options when trying to get an effective seal. In-line microphone & remote control: From what friends and colleagues tell me, the microphone works very well despite its position just below the right ear. The wireless design means that you are not tethered to a phone or computer. The in-line remote control works with Android music apps (e.g. Neutron). The center button is play/pause (short press). The up/down buttons work for volume (short press) and forward/back track selection (long press). The remote worked well for me on phone calls. A short press on the center button answers an incoming call and disconnects current calls. Battery: The downfall of any small Bluetooth device, battery life. The battery came "fully" charged. Voice messages at startup let you know the battery status, "Battery Full" (100% - 75%, "Battery Medium" (75% - 25%), and "Battery Low" (less than 25%). Charging from fully drained (using USB3 port on my computer) took about 1.5 hours. I lost a full charge when accidentally leaving them on overnight. If you remember to turn them off when not in use, you can get the advertised 12 hours of Bluetooth audio. Sound Quality: There are three equalization settings, "Signature" (bass and treble boost), "Balanced" (flat), and "Bass Boost" (. do I need to say it? ;-). A short, simultaneous press on the up and down volume buttons on the remote cycles through them in order. "Signature" was the out-of-the-box default. The effects are modest, but audible. The "Bass Boost" profile is muddy and not at all to my liking. I prefer the flat profile and equalize at the source, but my review is based on the "Signature" setting as this was the default. These are not audiophile quality in-ear-monitors (IEMs), but are very good for the price. The sound signature depends on the equalization setting chosen. For the default "Signature" equalization setting bass and treble are enhanced at the expense of the mids, but the added treble is not fatiguing for long listening sessions and quite nice, particularly with female vocals. They are a bit muddy on the low end and tinny on the high end compared with my wired, $400 IEMs. Overall: If you like the over-the-ear design and can find a tip that seals well, these earbuds are a good choice for active use. The built-in equalization settings are limited, but function well if you don't want to fiddle with equalizing on your Bluetooth source. For the price they are a very good on-the-go, Bluetooth performer with all genres tested (rock, jazz, classical, & pop). The following albums were sampled during my review: Adam Harasiewicz: Chopin Nocturnes & Preludes Adrian Legg: Waiting for a Dancer Antonio Pleeth: Geminiani 6 cello sonatas Beatles: 1 Bill Evans: Everybody Digs Bill Evans Billy Mclaughlin: Fingerdance Bonnie Raitt: Road Tested Calum Graham: Phoenix Rising Creed: Human Clay Dirks und Wirtz: Kinski Spencer Gismonti Don Ross: PS15 Earl Klugh & Bob James: One on One Francois Sciortino: French Guitar Giovanni Palombo: La melodia segreta, A Secret Melody Goran Sollscher: Eleven-String Baroque Hoff Ensemble: Quiet Winter Night Jian Wang: The Baroque Album Joe Satriani, Surfing with the Alien, Crystal Planet, Flying in a Blue Dream, Unstoppable Momentum John Doan: A Celtic Pilgrimage John Williams: The Guitarist Julian Webber: Elgar Cello Concerto - Saint-Saens Cello Concerto No.1 Krzysztof Meisinger: Villa-Lobos Melodia Sentimental Laurence Juber: Guitar Noir Lawson Rollins: Elevation Los Angeles Guitar Quartet: Spin Luca Stricagnoli: Luca Stricagnoli Markus Segschneider: Snapshots Michel Haumont: Michel Haumont & Co Mike Dawes: What Just Happened Miles Davis: Kind of Blue Mstislav Rostropovich: Beethoven The Cello Sonatas- Vol1&2, Chopin Cello Sotatas, Schubert Schuman Debusy Cello Sonatas, The Brahms Sonatas, Vivaldi - Tartini - Boccherini Cello Concertos Nora Jones: Come Away with Me Oslo String Quartet: The Shubert Connection Peppino D'Agostino: Acoustic Guitar Ralph Towner: My Foolish Heart Ryan LeBlanc: Speechless Sarah Mclachlan: Fumbling Towards Ecstasy, Surfacing Sergio & Odair Assad: Sergio & Odair Assad Play Piazzolla Steve Vai: The Ultra Zone, Fire Garden Tomasz Gaworek: Born To Be Together Tori Amos: Under the Pink, Little Earthquakes TRONDHEIMSOLISTENE: In Folk Style, Souvenir I & II, Vladimir Horowitz: Rachmaninov Piano Concerto #3 Yo-Yo Ma: Bach Cello Suites Nos. 1, 5 & 6, Rachmaninov Prokofiev Cello Sonatas, Mendelssohn Piano Trios, Op. 49 & Op. 6

    I would recommend this to a friend