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Customer Ratings & Reviews

JLab Audio - Epic Sport Wireless In-Ear Headphones - Black-Front_Standard

Customer rating

Rating 4 out of 5 stars with 276 reviews

79%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 6 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 22 Reviews mentioning:
wiring
  • Rating: 5 out of 5 stars

    Ez wire-less earbuds

    Posted
    Robbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Exceptional sound, last for 12 hours, ez portable recharge cable, very easy to operate.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for my Dad

    Posted
    TJtech
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got these headphones for my dad to use with his computer. They are comfortable and easy to use and wireless so dad doesn't get tangled in a cord and or stand up and walk away while still attached to the computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    Joyjpl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was very easy to set up and use. Like the freedom of no cord to get in the way.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great for Me

    Posted
    LJA8636
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great battery life, I use regularly for my road runs. Needed wireless ear buds that allows ambient noise since I do some running along roadways. Fits fine in my ears and prefer the wrap around wire to secure, rather that depending on how far to push into my ear.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great For Working Out

    Posted
    BigRoy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I like these headphones because they are super comfortable and the sound quality is very good. Pairing these were a breeze and I liked the different custom sound that was available. Also, the magnetic USB charging cable is pretty awesome, I hope to see this feature in other devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty Sweet Bluetooth Headphones

    Posted
    Weaveman38
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: no wires hanging between your device and the headphones, good range, great sound, like the clip to keep the wire betw the headphones from tangling in collars etc. Once you figure out proper bend of the ear loops, they fit pretty well, but have an issue keeping their shape that they're bent to. Cons: because of the larger units, the earpieces won't go into your ear far enuff to eliminate outside noise, no matter which size earpiece ends you use - longer tubes from the ear units would eliminate this issue - better than Beats wireless tho, at less than half the price!! For this reason and the fact that the ear loops won't stay bent to the user's selected bend it loses a five star rating in my book.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Earbuds

    Posted
    Polly0331
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are the best ear buds I have yet to find! I have very small ears and I have a very difficult time finding ones to fit my ears. These come with 6 tips so you are sure to find one that fits. Also, I love the magnetic charging cable!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good

    Posted
    Jared
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The headphones have very good audio quality, excellent battery life, and quick charging. One downside is that the wire that wraps around your ear tends to be a little too loose for me and can easily be d out. It is hard for it to stay in the form I want it. A slightly thicker or stiffer feel would be great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love the fit and feel

    Posted
    coachj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the ear pieces, but I love the extra padding for inside the ear. I was able to use 2 different sizes and get the perfect fit. Now I have headphones that don't shake and bounce when I run. The wires over the ear are also comfortable. The sound quality is good as well.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good quality

    Posted
    Edub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Save your money and don't buy these. The sound quality is ok, but they don't fit nicely in or on your ears. They are held on by flimsy wire that bends literally every time you move or turn your head. After a few uses, the wire will break and then you're stuck. I bought these for $39.99 and wish I would have spent $10 to buy the JBL Bluetooth earbuds.

    No, I would not recommend this to a friend

    • Brand response

      JLab Audio Team

      Hey Edub,
      So sorry to hear of sound quality issues that you ran into, and also the fact that they broke on you. This unit should be very durable, and stand up to quite some abuse. Sounds like you simply received a bad set. We do cover these under warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Rating: 5 out of 5 stars

    JLab Rocks

    Posted
    yogabear
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I have loved every product I have used from JLab. The sound these buds produce is great. I also love the accessory ear adapters that make them adjustable to almost any head/ear. The magnetic charging cable is a really nice change from needing to fidget around getting to a micro USB port. I sweat a lot during my work out and have shorted out many a "sweat proof" ear bud but these seem indestructible. A great value!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh, they are ok.

