Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4 out of 5 stars with 264 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers consistently note the Epic Air Sport True Wireless Earbud Headphones have good sound quality, long battery life, and a comfortable fit. Many customers also appreciate the sweatproof design and affordable price. However, some users have experienced connectivity issues, finicky touch controls, low volume, and a bulky charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 264 reviews
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my earbuds. They are easy lightweight and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are the best earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best, I enjoy using them, they are easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up has tons of charges and is handling sweat really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them while working out. Doing all my workouts they have been awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please read-Never buy these for numerous reasons!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER buy these headphones! The product itself works ok, but there are numerous other issues with them. One, you cannot use the left headphone without the right one at all (my husband and I used to share-now they are made not to work that way). Two, the charging case breaks easily and doesn't conveniently plug in. If you decide to buy a replacement case, they are NEVER available. So if you instead choose to buy a new pair and charge both sets with the new charging case, this is impossible - They change the model ever so slightly, so the next charging case does not work with the previous pair of headphones, rendering the old ones absolutely useless. Particularly considering the premium price, there should be far more interchangeability, ease of use, and improved customer service. JLAB is just trying to swindle you. Do not buy these. Choose another brand.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team via phone and provide them with your previous case# if you ever contacted us before. If you need a replacement case they are more than willing to send one out to you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great period

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Just got them and had no problem working through the information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use either one or both at same time. Enjoy wrap around feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING DEVICE! HIGHLY RECOMMENDED AND WITH AN GRE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING DEVICE! HIGHLY RECOMMENDED AND WITH AN GREAT PRICE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use very convenient I make a good choice in purchasing in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use! Great sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds made a great gift. Wish i purchased a pair for myself!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible company, cheap products. You get what you

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why, but I'm just not a big fan of this company. Their products are mediocre at best and it's true what they say, you get what you pay for. A few years ago when I first tried their headphones I didn't like them and I figured I would give them a shot again and unfortunately I was not surprised to find that their products are still of very bad quality. Just being honest. Go with the better brand. Sony, anker, hell even cheap Skullcandy headphones which are pretty much made to break is 10 times better than JLab can ever dream is being. I don't know who this J character is but his lab is a garbage operation were they make horrible products. I wouldn't recommend this to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money and i would get it again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are better than i expected and the battery last mad long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound. Comfortable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Would highly recommend!! Great Mother’s Day gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Stays in and is just what I wanted for workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ears

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! I use them all the time! Very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for someone else but she has not complained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT.....these buds are for you!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING piece of technology! Wouldn't want any orher!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbud

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds wasn't was I was looking for. I didn't like the sound

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation. Since you weren't specific about the trouble you are having, it's hard to give any tips on how to address your issue, but our Customer Support team is ready and willing to help out if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband had been using this Brand/Model for years!!

    I would recommend this to a friend