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Customer Ratings & Reviews

Model:
EBGAIRSPRTRBLK124
SKU:
6503903
$29.99

Customer reviews

Rating 4.3 out of 5 stars with 3235 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,235 reviews
  • Rated 2 out of 5 stars

    Usually great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually they are great but this pair bad one of the ears stop working in a week. I own different colors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work perfectly for my afternoon runs!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ya Git Watcha Paid Fer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month the right ear piece had no sound. I followed the troubleshooting/reset instructions and even brought to my local Best Buy with negative results. There was only a 15 day window to exchange/return so I am stuck. I essentially paid $25 for one month usage. Researching the internet for resolution I found that this is a common problem with the product. When they functioned, the quality was OK. A little “tinny” in sound and marginal volume, but served the purpose (for one month). I will unlikely purchase another JLab product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Do not like...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not good. I have tried all supplied rubber ear pieces. Just sounds far away without really cranking the volume. Even then it is not much from a bass standpoint. Unfortunately got busy and missed my return window. Otherwise, I would have taken these back.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product ,high quality, good price , durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple use out of them wife loves them. Uses them regularly without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great I use them every day. they come on and connect right away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disliked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after day 3. Promptly returned them to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    True wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. And I like that you can use the left or right or both earpieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Sound, Painful Fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. It does offer some noise cancelling. But I can hardly stand to wear them. I have tried different positions and these are just not comfortable. Stretch them out hasn't worked either. It is my own fault for missing the return period for these but I just couldn't expect not loving a JLab product.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the a plug which fits the charging cable was not included. It is an odd shape clip so I was not able to use until i made another trip to store. Product useless without this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Disconnecting Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these earbuds, especially because they are my 1st pair ever. The fit is fine and they sound good, but for some reason they have a tendency to disconnect when I'm listening to them working out. I know I'm not to far away because my phone is literally right next to me. For that reason I'm giving them 2 stars and will be exchanging them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 3 out of 5 stars

    Battery issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not lasts long. I used it for 2 meetings and they were less than 3 hours and the battery is dead

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plain bad. Hard to use no bass not loud not worth it

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have done everything i need them while I’m working out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurts my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It hurts my ears when I was using it for work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap, and semi-effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good, they're inexpensive. The not-so-good, they sound less than mediocre. They filled the niche I needed for working out and not being concerned if I lose them. Not for audiophiles, obviously.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. This only worked for 2 months before the left earbud went out. It went out in the middle of my workout where it started making static noise. I waited a day then put it back in the dock but didn’t see it charging. I don’t recommend this at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box had charge. Which I needed since I forgot my AirPods.

    I would recommend this to a friend