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Customer Ratings & Reviews

Model:
EBGOAIRRBLK82
SKU:
6396184
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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 5,573 reviews
  • Rated 4 out of 5 stars

    Greta fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smaller piece for ears, been hard to find one that feels right but these do well. They don’t fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but battery life is awful. After about an hour after taking them out they're dead again. Also, controls are complicated, 1 tap is volume bur 2 & 3 taps have different functions for each side.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please contact us at support@jlabaudio.com, and we'll help you out. jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bigger than I expected. They don't stay in my ears like they should either.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Good if you can keep them in your ears.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality but I have issues keeping them in my ears when doing normal activities they keep falling off and i have used all 3 different sizes on tje earbuds. Also when you put them back in their charging cases it will not disconnetc tje bluetooth on the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    Very heavy and not a good deaign.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good to use but can not fit in the ears because of its design and weight.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but they could be more noise cancelling and a little bit Louder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! I love JLab products and I do like this product. My only issue is that these are not made for small ears, which I have. Yes, they have different in-ear tip sizes, it doesn't change the fact that the body of the headphones is too big for my ears. Because of this, I do have issues with it falling out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like them. I like the comfort they are small don't fall out easily. The two things i don't like are the touch controls are weird and you can't change songs by tapping them like other wireless headphones and the charging case doesn't always turn them off when you put them in unless the case is charged when not charged it won't turn them off and they stay consistently on.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Reyna, you can track forward a song by pressing and holding the right bud for one second but you are correct the earbuds will automatically turn off when returned to the case. If the case does not have a charge, then it's not able to turn them off. You can charge the case or manually turn off each earbud by disconnecting them from Bluetooth (and they will auto shut off in 3 minutes). -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased these headphones because of the quality, clarity & price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Volume

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is really low. Not a comfortable fit either.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a new unit/model.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, easy to use. Fits and stays in place in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Nice sound quality, easy to use, comfortable in my ear, I like the volume control feature on the earbud itself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good sound quality. They stay charged for a couple of days. I've had them for over a year. Not damaged, study, and still working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for low price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, sound amazing. Super convenient charging case with charger attached and are small and come with different interchangeable earbuds sizes. Love this and would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lor ot, however it doesn’t hold mich chatge. I havr to charge it frequently thats yhe only downfall. Otherwise it is a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and that was her choice . She is very happy with it and claims it fits her need .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    solid ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have a lot more functions than i realized. you can stop play adjust volumes all by taping the earphones. its a little awkward, so times you try to adjust the earphones and you may pause the earphones. but the sound quality is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are alright. I had to return them because they kept disconnecting.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Not sure on battery condition. Haven't used alot but sat a week and battery dead.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Little guy with a lot of Sound!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small with a lot of sound, bass and clarity! Great bang for your buck and an awesome present for family members!

    I would recommend this to a friend