Customer Ratings & Reviews
- Model:
- EBEPICSPORTRBLK42
- SKU:
- 6211301
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Epic Sport Wireless In-Ear Headphones for their sound quality, battery life, fit, and comfort. Many customers appreciate the great sound quality and comfortable fit, while others highlight the long battery life and affordable price. However, some customers have expressed concerns about discomfort and limited range.
This summary was generated by AI based on customer reviews.
Gift for 13 year grandson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it, uses it all the time, would buy it again
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for my daughter for christmas. She enjoys them.
I would recommend this to a friendCompact, light and versatile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jlab makes great products. BB had the best price....
I would recommend this to a friendMy favorite
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problems with these headphones. Great!!!!!
I would recommend this to a friendItem was great for my husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will use Best Buy to purchase future items related to this product
I would recommend this to a friendSony work!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as a Christmas gift. They did not work after a week. Tried to return them to Best Buy but they would not replace them or refund my money. I was stuck with broken earbuds that didnt work after a week. Contacted the manufacturer, they replaced them, then about 2 weeks later they also were broke. Very disappointed with this item and Best Buy!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Pamela,
So sorry to hear of the issues that you ran into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you back up and running with a new set.
We want to help you
#FINDYOURGO
JLab Audio
Wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to get these on sale is a great value for the money
I would recommend this to a friendNeed full charge to remain connected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds hurt my ears a little and I can live with that but as soon as the charge goes to medium, they disconnect easily & I don't like that at all.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for as a gift and they loved it. Great product.
I would recommend this to a friend- Cons mentioned:Connection
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after third use..... charge never lasted long and wouldn't stay connected to by phone.
No, I would not recommend this to a friend Nice for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift and recipient is very happy with these!
I would recommend this to a friendAwesome headphones for a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife for Christmas and she loves them
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it, he works out with them all the time
I would recommend this to a friendGreat for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loved them great for first bluetooth headphones
I would recommend this to a friendMakes a great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what my granddaughter wanted for Christmas.
I would recommend this to a friendDo not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Epic Sport head phones. The batteries only lasted about 2 hours verse their advertised claim of 12 hours. After the initial charge it was difficult to get the headphones to charge in the charger. Needed to re-position them in the charger and secure with a rubber band. After one month, they would not charge at all. Attempted to return to Best Buy and they referred me to Jlab for the warranty claim since Best Buy will only take returns within 15 days. Not pleased with product quality and Best Buy's change in return policy.
No, I would not recommend this to a friendGreat product for working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, durable, long lasting charge. Love it
I would recommend this to a friendNope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok but I’ve gotten at least as good out of $30 pair of Skull Candies. The charger is the worst part. It’s horrible straight out of the package. May or may not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey KennethDA,
So sorry to hear of the troubles that you encountered with your Epic Sport headphones. You should most certainly be getting great sound out of this unit. Sounds like it may be a bad set, unfortunately. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of under warranty.
Thanks,
JLab Audio #FINDYOURGO
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones. Has good low end tone....
I would recommend this to a friendNot impressed, bad sound, uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions are inadequate. They do not explain anything to adjust, fit, or how they should be warn/adjusted. Wish I had not purchased these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey 383demon,
So sorry to hear of the issues that you're running into in regard to instructions. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] so that we may walk you through any issues that you may be experiencing.
If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.