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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Epic Wireless Keyboard's high-quality build and comfortable key feel, frequently praising its long battery life and convenient volume control. Many appreciate the ease of use and wireless connectivity options, including both Bluetooth and a USB dongle. The included number pad is also a frequently cited positive feature. While some users experienced minor initial connection difficulties, overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 210 reviews
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I need it for. The media knob is nice

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic with usb good with Bluetooth

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic keyboard, I plugged the usb into my Thunderbolt Display and it works perfectly with no lag with my MacBook. The Bluetooth function works great too but it takes like 15 seconds for it to connect to the computers time.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    JLabs comes thru again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say I love wveyghing but the integration of the home and end functions jnto the numpad. I use MS Excel for about 40% of my day and having those as seperate function keys would be so mich better. I love wverything else. Just enough key press travel and its not a huge keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome keyboard

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keyboard with a lot of good features like the volume knob.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 2 out of 5 stars

    For an Apple MacOS user, this ain't it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this keyboard is not it. It would have been the perfect keyboard if there was actual software support. I am coming from the original Logitech MX Keys, saw this keyboard and was excited to try it for the price. Well, many of the shortcut keys don't work if you are on the MacOS platform. To make matters worse, the JLab Work App is incredibly limited to mapping the keys to a shortcut. For example, on the keyboard, there is a calculator key, F12, in the Work app, there was no calculator shortcut to map to this key to launch the calculator app. So the key does not launch anything, and yes, this is after enabling/disabling the Fn-lock. The keys, although it's okay to type on, the keys are very loose, you can tell the difference between this and an MX Keys keyboard. I will say the volume knob is a great touch and wished the MX Keys implemented one. So while this is an okay keyboard, the software support behind it is just not on par with Logitech and is extremely limited. Some other things to consider, it uses a 2.4 Ghz connection which is not secured and not encrypted. Yes, the original MX Keys also did not use an encrypted connection, but the new MX Keys S does provide an encrypted connection to the host. So in conclusion, just spend the extra $30 - $40 for an overall better keyboard, the MX Keys S, which provides greater customizability and support, and a solid, secured typing experience.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality. Unlock your computers full potential!

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 3 out of 5 stars

    Epic almost epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn good, but is not yet 100%. Am working hard to find a couple of work arounds to fit my needs because I'd really like to continue using this keyboard. Top right volume knob is awesome off the charts. Top left on/off switch is very efficient. Is not quite as "plug and play" as I would prefer and am not really impressed with their customer support. Too bad because they're a local (San Diego) headquartered company and I really like doing biz with locals. Printed and online operations instructions are limited. Does not necessarily works with software installed on computer. Beware of the pros and cons and def give this keyboard consideration. Am using it to write this review. If I can figure out a few snags, I'll be bumpiing this review up to 5 stars as it could be the best full size 3rd party keyboard yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mid-range keyboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice keyboard for the price. Has just the right level of customization for everyday use and has a long battery life. Can get around a week to a week and a half on a full charge using it for work 8 hours a day. Love the fact it's rechargeable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make life easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless key board is very issue to use and it’s easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent Replacement Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is an excellent replacement for my 12-year-old keyboard. My old unit was workable, but this replacement keyboard has impressive features that I now can not properly function without. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatility

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard works very well with both my Mac and windows devices

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality keyboard for office use! Slim and sleek feel!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Keyboard with one super small issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great key board for the price. Would get five stars if it wasn't for the delay in keystrokes after sitting for a few minutes. Like if I am reading a report and do not touch any keys the go to make an entry the keyboard need to wake up before it enters data again. It like a 2 second lag only when it is waking up so if I forget to wait after hitting a key then I have to retype that first word again. Other than that I love this keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good!!! Very fast connection and safe so much battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life made simpler thanks to a keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this keyboard. I work two fulltime remote jobs and go to school so being able to switch between them has made my life much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Innovative

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing keyboard with soft keys that are very silent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect keyboard for office use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing keyboard with many great features. Long lasting charge. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and solid keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking keyboard and ergonomically good. We like the wireless part of it and no problem in connecting the keyboard. We had something similar a long time ago and this design is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 3 out of 5 stars

    There are definitely better options...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, I somewhat regret purchasing it, but the volume knob is a great thing to have. It's keyboard lighting turns off automatically by itself pretty quickly, it gets annoying. Unfortunately, I wasn't able to test the software/app, since my "new" keyboard wasn't detected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    Epic keyboard is... Epic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the keys alone is reason enough to buy. Solid keyboard, volume dial is amazing 10/10

    I would recommend this to a friend
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