    Posted
    acidxfrost
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    What I like about these is the Blu tooth 4.2, I like to watch things on my phone and this really cuts down on the audio delay. They are really comfortable. The wires bend good to give you a custom fit and feel good and secure in the ears. I mostly use these for working out and they do good. My problems are that battery life sucks, used them 3 times and they were dead even though last use said "moderate" battery. Blu tooth range is poor so stay next to your phone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Light and Easy to Wear for Runners

    Posted
    BillK
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    One of the biggest challenges I have has as a runner is finding a pair of wireless earbuds that will stay in the ear and not be so bulky as to bounce around while running. These earbuds more than fit the bill for my needs. They have several tips available to ensure a good fit in the ear. There are no bulky pieces on the buds or the cord so there is little to no bounce while running. As for sound, they are adequate. Very good, but not great sound, is what I have found while using them. However, fit while running is the most important thing to me so these definitely earn my liking.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Water proof sports earbuds, super light good sound

    Posted
    JerryZ
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    First, the magnetic charging port is great. Decent sound from a Bluetooth headset that weights so little. I''ll have to see how the wire ear loop lasts over time. I was looking for a headset that I could still hear the traffic around me when I ride my bike, and not pop out of my ear. Snug fit. Clever multi-functional button presses allows for power on/off, bass (equalizer) PAIRING ETC. All in all a good sound and long battery life. Worked well on phone calls too.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Long lasting battery

    Posted
    DavidJr
    • Tech Insider NetworkTech Insider Network
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    • Top 100 ContributorTop 100 Contributor

    With 6 different tip styles/sizes and 3 fins it may take some experimenting to get the right fit. However, once I found the right combination they lock in and feel pretty comfortable at that. I usually don't like wearing in-ear headphones for an extended amount of time, but these don't cause the strain that others have. The cable is light and thin and with the cable holder you can tighten it more to your head or attach the clip to keep it attached to your shirt collar. The sound quality on these is pretty solid and while pressing both volume buttons at the same time you can change through three different EQ sounds to suite your desire. The volume controls are light however seem a little out of place when trying to make changes on the move, where the controls are so far back behind your ear. This also leads to the one major flaw, the sound quality of the microphone always makes me sound distant on a phone call and the other person having issues hearing me, even in a quite environment. There are a few other quarks with this headset, such as the unique charger, which is extremely short which makes for a few limited charging positions, such as on a counter or in a computer. Otherwise it kind of dangles from a wall socket charger. Also, you really need to keep track of it as it is unique and not like you can just use your phone charging cable to replace it. However, it holds solid with a magnet. The carrying case also makes for a really tight squeeze, but is a nice way to help keep everything together. Besides, it hasn't needed a whole lot of charging with the long lasting battery.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent for Exercising!

    Posted
    TechMatcher
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I'm a sweater - meaning I sweat a lot working out. I've had many issues with finding earbuds that will stay in my ears for the duration of my activity due to my heavy perspiration. However, these EPIC Sports worked awesome, stayed snugly in place and have become my go-to earbuds when working out! I attribute most of the fit success to the adjustable memory wire that you can mold to your ear to assist holding those earbuds in place. They also come with 5 ear tips and 3 cush fins to really get the right fit for your ear. Did I mention that are IP66 splashproof? Yup - that will handle my heavy sweating - just don't take them in the pool with you. Sound quality is very good with the 8mm drivers in each earbud. There are 3 different EQ modes to choose from as well, so you are bound to like at least one of them. I'ven't verified the 12 hour play time yet - likely I won't ever run them out as I recharge them weekly. Added bonus - a travel case to protect them in your backpack! Definitely a solid performer that I will use often!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply awesome wireless earbuds

    Posted
    Todd
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Ive Never been a fan at all of earbuds. Either they dont stay in well, or fit is uncomfortable. Not at all the case with thse Jlabs, fit is great, comfort is just as nice, and there are many assorted sizes inserts included. Also included is a small accesory case, and charging cable. The sound with these is really nice for any earbud Ive tried. They are clear with a good amount of bass. Battery life is great, I got 3 days of use before charging them. I really like how well they fit in the ear, and that theres a shapable cable that runs behind the ear to better keep these in place. Theres volume up & down buttons, as well as pause/answer call. While the price imo, is slightly steep. These have everything a quaility set of earbuds need. I definitely recommemd these to anyone who works out, and or likes wireless earbuds.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Genuine Sports Headphones, Great Noise Isolation

