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Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.1 out of 5 stars with 391 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the Flex Open - Clip True Wireless Earbuds for their sound quality, comfortable fit, and impressive battery life. Many appreciate the unique design and value for the price. Some customers have noted concerns regarding volume levels, connectivity inconsistencies, and the responsiveness of the touch controls. While some find the bass output acceptable, others desire a richer bass experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 391 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, easy on-ear no falling. Sound quality is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Does everything as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Jlab Flex Open Clip is a no go for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike these. They fall off my ear, and can't ever get them to connect together. I gave them to my son. I would not buy them again. Pairing process to is a hit and miss.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Jlab flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit well if you have small ears. Sounds quality is good for being on the cheaper side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good for its price. But needs to improve on the sound clarity. Ear plugs should be little more flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not a good fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but I do not like the way you wear the,. I can't get them to stay on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great buy! This is a product you can wear anywhere.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but I found that the earbuds get uncomfortable with long use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open ear phones you can get, i absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these a few weeks ago and they go perfectly with everything from working, audio books to watching movies. Love these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the open concept on the ear. Very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Great while they lasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort and great bass for what you are paying. Was really eager to try them after I bought them. My biggest problem was after 3 DAYS, I repeat 3, the products right earphone stopped working. Repairing, and resetting didn't work, and even online troubleshooting did not trick. Thankfully Best Buy has a wonderful return place, and I look forward to trying a different headset.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Had to look up the ear anatomy for this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a thick or thin ear helix (yes I had to look this up) this is not for you. It does work but if you have a different size helix you have to fight to find the sweet spot for you to hear it. Because I have a thicker helix it hurts me when I wear it for long periods. But if I find that sweet spot then it doesn't affect me at all, ONLY if I find that spot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable 100% recommend. And sound good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not bad considering I bought them half off. I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Flex review!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones! Perfect fitting! Great sound! Easy adjustment with the app.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bad connection between independent units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great concept. Not the best open ear headphones. The connection is spotty at best. Return window was days long so not I am stuck with them. I expected 30 day return policy but I received unit on the 18th of the month and less than 2 weeks return window was closed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Great for work. Long charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Customers choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worrh every penny love the sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice ear buds. Would recommend them

    I would recommend this to a friend