Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
EBGAIRSPRTRBLK124
SKU:
6503903
$29.99

Customer reviews

Rating 4.3 out of 5 stars with 3236 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,236 reviews
  • Rated 1 out of 5 stars

    Crappie earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy these. I have had 2 pair fail because one side stops pairing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable. Sound is low.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit as comfortable as I would like. The sound is not as loud as my old Skullcandy either. Just a cheap earbud wiuld not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear bud issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud didn’t work, we tried to troubleshoot but still couldn’t

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Item not working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right EarPod is no longer working and it's less than a month I made my purchase

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlabaudio.com, and we will help you get a replacement pair. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Had to return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds. The left one did not work. Replaced with one like these but in black. This pair worked but the volume was not loud enough to hear over the treadmill noise. Returned and got a pair of Sony WF-500. The volume is louder than the JLab pair but could still be a bit louder. My treadmill is very noisy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    One bud stopped charging

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the buds stopped charging after it got through the case battery once (about 6 hours). Now that bud does not hold a charge longer than 30 min, and it has taken about 3 days to get it charged to that level. I would not recommend to anybody

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 2 out of 5 stars

    Bbl buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very good while in the gym but do not recommend going on a jog with these

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. jlabaudio-conv

  • Rated 2 out of 5 stars

    Not worth to buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected. Ear pains due to its smaller size. The sound is of okay quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud doesn't always work, and the charge does not last as long as it should!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 2 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t give that good sound compared to my other JLAB earbuds.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud.....................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side worked. Other does not work at all. Total waste of $!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    great for working out and price is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was greate for the price, but i prefere earbuds. can workout with no problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with the audio quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y horrible audio quality of you can afford something better don’t buy this

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Left earbud stops working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these about a month ago. Within a couple weeks the left ear bud stopped turning on. Tried all the hints online but to no avail. Had same problem with this brand previously, but had hoped it was a one off thing. I was wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needed for work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash… this was a waste of my money. They do not work well at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only worked twice I got the cheapest Bluetooth earphones so I guess I got what I paid for. I would return them if I could

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have very good sound. Low quality, not a big fan.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Poor sound quality and connection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is adjustable but never very good. Any time I try to make calls with these headphones-the people can barely hear me, it picks up outside noise better than my voice, and I sound distorted even without any outside noise. Additionally, if I turn my head slightly too far, sound cuts out in one, if not both, headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit and feel ok. For music they are not great.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv