Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,573 reviews
Rated 5 out of 5 stars
Average earphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They're good earphones. The only problem with them is the touch sensitivity. It is too sensitive. Even when you're adjusting them into your ear, it clicks a button. It was a little annoying but if that's what you're looking for I recommend these.
No, I would not recommend this to a friend
Cons mentioned:
Fit, Volume
Rated 1 out of 5 stars
Avoid at all costs
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These suck! They won’t stay in my ear. I have tried 10 different cushions to get them to stay with no luck. The tapping to control volume never works. Bad purchase. I will be looking for some new ones.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
Rated 4 out of 5 stars
Good value wireless headphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value, but wish they had on off buttons on them.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good for the price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds seem to be good quality and sound. Easy to figure out the meaning of the different lights based on the amount of charge. Only complaint is how short the charging cord is on the case, but it'slight enough to dangle from a charging brick plugged into a wall outlet.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Cons mentioned:
Fit, Volume
Rated 1 out of 5 stars
would not charge, sound level was too low
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these on sale and based on other reviews. I found they were not loud enough when mowing the lawn, would not stay in my ears, and the usb charger would not work.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hey jdubb So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.
Kind Regards
#TeamJLab Customer Support
Rated 4 out of 5 stars
Very Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my son and so far so good. Fits well with the smallest ear tips.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Light and discreet
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great super light earplugs, super comfortable and very easy to set up. The only downside for me is the bass, these are not very good and I understand, they are so practical that the deeper sounds were sacrificed a little.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Earbuds!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought these for my son with gift money from his grandmother and he loves them! He uses them with all of his mobile devices and continually brags about them to anyone that will listen! Absolutely awesome product!
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Pop. Out. Of ears
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not hard to use but keep popping out of my ears. Volume okay...
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Bought for 12 year old grandson
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my grandson's birthday. He said one has never worked. Needing to exchange, with the covid-19, haven't had a chance.
I think this would be wonderful if we can get a working pair.
They looked very cool. Not sure how to rate anything until I get this taken care of.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hey traci, . When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of. We want to help you #FINDYOURGO JLab Audio
Rated 5 out of 5 stars
Awesome product.
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, 6 months later still works perfectly. It connects automatically, I use it with my phone at the gym, I sweat a lot and they've never slipped out. I use it with my laptop (online classes) and the sound and mic work great too.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
For the price this is really good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tbh the voice is good and its not muffled so decent, and charging lasts decent as well
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Good sound
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound but callers complain that they can’t hear me.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good. Easy to use fast .quick shipping and handling
I would recommend this to a friend
Cons mentioned:
Connection
Rated 2 out of 5 stars
Only one worked!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sorry but I did not think must of the JLab Audio wireless Earbuds. I never could get the left earbud to come on. Even after trying for what seems like all day. I even took them back to the store for help and was told to fill out a ticket for repair.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
Rated 4 out of 5 stars
Headphones
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good audio quality, comfortable to wear for a long time. nice color and design.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Ok
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work well. They are not too comfortable if you wear for long period of time.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
Ready for destruction!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The earbuds stopped working on the 16th day after the purchase. One day after Best Buy's new return policy date.
I contacted the manufacturer. They want me to destroy earbuds and a charger, send them a picture as proof of destruction, and after that, I will receive some sort of voucher. This is NOT a joke. I am looking for the hammer and a safe place to destroy the earbuds and the charger. Good buy my earbuds, you served me well for two weeks. Stay tuned...
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab
Cons mentioned:
Fit
Rated 4 out of 5 stars
Decent sound for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my daughter who wanted to try wireless buds but she didn't think they would stay in her ear, so I claimed them. I love them! No problems with them staying in my ear. The sound isn't crystal clear but its good enough, especially for the price. I like!!
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Very nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice great to use love no wires to mess with
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue