Customers are positive about the Flex Open-Clip True Wireless Earbuds sound quality, comfort, and fit. Many also appreciate the battery life, price, and unique design. Some customers mention concerns about the volume, connectivity, bass, and touch controls.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 317 reviews
Pros mentioned:
Battery life, Comfort
Cons mentioned:
Bass, Connectivity, Volume
Rated 3 out of 5 stars
Could be better
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting the Bose Ultra Open earbuds, but don't want to spend the high price tag... so! I picked these up instead.
The good-ish:
- Comfortable (for about 3 hours)
- Can hear everything going on around me
- Good battery life
The okay:
- The sound
The negative:
- Not very loud
- Spotty connectivity if I am walking around with my phone in my pocket
- Not comfortable after about 3 hours of wear in a row
- Mild Bass
- Cheap
Overall:
I like and dislike these earbuds. They serve the purpose of being able to hear what's going on around me while at work, however, the spotty connectivity when I'm walking around is incredibly inconvenient, and is enough to make me contemplate returning them.
Final verdict:
They are okay.
No, I would not recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good Buds, Different Design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely a unique take on the earbud design. These are definitely great for an active lifestyle and one where you don’t need and/or want to block out ambient noise.
The accessory looks a little unusual for sure, but it delivers on audio quality and battery life.
The only downside is making sure not to get the buds mixed up on which side they go in the case. The magnets will quickly tell you as you drop it in and it shoots it back out! Reminds me of Mexican Jumping Beans.
I did find that I felt a little more ear fatigue than normal compared to a standard style earbud. If just using for workouts or short periods of time, it's not an issue. If you are looking for extended periods of time, may need to take that into consideration. There is a bit of pressure exerted for the buds to “clip” around your ear.
The companion app is quiet good with lots of useful features. The soundscape mode is pretty neat with calming nature sounds and cityscape if that is your zen. Most of the modes are water related, but you can build your own scene by selecting multiple sound options at once and setting the volume independently on each. This feature is not limited to the Flex earbuds, but available across their line of products.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Great choice for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These for the price are great. Sound is pretty good, not as good as the shokz but for the price difference it’s worth it. Way better than those single bone conducting ones that fall off. These stay in place with no issues. After a full day of wearing one, ear gets a tiny sore but nothing to complain about. Battery life is excellent too.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Surprisingly good sound, tricky fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
BUILD QUALITY/DESIGN
The earbuds themselves are solidly built while the case feels a bit on the less premium side.
The look of the buds is almost earring-like. None of the promotional pics from JLab are taken straight on facing the user–they’re all oblique shots in which you can’t really tell how conspicuous the loops are. Depending on your ears and head shape, the loops will be more or less obvious. I don’t mind the look, but people will definitely notice and do a double-take.
I would have preferred better marking of the left and right sides of the earbuds so that they are identifiable at a glance. An “L” and “R” are molded into the inside of the “earring” back, but to see it you need to pry the two ends open.
There’s a USB C port in the back of the case. This is a welcome change from JLab’s signature integrated USB A cable. Although I always appreciated that cable, USB C is becoming more and more ubiquitous, and being able to use a phone charger cable is more convenient than finding an unused USB A port.
THE SOUND (the good)
I was impressed with the sound. I wasn’t expecting much more than very open sound with not much in the lows, but these surprised me with acceptable lows and fuller sound given that they are open air buds. In fact, the audio is actually downright good. It’s important to make sure that the drivers are facing the ear canal, so it can take some fiddling to get the best sound.
I was intending the Flex buds to replace my bone conducting earphones for use while doing chores around the house and listening to podcasts or YouTube and Netflix. Bone conducting sets are admittedly a major compromise, and the Flex is a big step up in sound while obviously allowing for similar ambient sound passthrough.
THE FIT (the not so good)
The clamping pressure of the clips created hotspots inside my ears. I want to stress that I’m pretty sure this is going to vary for each user’s anatomy, but I feel like JLab should have either designed the clip with less clamping pressure or greater space between the driver section and the outer clip. The hotspots are tolerable to me for about an hour, after which it gets to a level that is either irritating or impossible to ignore. I’ll be able to use it for the intended purpose, but not for as long as I had hoped.
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good deal, clips great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very much a 4-star product. Sound is good, fit is fantastic, connectivity can vary by the day but never drops completely so perfectly suitable for exercise or chores.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great Value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The JLAB Flex Open Clip delivers exactly what active listeners crave—great sound in a design that’s lightweight, secure, and incredibly comfortable. The open-ear style lets you stay aware of your surroundings while still enjoying rich, balanced audio—perfect for runs, rides, or busy commutes.
