Customer Ratings & Reviews
- Model:
- EBEPICSPORTRGRY42
- SKU:
- 6211302
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the Epic Sport Wireless In-Ear Headphones for their sound quality, battery life, fit, and comfort. Many customers appreciate the great sound quality and comfortable fit, while others highlight the long battery life and affordable price. However, some customers have expressed concerns about discomfort and limited range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Sounds Amazing, Voice Prompts, -1 Star for package
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds(comfort/fit), sounds very good, even tells me 'battery's full' up front In a voice I can hear clear. However, I lost one of earbud covers right out of opening package as it was packed in too tight. As a result, I had to find a replacement earbud cover (it was fortunate, at an earlier time I purchased compatible ones on another site that I was able to use here).
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Good battery and range
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is above average, excellent battery life and very good connection range. To me they are more than sweatproof, I used them in the shower and so far no really issues. To be fair, I did not douse them in drenching shower water but still they held up to the steam, moisture and occasionally light dousing of water. Comfortable fit along with the extra ear pieces.
I would recommend this to a friend Not what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fell out of my ear to much while I was working out. I was seeking something that would stay in my ears while I was working out. I ended up returning them.
No, I would not recommend this to a friendDisappointing JLAB.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with these. They don't stay in my ears.
No, I would not recommend this to a friendTrouble connecting with my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to work with as I needed. Haven’t used them since I bought them. Tried to connect with my phone and was not able too
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Joness,
Sorry to hear of the functionality issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model that will work better for you under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Magnetic USB charging cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you loose this cable you can not charge these headphones and can not buy replacement charger on their website - out of stock
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey harleychick,
So sorry to hear that you lost your cable. We do expect to have these available in one week or so. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
- Pros mentioned:Fit
Would not charge properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but would not charge properly. Great fit and finish, but would not work properly
No, I would not recommend this to a friend Ear buds JBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work or connect well to chromebook. Fragile wires, not fitting well and uncomfortable.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .These are compatible with all devices that support Bluetooth 5.0. If your laptop is a model that doesn't support Bluetooth 5.0 then these will not pair. -JLab Audio
Poor fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for smaller adult ears. Wont stay put. So forget about doing any sports with these.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio
Didn't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in one ear went out a few weeks after and the reciever couldnt hear me but I could hear them.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey,
So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just ok. I used them twice at the gym and they never fit great. The sound is underwhelming. I went back to my JBLs.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Ears,
So sorry to hear of your experience. You should be getting clear, distinguished sound out of these. Sounds like you may have received a bad set. We do cover these under warranty if you'd like to get them replaced. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of, and offer a few more solutions.
Thanks,
JLab Audio #FINDYOURGO
not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good they stay charged longer than others but they are very uncomfortable and don’t stay in your ear
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Donald,
So sorry to hear of the comfort issues that you are experiencing with your epic sport headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a different model under warranty.
We want to help you
#FINDYOURGO
JLab Audio
DO NOT waste your money on JLAB EPIC SPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these from BestBuy June 13th. Stopped working 2 months later. I fully charge them and the're dead by the next day, WITHOUT USE! I'm past 45 days so BB won't take them back, just submitted a warranty claim with JLab, we'll see how that goes. Went on Amazon to read other reviews and this is VERY COMMON with these headphones. I should have done better research!
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Tankerguynh,
We're very sorry to hear that your Epic Sports went out on you. As you know we do cover all of our Bluetooth headphones with a one-year limited warranty, and we will definitely get you taken care of quickly. If you have any questions as to the warranty process, please feel free to reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t
Thanks,
JLab Audio #FINDYOURGO
No recomendable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend it for a week and it was no longer heard
No, I would not recommend this to a friendNot good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money and don’t buy these. The sound quality is ok, but they do not fit nicely in or on your ears. They are held on by flimsy wire that bends literally every time you move or turn your head. After a few uses, the wire will break and then you’re stuck. I bought these for $39.99 and wish I would have spent $10 to buy the JBL Bluetooth earbuds.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Edub,
So sorry to hear of sound quality issues that you ran into, and also the fact that they broke on you. This unit should be very durable, and stand up to quite some abuse. Sounds like you simply received a bad set. We do cover these under warranty, and would like to get them replaced for you. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
- Cons mentioned:Connection
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not overlap around ear, hard to connect to phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey Frank,
So sorry to hear of your experience with your epic sport headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Flimsy wire that goes over ear. Does not rest comfortably on top of ear (loose fit).
No, I would not recommend this to a friendPoor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the sound quality at all. Even on high volume did not sound good at all
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey MadMax,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a replacement unit, or a different model under warranty.
We want to help you
#FINDYOURGO
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, but still fall out during a run when the sweat starts. Thus, the 2 star rating.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey justme,
We highly recommend using the cloud foam tips, they stay in nicely for folks that will be running heavily. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may provide you with a few more solutions.
Thanks,
JLab Audio #FINDYOURGO
To complicated for ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a gift but they’re to much work for a blue tooth ear bud. Tapping or pressing to activate, pause or shut down. Installation sequence to make sure they fit and “lock in place” in my ear. Plus they’re uncomfortable to wear for more than an hour. Oh, and they’re a lot more expensive than cheaper alternatives.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hey brimov,
So sorry to hear of your experience with the Epic Sport Headphones. We may have a better lifestyle option for you at a lower cost. When you get a chance please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may provide you with a few solutions/options.
Thanks,
JLab Audio #FINDYOURGO