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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 104 reviews
  • Rated 5 out of 5 stars

    They work well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a few weeks now, and I couldn’t be happier with the purchase. The sound quality is outstanding—clear highs, rich mids, and deep bass that doesn’t overpower the rest of the music. Whether I’m listening to podcasts, watching movies, or enjoying my favorite playlists, everything comes through crisp and balanced. The comfort is another huge plus. The ear cushions are soft and breathable, so I can wear them for hours without any discomfort. The headband fits securely but not too tight, making them great for both at-home use and when I’m on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have got to be the most comfortable, ergonomic headphones I've ever used. The sound great for the price point - I've used a set of phones for 4, 5 and 6x the price that didn't sound anywhere near as good! Battery life has already exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on-ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am personally a big fan of JLab and their wide variety of earbuds and headphones. I own a lot of their product lines and have been following them for years. I will say that the only complaint I have about these is that they aren't very comfortable after a certain time, but that's mainly because my ears can be sensitive. If you don't mind the pressure that on-ears can incur then these are quite nice at a mere $50. Noise cancelling and great sound and great battery life all add up to something that is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds, fits comfortably and connecting to my phone was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for libraries bad for moving around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, has some annoying beeping and announcements, ANC works, but it’s not extremely amazing. Not comfortable for long periods, if moving much or doing anything physical they will fall off as they have no rim, they just squeeze your head all the wrong amounts Would seriously consider other options before buying again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are easy to set up off the bat. they are comfortable to wear and sounds good. love that it comes in different colors and is great headphones for the cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Nice I expensive headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is nice for the price, the ear pieces are comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for kids and parents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are multiple settings for being able to wear on both ears and still hear what is going on around you. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a comfortable and well made item. It’s cute, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JLab - Go LUX ANC Good Product, Pick it up today !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product hold a good charge but the menu options are very few. I would recommend it, Its a good product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Sturdy and easy to use. Does what it is advertised to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than Good Enough tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 if they would've let me Bought during Black Friday for $30+tax + Free 3-month Digital Subscriptions for both Apple Music AND Youtube Premium. Been using it for the past two weeks. Connection is solid. Can connect to 2 devices at a time and it'll switch to whatever is active. Will say it's a little tight so the ears gets tired after a while. I'm no sound expert so I can't tell about bass quality and all that stuff. ANC is ok but I don't use it outside. So overall, for my use-case it's good enough tm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones ✅

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, on MY HEAD and over MY EARS for a couple of hours , the headphones tend to hurt MY EARS. Now maybe ME needing to adjust the headphones fit. Also I would have preferred headphones with ear enclosures or cuffs, so that the headphones rested on MY HEAD INSTEAD OF MY EARS. But these were a Christmas gift and often the givers aren’t the ones going to be using them 1/3/2026

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are better than expected I will probably buy another pair for my multiple TVs from Best buy I love the way they cancel out background noise and great reception hopefully they will last like my old JLab neon headphones that I still have from years ago you don't have to spend a lot of money for good sounding headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how good these headphones turned out for my 9 year for homeschooling. They are actualy very loud too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone for the masses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy setup, only one button. Needs to light up when connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal for a lower tier set of headphones we use for the grandkids in the back of the tesla

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Sound when I need it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a life saver. I keep my travel bag to have quality sound when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value awesome performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Bluetooth noise canceling headphones are awesome. As a truck driver who needs quality in a hands free device at a reasonable price, total perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so good and the noise cancellation is great, considering the price.

    I would recommend this to a friend
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