Customer Ratings & Reviews

I have a hard time hearing them . The battery last a long time

Work great for the money. Easy to use and allow the user to hear what’s going on around them. I wish they had more colors.

definitely not my favorite pair of bluetooth earbuds. the audio quality is not great. i kept them because they do stay on well during activities. but they also get a bit uncomfortable over long periods.

Ok product. I prefer regular headphones so i can't really complain since its a personal issue

You will feel like something is stuck to your ear. Not so good experience

They sound Alright, when in my ears, they are alright , case is Alright, price is alright.

Not as comfortable as I had hoped. I had a lot of hope that these would be very comfortable, but they’re just not.

They suck hard to use on my ears they wont stay on my ear ive tried different brands like this style and these dont work well

Purchased this JLab clip earbuds for my wife and she likes it. Recommended and easy to setup.

My sales person was great love going to Best buy buying these was a good purchase

Excellent product for the price and Best Buy delivery is the best!

The worked great but just wasn’t use to the cuff feeling

It's been less than 2 months and onw bud has completely stopped working, & of course the time period to return it has expired.........Very Disappointed

They fit on your ear okay, the sound is not very loud but does sound good.

These are great...love that they can hang in llace while being active

Very nice love them nice my husband want a pair now

So easy to use,my kids love them and so do i,i highly recommend

I’m a big fan of earbuds/headphones that leave the ears open to allow you to be aware of your surroundings. I enjoy bone conduction headphones, but they do leave a lot to be desired in the sound quality category. Newer “air conduction” earbuds are attempting to resolve this issue, and there are currently two approaches to this: ear hooks and ear clips. Bose is the first to come out with ear clips, but they are pretty expensive, so I decided to try the new JLab Flex Open earbuds. The ear clip design is sort of like a large earring around the outer part of the ear. This places the battery/button slightly behind the ear, with the speaker module inside the ear, but not blocking the ear canal. Comfort: It takes a little getting used to putting an earbud on your ear in this position, but it’s pretty easy. Angling the loop up or down can make it more comfortable, as well as improving the sound. I was concerned that these would not be comfortable, but they were quite comfortable, and a little fiddling allowed me to quickly find the optimal spot. The key here is whether these will work with your ears, since the length from the back of the loop to the speaker and battery is fixed, so I think these will either work for you or they won’t. These are very comfortable, but they did start making my ears sore after about an hour. I’m still in the phase of getting used to these, so I expect that to improve the more I use them. Aside from the minor discomfort I just mentioned, the Flex Open earbuds are very lightweight and comfortable, making it easy to forget you’re wearing them. The clip approach is surprisingly secure, allowing them to stay put no matter how you move. In spite of that, I’m not sure you’ll want to use these for sports involving a lot of sweating or rain. They’re only rated IPX4, which JLab calls “everyday proof”. Since these essentially use a tiny speaker, that’s an open hole where water can enter, so I won’t be using these while I run. One big advantage to the clip design is that it doesn’t interfere with glasses at all. This is a big advantage that is shared by in-ear buds as well, but most open buds/headphones using either a headband or ear clips interfere with glasses. Not having to deal with that is nice. Sound quality: All of the “open” style earbuds/headphones sacrifice sound quality for situational awareness, and that’s why we buy them. That said, the newer “air conduction” style brings a huge improvement to the sound quality over bone conduction models. I wasn’t sure what to expect from the Flex, but I was very pleasantly surprised at how good they sound. They don’t seal inside the ear canal (they’re not supposed to), so you’re not going to get pounding bass like the best in-ear monitors, but these do a remarkable job, especially at 80% less than the Bose model. I haven’t tried that one, so I’m not able to comment on what may be different, but I can forgive a lot when saving that much money. Open earbuds create a wider soundstage, which is quite pleasant. The midrange and high notes are crisp and clear, the bass is good, in spite of not being as prominent as in-ear monitors. JLab provides 3 EQ settings: signature (enhanced bass & treble), balanced (flat) and custom (you set using the equalizer in the app). I’m always partial to custom settings, and while you won’t be wowed at your customization options, being able to tweak the sound a little does sound pretty good. Remember that openness is the real goal with this type of earbud, so the idea is to have a reasonably good sound while still being able to hear your surroundings. JLab has delivered an earbud that sounds better than you would expect at this price point. The Flex clips are not as loud as I had hoped. I first noticed this when using them while riding my electric scooter in the neighborhood. The wind blowing into my ears easily overpowered the Flex, requiring me to turn my head to hear. This would happen while riding a bike as well. Comparing these to my Shokz Open Fit, I found that the Shockz are considerably louder, but they cost a whole lot more as well, so take that into account. Given that the Flex are not targeted for use while exercising, the lower volume level isn’t a problem. They’re plenty loud enough for use indoors. Controls: I’ve had previous JLab earbuds, and while I prefer physical buttons, JLab’s previous implementation of physical buttons always seemed to be a little too hard to push for my liking. This resulted in me driving the earbud into my ear whenever I wanted to push a button. Touch-sensitive buttons solved this, but I think this version of the touch buttons is JLab’s best yet. JLab always provides the most functionality at its price point, and the Flex Open is no exception. Touch controls can be mapped to 4 different options for each ear, providing a lot of flexibility to set up the controls to your liking. Every other earbud manufacturer should do it like this! Call quality: Call quality is passable, but I wouldn’t say it’s great. It’s not bad either, it’s just that it’s obvious that you’re using something other than the phone itself. That doesn’t inhibit the ability to have a conversation, you just won’t be able to pretend you’re not using earbuds. Sound quality for calls in the earbuds is just as good as podcasts or audiobooks. At this price point, that’s not a showstopper at all. Conclusion: With prices moving ever higher for quality earbuds, JLab has delivered another winner in the value space. Full-featured and with great sound, the JLab Flex Open provide a solid open-ear alternative to more expensive alternatives. I’ve had some longevity issues with other JLab earbuds in the past, but if these can avoid that, it’ll make them a no-brainer purchase decision. If you want open earbuds for heavy exercise, I suggest you look at other alternatives, but for light exercise or all-day office usage, these fit the bill nicely.

The sound is to low espacailly on a plane. It was hard for people to hear me when taking calls

Junk. With volume maxed out I can only hear clearly if the surrounding area is silent. Bought them for a more comfortable fit and they are comfortable however sound and call quality is horrible.