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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,573 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy for price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit good. Battery lasts long enough. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ears. I cannot walk anywhere without them falling out. I cannot even sit still without them falling out. The battery life is not good. The only positive is the sound is adequate. I wished I return them during my return window.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great First Pair of Bluetooth Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of bluetooth earphones and it does not disappoint. Great quality for such a low-priced product. Controls are easy to follow. Just read the instruction manual. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Inexpensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and great sound. At least 8 hours of talk time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these headphones to use at the gym very ergonomic easy to connect to and stay in your ears while working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product just like it was described. I will love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent, low-price wireless headphones for work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've had a bad experience with the sport version of the JLab headphones, these ear buds have worked just fine for me and I use them for work daily. The audio quality isn't great but the batteries last for a least a day and I haven't run into any issues connecting them to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good sound and quality for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Their ok just not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. They can fall out the case if you are not extra carefull. I have small ears and makes it a bit difficult to keep inside with out having to fall out. Sound is good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Like the connectivity but soon as you start wal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slips out of your ears very easily so nosy start walking around not good for working out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    got caught lackin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thinking i was getting a steal on these things but in reality they are no better then some five dollar pair at biog lots. they get the job done and that is about it. so if your happy paying the price tag for the less then mediocre sound. be my guest. but my advice is to spend the extra if your are seriously serious about your music.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for cheap price. The sound is loud , no control buttons, not easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lor ot, however it doesn’t hold mich chatge. I havr to charge it frequently thats yhe only downfall. Otherwise it is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit just right for my ears and they are light

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great. Fit is great. Happy I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, perfect for work, and very discreet.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    unsatisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to keep in ears and was hard to understand for charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    is a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good product. good sound. last long between charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, super reliable i even wash them with my clothes and they still working perfectly, audio quality excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beginner Earbuds Maybe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 07/2020 & was excited for my first pair of earbuds. I purchased what seems to be the lower priced of this company’s earbuds. I will share the end result: I gave them away and purchased a different brand costing $100+ The Jlab main issues are: Its too sensitive to touch! You adjust the buds and each time they activate a change of some sort; it calls or pauses or changes song or volume. They should (hint hint) have so you can at least feel a click On the bud. The other main issue is they are NOT at all loud. The only time I would really recommend these is if you are in a room and don’t want people to hear the tv or your music. I would not suggest for kids under 8. In the end, they are good buds for home use; not workout not running not walking the dog, etc but yes to being at home Bluetooth to your tv when everyone’s asleep or working on the lap top; they are perfect for not too loud so if someone is trying to get your attention... The Jlab customerservice only has email only and no 800# (Disclaimer: I see there are other prices for this brand but the tapping of the bud every time i adjusted and the volume wasn’t loud was it for me.)

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you very much for the feedback. It is because of customers like you that we can continue to innovate and deliver accessible audio for all. We will take your recommendations back to our design team. -JLab Audio jlabaudio-conv

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