    Posted
    teasten
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    There are a lot of sports headphones on the market. The JLab Epics are IP66 sweat resistant but what sets them apart is the ear hooks. These are PROPER ear hooks in that they have a thin strip of wire in them (I guess it's wire) that lets you mould the hooks to sit tight and comfortably around your ear. Most sports headphones just have plastic hooks that flop around. Another big distinction is the JLabs noise isolation is amazing. They have a bit of rubber that fits around the buds, so when they're in you're ear the connect is sealed. The isolation is almost as good as noise cancellation. Wow. The other thing that sets these apart is the charger is not micro USB but a magnetic attachment. I have been more prone to charging these as I don't have to fiddle with an annoying charging flap. Just drop in the charger and it all goes. Sound quality is great. You can adjust equalizer by pressing the volume up and down simultaneously for 3 different preset (I prefer the bass boost version). Very happy with the JLab Epics - finally a quality sounding sports headphones that stay in my ears and on even during heavy workouts.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Sound, Excellent Fit

    Posted
    rtbestbuy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    The JLab Epic Sport bluetooth sportbuds are necklace style in-ear earphones that offer good sound with bass emphasis, three EQ modes, and a sweatproof design. The fit is really the strength of these sportbuds; they seem exceptionally secure and offer a wide range of fitting options. They come with six different ear tips and three different ear 'fins'. The over the ear hook was comfortable even with my glasses on. The sound is good with some bass emphasis in each of the three EQ modes, which may not sit well with audio purists, but played well at the gym. Sound isolation is good but not complete, so you're always aware of your surroundings. Active isolation may be great for airplanes and offices, but for running, hiking, or really any physical activity, you need awareness of your environment (eg., cars). Bluetooth pairing was quick and easy, no problems. There are voice prompts for everything. The control panel is small, but the buttons are well differentiated. As with all of these three button controls, the buttons are multi-duty depending on press length. It takes a bit to learn them all, but fortunately JLab resisted the temptation to add double and triple tap functions. A four hour stint using them ran the battery down less than half way, so the 12 hour claimed lifetime seems reasonable. That's good, because the charging cable is a USB to proprietary connector with attaches magnetically to the control panel. While it helps with the waterproofing, it makes it impossible to charge unless you're carrying the cable with you. The microphone was no better than average, but voice was acceptable. External sounds were picked up, as well as some wind noise. These are not going to take the place of a good bluetooth phone earpiece for phone calls. The Epic Sports are definitely worth your consideration, especially given the price point or if you have had difficulty with fit in the past.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    nice sound for bluetooth earbuds

