Customers consistently note the Epic Air Sport True Wireless Earbud Headphones have good sound quality, long battery life, and a comfortable fit. Many customers also appreciate the sweatproof design and affordable price. However, some users have experienced connectivity issues, finicky touch controls, low volume, and a bulky charging case.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 264 reviews
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Needed a new set of ear buds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fit is great and the sound is awesome! Good purcha
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Ear buds
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality and sound. Very easy to use! Another great purchase from Best Buy.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Buds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were ok over the ears buds if you like that and its comfortable for you.
I would recommend this to a friend
Cons mentioned:
Controls
Rated 4 out of 5 stars
Sound is Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like these things. My only complaint is that the touch area's on them are very touchy.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Returned
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality however had to return since I was unable to operate one headset at a time.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great for Running
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones for running! I haven’t had any issues with them yet. They sound great and have the “awareness” mode if you need to hear outside sounds. They connect once you take them out of the case and shut off when you put them back in. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
JLab rules!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a hard time getting the earbuds to sync to my 11phone.. you have to hold both buttons down for about four minutes.After that now they work great! I recommend downloading the JLAB app to warm up your speakers.. It really improves the sound. Great 2 yr warranty.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Pretty good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds great but after wearing a while the sound cuts in and out, but overall good.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Don’t trust children
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My switch year daughter beefed with me to let her run around with them on. So I gave in what do you it’s gone. I wish it was the locate on it because they did sound great
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
Nice sound and they are over the ear!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hubby loves the wireless but over the ear feel. He has kinda larger ears and the buds just fall out when he is working out, so he really prefers and over the ear but without the cord hanging down. So it was a win win with these!!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Sound quality was good but did not fit the ear.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoyed the sound quality of this JLab Audio earbuds. Unfortunately, the earbuds came out of the ears no matter how many times I adjusted the hooks. The hooks themselves were a little too big for my ears. If the fit works for you, these are great alternatives to AirPods.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Gimme points
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They break due to my negligence. Other than that they're great! Used em when driving and training but on the phone. Don't expect noise canceling cause that just isn't safe when in public.
I would recommend this to a friend
Rated 4 out of 5 stars
Better than Beats!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these to replace a pair of the same brand and model that I already have. However, I returned them for Beats! What a mistake! There’s a Bass boost option that I like on the J-Lab! I’ll likely repurchase these on Black Friday to replace the Beats!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Decent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This earbuds are decent great for working out. The most evident issue for this earbuds is the connectivity sometimes the sound cuts it doesn't happen often but it gets annoying.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Cons mentioned:
Controls
Rated 2 out of 5 stars
Unreliable Sound Performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not going to beat about the bush here, but instead, get right into it.
The sound coming from these is great, when the sound doesn’t drop out and just stop. Not sure what’s happening. They don’t seem to be losing bluetooth connection, at least from what I can tell by checking my settings when this happens. And it’s not what I would call a lagging issue. It’s more like whatever is causing the problem, sort of makes the music skip, not stutter, just skip ... kinda like the music keeps going, only you can’t hear it. I tried multiple songs from a variety of sources, and experienced the same issue. Not good. The earbuds had a full charge, signal was fine, and I was listening to music I’ve listened to before, so know those sources were all right. It’s disappointing. Yet, I will say, that while the music was playing, I definitely could hear the difference when switching between the three custom EQ sound modes. So that was good.
Connecting/pairing the earbuds to my mobile phone was simple and easy. The fit, and comfort, of the ear wire worked well for me, though I do see how someone with bigger ears might find them not as comfortable. And the instructions caution you not to bend or manipulate the ear wires, as they contain the antennae.
Memorizing the touch controls for each ear wasn’t a problem, either. Although being able to find the right amount of “oomph” to tap with in order to get the touch controls to work as intended, was rather challenging, especially on the right earbud.
The charging case is the size it needs to be for the shape of these earbuds. I don’t see people realistically being able to carry these around in their pocket, but in a purse, briefcase or backpack, the carrying/charging case would definitely protect the earbuds from getting jostled around other objects.
Having a built in charging ‘cord’ is a good idea. I own a different style of JLAB earbuds which has this feature. But these also have a USB charge output, for charging other devices, which is a nice option to include.
Just a tip - for eyeglass users, like myself - it would be better to put the earbuds on first and then put your glasses back on, then adjust as needed.
Call quality was good. No lag or drop out at all. Caller’s voice was clear, and I could be heard just as well. No issues there.
Oh, and they stay put while I was wearing them during heavy activity and my daily workout. So this is most certainly a positive with regards to these particular earbuds.
Now, I’ve been a fan of many of the other earbuds JLAB has to offer, but not this one. Even though these seem well-made, and have some quality features, for the cost ... the issues I’ve experienced just make it so I’m not able to recommend these JLAB Air Sport True Wireless Fitness Earbuds. There are better, more reliable, and more inexpensive options out there.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hey Janine, First and f,foremost, thanks so much for taking the time to thoroughly review your epic air sport. We would definitely like to help get you into a unit that will fit your lifestyle and expectations better. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may provide you with a few alternatives. We want to help you #FINDYOURGO JLab Audio
Rated 3 out of 5 stars
Eh
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these because I can never seem to keep other ear buds in my ear... well this doesn't really fix that. They don't really stay in, and they're rather awkward to attach. The sound is just okay, and doesn't do much to block any outside noise. The case is large and extremely heavy... rather odd and pretty stupid. Also, they touch response is based on just that... a brush or a touch instead of actually pressing. So every time you touch them or try to push them back into your ear, it skips, or turns off, or the volume changes. Really not that happy, just wish I had started using them sooner so I could still return them
No, I would not recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great earbuds for exercising!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds are really great for me when I am exercising because they fit perfectly in my ears that are small, and are very easy to fast forward and rewind while I am running.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for the price , I know beats are better !! But I know people that break it really fast , plus the charge. Battery is nice .. i really like it , great for workout !
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are a good upgrade from the Beats I had. Better sound and more options to suit your listening choice. Takes a little bit to get used to the controls.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Exactly what I wanted!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been a fan of JLab for a long time. These headphones are perfect!!! Some of the other brands never stay in my ear. They fit perfectly and sound amazing!!!