Customer Ratings & Reviews

Great size, satisfying typing sounds, easy to set up and use

It is a solid keyboard. It has not failed me yet. Still pretty expensive.

I like the way it clicks but its a type c usb and idk if its my pc or the keyboard will update when I buy a new pc later today also the keys fall out really easy

This keyboard is ok. The best thing about it is being able to connect i to multiple computers. The keyboard is easy to move around and can be used on whatever computer you want.

Gave jlab a try because it was a deal of the day. Really enjoy it and will purchase more from this brand

Simple, easy, durable! Best Buy has the latest and greatest.

I bought this keyboard because Jlab is a good, solid company and the mechanical key presses felt great on the store demo. Little did I know that this Epic keyboard would start to act like it was 20 years old in just under 3 weeks. It misses key presses now, sometimes multiple times when you press the key repeatedly trying to get the correct letters on the screen, especially frustrating when typing user names and passwords. I spend a lot of time going back and correcting the mny, many typos and misspellings this keyboard creates. But that is not all, the keyboard will also generate multiple charcters machine gun stylearound 10 to 15 for a single keystroke. FYI I'm going to leave the errors and missed keystrokes in my review because I'm tired of this. Naturally this started only a single day after Best Buys scant 2 week return window closed on me. Murphy's law strikes again Now I have to box this Epic failure up and send it off to California and wait for Jlabs to get around to determining if they deem it defective and then wait for a new product, at least I hope it will be new, to be shipped back to me. I had faith in Jlab but I'm left wondering if there is no end in sight for just how bad products can go these days in the search for profit.

This was a replacement to my old keyboard, this one works GREAT.

Excellent product. Would Recommend product to other

Keyboard has backlit keys which I like. It's similar to the Logitech MX Keys but little cheaper.

The keyboard lights turn off and it goes to sleep in about 30 seconds. When you start typing, the 1st two keys you type are lost due to the time it takes to wake up. NEVER had a keyboard this slow to wake up, even cheap ones. For over $100, this is UNACCEPTABLE.

Great keyboard, highly recommended! If I needed one I’d get the same exact one for home!

Has decent key feel, some sort of brown plastic in the switches, but doesn't work with any kind of USB cable, only with the USB dongle or bluetooth, making it useless for a machine that can't spare a usb-C port. Moves the pgup/pgdn/home/end keys with no software method of fixing. Also tends to spam random keys while games are running, making it impossible to use for games. One more thing, was 25% more expensive in store, paid $160 in store and is $130 online. Would rate 0 but this is a 4 star rating scheme.

Bought this for my wife to use when she works from home. She loves the keyboard and it works well for her.

I love my keyboard! It is so easy to set up and connect to multiple devices.

I have had mutliple episodes of this keyboard losing connection and having delayed input. This has happened when browsing the web or during video game sessions. Takes several attempts to connect to a different connection like bluetooth and back to the usb-c dongle to fix the problem.

Looks Nice but connectivty issues made it a problem.

It has a nice feel to the keyboard and once its connected it works as it should. Unfortunately, the Bluetooth does not connect to the computer when I power it back on. It probably would once I'm logged in but you know what is needed to log into a computer? A KEYBOARD!!

Unboxing and Setup: Unboxing the Jlab Epic Mechanical Wireless Keyboard had me feeling like a kid on Christmas morning. I have loved the idea of a wireless mechanical keyboard that looks less flashy so I can use it for work/play. The unboxing process was straightforward, and I just inserted the USBC dongle in my laptop dock and it paired quickly. I did find it challenging to get the Jlab work software since it was hard to find and even if you register the product the software is not offered. They only show IOS/Android options. In my case this was for a Windows Laptop. After installation the software was pretty basic. I was able to change the brightness, backlight time and what the 3 custom functions do. However, the list was not that long. I ended up just leaving them at what a normal keyboard layout would be. First Impressions and Use: The initial feel of the keyboard was impressive. It had some weight to it and felt like a blend of metal and plastic. The key travel is deep and smooth. The quiet keys are fairly quiet but just enough to give that mechanical sound. I found the accuracy perfect. I did not like how the default behavior of the Function row is the F1-12 vs the other settings that I use more. There unfortunately was no way to change the defaults. You can customize them though to other functions which are nice. I found the battery life all week to still be strong. It did not require a recharge. I do like the option to connect via Bluetooth so I can use it on my mobile devices and other items like my Xbox. This makes the keyboard extremely more flexible. Finally, the volume knob is a nice touch in the corner and was accurate. The button presses down, however that does not serve as a mute function which is a letdown. Final Thoughts: All in all, I found this keyboard extremely nice and quality. If you can live with the Function buttons and do not need RGB lighting, then this is an excellent choice for business and gaming. I did find the accuracy in a few games to keep up just fine with no issues.

As a person that truly enjoys a good mechanical keyboard yet the convenience of a low profile at the same time I can really say this actually hits the mark for me. I enjoy low profile due to less wrist fatigue typing for work and even playing games. It integrates into both of those situations because this is using real tactile mechanical switches similar in feel to an MX brown though proprietary Jlab. The feel of the switches are fairly dry if your into the keyboard hobby you’ll note this as well as stabilizer rattle but if your just an everyday joe you won’t even know what I’m talking about. On this note the switches take from my measurement just over 50g of force to actuate which is a great spot to hit between easy to press but not so easy you make mistakes. Another main feature I like is the media knob which you can program in the software. My go to is always volume but track control is also great. The fact you can pair multiple devices in different ways keeps this extremely versatile. I personally use this with Bluetooth on my Mac and PC to swap with one button and then also with my Apple TV so I can search faster when using that. Battery powered is always great and since it’s using Bluetooth 5.2 it uses far less power than days past making the battery something you don’t even need to think about. When you do you can just simply plug in to a usb and you’re good to go. With the backlit keycaps and mechanical switches along with the low profile form factor media control and value you get for this money I think they have made a true winner here.