Weighing next to nothing, the Flex Open Clip sits gently on your ears with a barely-there feel, even during long sessions. And at roughly ¾ the price of premium open-ear competitors, it offers unbeatable value without cutting corners on performance.
If you’re looking for a budget-friendly alternative that doesn’t compromise on comfort, safety, or sound, the JLAB Flex Open Clip is a standout pick. Smart design, solid audio, and a price that makes sense.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good secondary earbuds
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got these for a very low price during holiday season, so I don’t feel so bad about keeping it. I would no recommend it otherwise.
Pros:
Mic
Battery
Comfort
Size
Cons
The sound quality is not why you buy it.
Mediocre
Connectivity; when it works it’s fine. When it doesn’t… you have to rest them.
No, I would not recommend this to a friend
Pros mentioned:
Price, Sound quality
Rated 4 out of 5 stars
Very nice product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another nice product from JLab the sound quality is great, it still lets you hear the outside world without having to take them out, and you have a charger that’s not built into the cause like previous JLab earbuds. The only thing I would say is if the back was a little smaller and if they had something to make them more comfortable because after a while they feel like they’re pinching you ears, but I just readjust them to fix that. A great product if you want to try open earbuds at a better price than the more expensive ones on the market. JLab only gets better and better can’t wait to see what’s next.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to put on and adjust.The battery life could be a little bit longer, but it doesn't take very long to charge.And the sound is very clear when making calls as well as listening to audio
Also, this device actually connects to two different
Items at the same time, so I can be connected with my phone as well as my Kindle Fire Tab at the same time, which is awesome.
I would recommend this to a friend
Pros mentioned:
Comfort, Price, Sound quality
Rated 5 out of 5 stars
Great price, not bad
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As usual, reviews where people buy (or are incentivized) something not realizing what it is. These are open air headphones....open air headphones will never sound like sealed headphones, period! These are inexpensive, and once on you barely even notice them. They are perfect for use at work where you still need to hear the environment around you...especially for phone calls, audiobooks, or podcasts. If you are buying these to primarily jam out, better to look elsewhere.
I would recommend this to a friend
Brand response from JLab Audio Team
Posted .
Thank you so much for taking the time to share your feedback. We are so grateful for your kind words!
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
JLab headphones are incredible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The JLab headphones work incredibly. They're comfortable on my ears with great sound quality. They last all day long.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit, Sound quality
Rated 5 out of 5 stars
10/10 would recommend.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these earbuds, they have great life span and charge up really fast. The case itself also holds a great charge. They stay on for everything, I put it through the running, headbanging, dancing test and they didnt budge. Only negative is i feel like they dont have very far connection but thats fine i typically always have my phone on me besides at work. The app is great, i love the touch controls and the sound is perfect. Case is nice and small.
I would recommend this to a friend
Pros mentioned:
Battery life, Fit
Rated 5 out of 5 stars
I sooooo love these
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these new clip on ear buds. They literally dont fall out especially while working out. You can still hear your surroundings and your music as well. If its at a reasonable volume. They are good quality for the price and the battery life is great.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Volume
Rated 5 out of 5 stars
open sound clip
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn't get very loud but if you position it just right on your ear lobe - it's amazing - very happy with the sound quality and comfortable on my ear. I wear it during work and provides me a musical soundscape instead of the chatter and machines around me - and still have a conversation without removing my vibe earrings - affordable - I love Jlab have a about six different styles and they all sound amazing - tone, air, sport and now my latest Open clip.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Good,mostly comfortable.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think it's innovative to have the buds placed around the cusp of the eat. It is more comfortable than in-ear buds, although they still dobmake my ear ache a bit. I use earbuds to listen to audiobooks while I complete tasks. I think it goes without saying, wearing these, while listening to certain audiobooks, is not recommended around children or anyone that you may not want to hear what you're listening to. They can and will hear every word. Be forewarned.
I would recommend this to a friend
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Sound quality!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love that thwy clip on my ear, i dont havw to worry about them falling out, i can still hear everyrhing around me but still have great sound quality!
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Great alternative buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife really wanted to get a pair of headphones like these because normal in ear buds hurt her... she loves them very much and amazingly they put out great sound for what they are.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Love these
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these because it does not give you that soreness from having head phones on and the sound is great at times i forget that i have them on because they are so comfortable.
I would recommend this to a friend
Pros mentioned:
Comfort, Fit
Rated 5 out of 5 stars
Hard to find a good pair
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have nothing to say but, thank you for the comfy earbuds for me. These fit great around my ear since I have cauliflower ear. I don't have to adjust them or look for them when thay fall on the ground. And they are clear to her. I truly appreciate it them Thanks, Jlab.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
JLab Flex Earbuds
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds are light too the ears and offer great sound, even when volume is lowered. I definitely recommend for use and great item for the price.