    Posted
    SonyCameraGuy
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    Setup: Bluetooth setup with Android phone was easy. There was no app to install. The unit came fully charged (instant gratification for those who need it). Accessories: The earbuds came with a short USB charging cable, a nice (if somewhat small) zippered case, a shirt clip, and variety of tips and "CUSH-FIN"s to customize the fit. Design: The over-the-ear design is a bit awkward and took some getting used to. I suggest adjusting each ear piece separately (without glasses if you wear them). Once you have a good fit, care is needed to keep the "memory wire" from finding a new shape when taking the earbuds on and off and when operating the remote. The unobstructed Bluetooth range is over 30 feet. The connecting cable is flexible but prone to microphonics when worn behind the neck. It is also short, making it impossible to see the light on the remote during operation without a mirror. The cable holder allows you to make the cord even shorter and attach the shirt clip. With the cord at its longest, the clip just does reach the collar of my t-shirt. A good seal is essential to getting the best possible sound quality. Be sure to select a tip that works for you. Unlike other JLAB models, there is only one ring on the barrel of each earpiece allowing for fewer options when trying to get an effective seal. In-line microphone & remote control: From what friends and colleagues tell me, the microphone works very well despite its position just below the right ear. The wireless design means that you are not tethered to a phone or computer. The in-line remote control works with Android music apps (e.g. Neutron). The center button is play/pause (short press). The up/down buttons work for volume (short press) and forward/back track selection (long press). The remote worked well for me on phone calls. A short press on the center button answers an incoming call and disconnects current calls. Battery: The downfall of any small Bluetooth device, battery life. The battery came "fully" charged. Voice messages at startup let you know the battery status, "Battery Full" (100% - 75%, "Battery Medium" (75% - 25%), and "Battery Low" (less than 25%). Charging from fully drained (using USB3 port on my computer) took about 1.5 hours. I lost a full charge when accidentally leaving them on overnight. If you remember to turn them off when not in use, you can get the advertised 12 hours of Bluetooth audio. Sound Quality: There are three equalization settings, "Signature" (bass and treble boost), "Balanced" (flat), and "Bass Boost" (. do I need to say it? ;-). A short, simultaneous press on the up and down volume buttons on the remote cycles through them in order. "Signature" was the out-of-the-box default. The effects are modest, but audible. The "Bass Boost" profile is muddy and not at all to my liking. I prefer the flat profile and equalize at the source, but my review is based on the "Signature" setting as this was the default. These are not audiophile quality in-ear-monitors (IEMs), but are very good for the price. The sound signature depends on the equalization setting chosen. For the default "Signature" equalization setting bass and treble are enhanced at the expense of the mids, but the added treble is not fatiguing for long listening sessions and quite nice, particularly with female vocals. They are a bit muddy on the low end and tinny on the high end compared with my wired, $400 IEMs. Overall: If you like the over-the-ear design and can find a tip that seals well, these earbuds are a good choice for active use. The built-in equalization settings are limited, but function well if you don't want to fiddle with equalizing on your Bluetooth source. For the price they are a very good on-the-go, Bluetooth performer with all genres tested (rock, jazz, classical, & pop). The following albums were sampled during my review: Adam Harasiewicz: Chopin Nocturnes & Preludes Adrian Legg: Waiting for a Dancer Antonio Pleeth: Geminiani 6 cello sonatas Beatles: 1 Bill Evans: Everybody Digs Bill Evans Billy Mclaughlin: Fingerdance Bonnie Raitt: Road Tested Calum Graham: Phoenix Rising Creed: Human Clay Dirks und Wirtz: Kinski Spencer Gismonti Don Ross: PS15 Earl Klugh & Bob James: One on One Francois Sciortino: French Guitar Giovanni Palombo: La melodia segreta, A Secret Melody Goran Sollscher: Eleven-String Baroque Hoff Ensemble: Quiet Winter Night Jian Wang: The Baroque Album Joe Satriani, Surfing with the Alien, Crystal Planet, Flying in a Blue Dream, Unstoppable Momentum John Doan: A Celtic Pilgrimage John Williams: The Guitarist Julian Webber: Elgar Cello Concerto - Saint-Saens Cello Concerto No.1 Krzysztof Meisinger: Villa-Lobos Melodia Sentimental Laurence Juber: Guitar Noir Lawson Rollins: Elevation Los Angeles Guitar Quartet: Spin Luca Stricagnoli: Luca Stricagnoli Markus Segschneider: Snapshots Michel Haumont: Michel Haumont & Co Mike Dawes: What Just Happened Miles Davis: Kind of Blue Mstislav Rostropovich: Beethoven The Cello Sonatas- Vol1&2, Chopin Cello Sotatas, Schubert Schuman Debusy Cello Sonatas, The Brahms Sonatas, Vivaldi - Tartini - Boccherini Cello Concertos Nora Jones: Come Away with Me Oslo String Quartet: The Shubert Connection Peppino D'Agostino: Acoustic Guitar Ralph Towner: My Foolish Heart Ryan LeBlanc: Speechless Sarah Mclachlan: Fumbling Towards Ecstasy, Surfacing Sergio & Odair Assad: Sergio & Odair Assad Play Piazzolla Steve Vai: The Ultra Zone, Fire Garden Tomasz Gaworek: Born To Be Together Tori Amos: Under the Pink, Little Earthquakes TRONDHEIMSOLISTENE: In Folk Style, Souvenir I & II, Vladimir Horowitz: Rachmaninov Piano Concerto #3 Yo-Yo Ma: Bach Cello Suites Nos. 1, 5 & 6, Rachmaninov Prokofiev Cello Sonatas, Mendelssohn Piano Trios, Op. 49 & Op. 6

    I would recommend this to a friend