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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 214 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers value the Epic Wireless Keyboard for its excellent quality, long-lasting battery, and comfortable key feel. Many appreciate the convenient volume control, reliable connectivity across devices, and ease of use. The keyboard's design is also a plus for many users. Overall, the Epic Wireless Keyboard appears to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 214 reviews
  • Pros mentioned:
    Battery life, Connectivity, Keyboard quality

    Rated 2 out of 5 stars

    Two Month Review - Not Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is now being replaced. It's a full size keyboard with compact dimensions. Keystroke feel is satisfactory; typical for a quality membrane style keyboard and definitely not silent but not loud either. The rotary knob for volume control is a really nice touch, as are the shortcut keys and support for both wireless and Bluetooth connectivity for use with multiple devices. I seem to get a few weeks of battery life out of it with my mostly work and occasional personal use. I have three show-stopper issues with it though. The first is that the JLAB software will never detect the keyboard as connected to allow control of any features of the keyboard. Second, there is a slight concave bend to the keyboard most pronounced at the front, which causes it to just slightly rock on my desktop while typing. Third is when it goes into standby, there is a delay of a few seconds to reconnecting. This means I am constantly correcting the first thing I type as the first few keystrokes are missed and often botching PIN or authentication code entries. If I could get the manufacturers software app to communicate with the keyboard maybe there is an option to alleviate some of this delay issue but extending the connected time at the cost of battery life. I have communicated with JLAB support and they kindly replied over a weekend to my Friday night inquiry, but could only offer to replace the keyboard if I could provide a receipt. I'm confident the bend is a defect and replacement would solve that but not sure the other two issues will be solved for me. In any case I need to buy another keyboard since I can't be without one through the replacement process. These issues may be one off and unique to my purchase as the reviews were very good for this product but I am sharing my experience for what it's worth.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Keyboard quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Must

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the JLab Epic Scissor Keyboard offers much without taking anything away. Below are my thoughts: [PROS] Sleek & Solid: I have to admit that this keyboard is constructed very well. The frame is pure metal so it's a bit weighty, but it still retains a light enough feeling when holding it. Abundance of Custom Keys: Using this keyboard has literally given me an overflow of key combinations and commands to make. I've been experimenting with different shortcuts, and it really has been helpful with my workflow. JLab Work App: The app is simple enough for even the most inexperienced users to understand how to setup custom functionality. I like it alot. I did wish for it to show a battery percentage level within the app. [CONS] Internal batteries: I love the fact that the batteries are rechargeable, however, they simply aren't replaceable. Internal rechargeable batteries do have a shelf life. Although it will take years of heavy usage to see the battery capacity to diminish, I'm not a fan of having to replace tech products down the line if I don't have to. Fixed Height: The fixed height works fine for me, but some may desire to adjust how high the keyboard is propped up. [CONCLUSION] Despite the minor cons I found, this keyboard is an absolute winner. It's a budget keyboard with a premium look and feel to it.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Lighting quality low and screw or plastic rattle

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew JLAB made keyboards until I obtained their EPIC scissor keyboard. While unboxing I was impressed by the additional care JLAB took in packaging the keyboard, it was wrapped in paper and pleasantly boxed. I felt like it was my birthday as I took off what looked like neatly folded gifting paper. I like the approach JLAB took in developing this keyboard. They catered it to any device and not just Mac, Windows, or a mobile device. They also provided a variety of connection solutions so you can use this keyboard really any way you would like. The keyboard feels great under you finger tips and makes satisfying but not to loud clicks as you type. I did have some quality concerns as I point out and explain further below. This keyboard was great for gaming, typing, and completing my daily tasks. I specifically loved the gray aluminum as it matched very closely to my MacBook Pro (a little off but very close in color). My favorite features: Illuminated keyboard Customization keys that blend in. 4 different ways to connect, USB C to USB A cable (wired), USB A wireless fob (2.4) and bluetooth (connect to 2 devices). Physical keys to switch from the USB wireless fob or different bluetooth devices (total of 3 keys) Being able to switch to 3 different devices simultaneously A large amount of preset keys for short cuts and they all worked for me with my MacBook Pro A dial for changing songs, volume, and play/pause Sleek look What I wish for: One or two more levels of brightness The top black bar could provide more features or buttons rather just a black Bar of space A nicer looking off and on switch not only is it small it sticks out as its not as sleek or incorporated with the rest of the keyboard. What I dislike: Some of the illuminated keys seem less dim or the lighting underneath the keyboard is not leveled. My case keys over half the number pad, top 2, top 4, F3, F4, F5, F6, F8, F10, F12, -, and the three short cut keys, screen shot, next screen, settings. When I shake or move the keyboard their is like a plastic rattle inside like something is broken or maybe a loose screw The holder for the wireless usb fob is very loose and it will be super easy to loose the usb fob. Overall I think JLAB has the user at heart with their needs but I think they need to make some adjustments to make this keyboard more premium. The lighting being off with the rattle of a screw or broken piece inside really turns it off for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are very soft and easy to use. The layout is clean and intuitive. I am not a tech person, and everything is exactly where I expected it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loved it. Keys are soft and responsive. It make typing enjoyable. Connected to her PC easily. Battery is long lasting, so that is something we really like.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Key feel, Volume control

