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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 530 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Epic Sport Wireless In-Ear Headphones for their sound quality, battery life, fit, and comfort. Many customers appreciate the great sound quality and comfortable fit, while others highlight the long battery life and affordable price. However, some customers have expressed concerns about discomfort and limited range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 530 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great exercise earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and would definitely recommend when they are on sale. Sound quality and bass highly depends on fit. I would suggest trying the different earbud pieces (included) to find the one that fits best. Bluetooth range is on par with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for workouts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over-the-ear custom fitting is the best I've found for staying in place during a rigorous workout. Very light volume control/charge part. Different charging mechanism than most, but seems to work well. Water resistance is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price for these ear buds. Pros: - wraps around neck and comes with a piece to clip it onto your shirt - somewhat noise cancelling - battery isn't too bad Cons: - hard to hear you must increase the volume very high - does not automatically connect - sound of music is not that great - ears hurt after long term usage (EVEN after trying on several different pieces) - mic is not clear - had it for about a year and the earbud skins are peeling

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Sound is ok...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth range is great I was able to get reception from my phone that was 2 rooms away with out any issues. Sound is ok, highs mids and lows are all mixed together. The headphones lack clarity. It's great for active people the earbuds do not slip out of position. Over all good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this for a gift because the sound was as good as some other earbuds that cost a lot more. We love it came with so many different options for ear pieces for the buds. but it was nice that the case also doubles as a charger which means the kid will carry the case to put them in and protect them when not wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They stay in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears where my regular apple headphones don’t stay in. With the different sized ear pieces and adjustable hooks to curve around my ear, these headphones stay in place. The only reason I’m giving it 4 stars and not 5 is due to the static that is sometimes heard during use. Other than that it works great during my workouts!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Works Great for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, I use regularly for my road runs. Needed wireless ear buds that allows ambient noise since I do some running along roadways. Fits fine in my ears and prefer the wrap around wire to secure, rather that depending on how far to push into my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Great, Until It's Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, until the charger broke after only 2 uses, and it is a special one, so you can't just use another charger. It is a shame, too, because the headphones sound awesome, and they stay charged for forever. Apparently, this is a common issue with these headphones, and it is really hard to get the company to replace the broken charger unless you buy a new one. I am really upset about this, because my husband has a $15 that never has issues, and I have a $60 pair that I can't even use.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey JButc,
      We are very sorry to hear of the charger issue that you ran into. We definitely strive to get all of our customers taken care of. You are under warranty, and we have a number of solutions to provide you with. All you need to do is reach out to us when you get a chance, either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
      Thanks,
      JLab Audio #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these mostly for the gym and they are great. The earpiece bends however you want it to which makes it easier to comfortable secure them to your ear. I use them at school too and the sound is great. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing but unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is the best I've ever heard. Only bad part is that I've had to replace them about 7 times in the last 2 years. They break from sweat even though they say water proof. If you buy, you'll HAVE to get the warranty plan from geek squad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to stay on ear Sound quality is good and battery life should last 12 hours I have not used them 12 hours yet do not sure about that but they are easy to charge Great value earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, comfortable to wear, the storage case makes them easy to take with you with leaving anything behind. Long lasting charge so you make thru day of listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Head Phones for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, last a super long time while working out or working in general, one of the best headphones I’ve gotten so far, and a lot cheaper than the earbuds with a great quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound! fits perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd purchase in a month, and i love it. i returned 2 previously purchased wireless headphones because of some issues. and then i decided to try JLab audio & surprisingly it has better sound quality and far much cheaper than my previous purchases. this is for keeps!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Sound, Excellent Fit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Epic Sport bluetooth sportbuds are necklace style in-ear earphones that offer good sound with bass emphasis, three EQ modes, and a sweatproof design. The fit is really the strength of these sportbuds; they seem exceptionally secure and offer a wide range of fitting options. They come with six different ear tips and three different ear 'fins'. The over the ear hook was comfortable even with my glasses on. The sound is good with some bass emphasis in each of the three EQ modes, which may not sit well with audio purists, but played well at the gym. Sound isolation is good but not complete, so you are always aware of your surroundings. Active isolation may be great for airplanes and offices, but for running, hiking, or really any physical activity, you need awareness of your environment (eg., cars). Bluetooth pairing was quick and easy, no problems. There are voice prompts for everything. The control panel is small, but the buttons are well differentiated. As with all of these three button controls, the buttons are multi-duty depending on press length. It takes a bit to learn them all, but fortunately JLab resisted the temptation to add double and triple tap functions. A four hour stint using them ran the battery down less than half way, so the 12 hour claimed lifetime seems reasonable. That's good, because the charging cable is a USB to proprietary connector with attaches magnetically to the control panel. While it helps with the waterproofing, it makes it impossible to charge unless you're carrying the cable with you. The microphone was no better than average, but voice was acceptable. External sounds were picked up, as well as some wind noise. These are not going to take the place of a good bluetooth phone earpiece for phone calls. The Epic Sports are definitely worth your consideration, especially given the price point or if you have had difficulty with fit in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for price I paid (on sale). Wiring yo earbuds is fragile. Very nice fit cusomization.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cool starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice starter bluetooth headphones especially for kids, they perform well but weren't over priced. My son says they work good for him, I checked them out myself and they were better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are really nice and comfortable. I wear them when I’m working on the yard, walking my dog, driving my car and watching movies in my computer or thru my Roku remote on my phone while the movie is on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy and fast connection. Very long battery life. I use all day at work. And a single charge of will last for 2-3 days. Quality was very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to leave in my day pack. While I've got a set of Jaybirds that typically live in my office, these have quickly replaced them. The JLab's have great sound, and even better battery life!

    I would recommend this to a friend
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