    Rated 5 out of 5 stars

    Excellent Smart Keyboard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keys, nice light and not too loud. The knob for volume takes getting used to but its a awesome experience and makes me feel like a DJ lol All in all though the connectivity between different devices, nice backlighting, great key travel makes this an awesome bluetooth keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Key feel, Keyboard quality

    Rated 5 out of 5 stars

    Best keyboard for it's price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic keyboard for the price. I love the keys' travel, it is super sturdy and the lit up keys look great. There aren't many full keyboards for this price that has all these features plus a built in rechargeable battery. I wish that I could change the light settings to last longer, otherwise this is a very solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    It is great keyboard for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, here's your feedback in a paragraph format: I recently used the JLab Epic Wireless Scissor Keyboard and was quite impressed with its overall performance and features. The design is sleek and the build quality feels durable, which is great for long-term use. Typing on this keyboard is a pleasure, thanks to the comfortable and responsive scissor mechanism in the keys. I also appreciated the stable wireless connectivity, which didn't suffer from any lag or disconnection issues, making my work seamless and efficient. The battery life is another strong point, lasting long enough to avoid frequent recharging, a major plus for any wireless device. Additionally, its compatibility with various devices and operating systems adds to its versatility, making it a suitable choice for different tech setups. If there are any extra features like programmable keys or backlighting, they too have met my expectations, enhancing the overall functionality of the keyboard. In summary, the JLab Epic Wireless Scissor Keyboard stands out as a reliable and user-friendly option in the wireless keyboard market.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Volume control

    Rated 4 out of 5 stars

    Great for a work or home pc setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This low profile sleek and modern witeless keyboard is perfect for either a work or home setup. The black and dark gray color scheme gives it a very apple sleek style and with backlit keyboards its a total steel for the price. It comes with a very useful turn nob to easily adjust the volume on your headset. I have one at work and one for my home setup. You can also connect mutliple devices from other Jlabs products using just one of the dongles. Does not have RGB colors but the white backlit keys give it a nice sleek profesional minimalist look. Highly recomend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Wireless Keyboard for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Just as described. I love how easily the keyboard keys type. I love the slender and sleek look and convenience of it being wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Keyboard quality

    Rated 5 out of 5 stars

    A keyboard of Quality & functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and materials of this product has proven exceptional. Furthermore it’s worth mentioning that the functionality between the usage of Bluetooth and the USB drive makes the device very flexible when using between varying devices. Reporting after two months of usage, I have concluded no issues in regards to this product. For those that are considering buying an Apple keyboard I would reconsider buying this product instead to get the best banging for your buck with more functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Pick this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard just wish it had a slight incline or leg. Feels odd typing flat after have legs on my keyboard for so many years. That is a personal preference though, the keyboard itself is QUALITY!

    I would recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    Wonderful Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this keyboard with my iPad. The keys are perfect and I love that I can just plug it in to charge it - I don’t have to keep batteries on hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Good keyboard for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this keyboard for very long, but I really like it. It has an internal rechargeable battery (still determining how long it holds charge) with an indicator light for when it needs charged. It can connect either using the USB fob or through Bluetooth - I'm using it through Bluetooth & the only issue I've had thus far is getting used to its power saver mode that shuts it down if a key is not pressed for a bit. Liked it so much that my partner also purchased one.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this keyboard as it allows to connect with 3 different devices all wireless, working extremely well with my Nvidia DGX Spark which becomes quite hot.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Volume control

    Rated 4 out of 5 stars

    Nice product, forcing me to change my ways.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. The only reasons it’s not a 5 star are conveniences that i prefer….may not affect most people. It’s charged via a usb, which was inconvenient when it ran out the first time. Some of the page up/down keys are not in same spot as other keyboards…still getting used to it. Other than that, i like the tactical feel, the volume control, the size and more.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Keyboard quality

    Rated 5 out of 5 stars

    Excellent Bluetooth Keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard. Feels good, responds well, and connects seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Keyboard Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this keyboard attached to my laptop while I am writing for college classes. It has been very useful and the battery lasts a long time. It’s a great keyboard for the value, sleek design and durable too! This is the first wireless keyboard that I have purchased, it is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Keyboard quality

    Rated 5 out of 5 stars

    Works well with Bluetooth set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A blue tooth key board! So far it has not lost a connection. Easy to use keyboard, love the way I can type on it. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Keyboard quality

    Rated 5 out of 5 stars

    Amazing Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multitasking, nice and heavy, great quality, it holds a great charge! I am very happy with this keyboard. I will be looking to get the mouse from them too!

    I would recommend this to a friend
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