Customer Ratings & Reviews

affordable and gets the job done. Cords tangle but good product

Best option at this price point. Works well easy to use

I had previously purchased the JLab with the cushioned headband. I needed a replacement and I picked up the wrong pair. I prefer Model HBGOWORKRBLK4/ Sku 6460025

I listen to pandora on these headphones im very impressed

Honestly thought every headset came standard with a mute button, sadly NO. If you need these for work do not buy, they have no noise cancellation nor a mute button. If you just want these for listening to music or the occasional chat, then these have GREAT sound…

I purchased this item for my home office and so far it's performed very well.

Reasonably priced and excellent quality! I use these for my job and I'm very pleased with my purchase!

Good quality and comfortable fit? Would buy them again

Great head set would buy it gain easy to use and operate

This headset works perfectly for my work from home job.

I use this headset between my two jobs and it works wonders!

Summary: When I review a product I usually try to determine if a product is a good value for the money. Premium products may be a bit different, but in this case I can unequivocally say that these are a good value. I thoroughly enjoyed using this product. Details: - Packaging was good. There was one Type A to Type C cable provided. It is cyan blue in color, matching the color of the box, which you may or may not like, but it is fine for me. There is a brief pamphlet/Users Manual. It is more of a Quick Start Guide, but that is really all you need for a simple product such as this. It is also easily downloaded in case you want a digital copy. - Setup could not have been more simple. I was able to connect via multipoint to two different devices quickly. Multipoint is one of the reasons I rate this as a good value. - Performance is very good. Sound quality on calls is excellent. Music audio quaility is acceptable but if I am rating for value, it is good for an inexpensive device like this. I would not use these for serious music listening (or should these be expected to), but for the ease, convenience and price, it is a darn good value. Battery life seemed to match the 50 hours rating....I was able to use these for about a business week (not continuously) without recharging and I think that is good. The controls were fairly standard but good, intuitive and they worked well with both calls and music control. - Comfort was really good. They only have a metallic wire fitting over your head, where more expensive products have something more elaborate. But this meant a very light feeling headset which is perfect for long listening. I have a more expensive device but that comes at a weight disadvantage. I have a fairly big head, and they never felt tight. - There are some tradeoffs with such an inexpensive device like this, There is no mute button on the unit (and certainly no corresponding light the shows you are on mute) like there is on JLAB's incrementally more expensive product. The sound is not very loud compared to my other device. Also, there is no removable ear cup as there is on JLAB's product that costs twice as much. If these things are important to you, I recommend spending the additonal $10 or $40 for those products. These tradeoffs however do not outweigh my 5 star value proposition. Bottom line: a great device for the money and I recommend this especially since it is lightweight, had multipoint capability, and good call sounds. But perhaps spend an addtional $10 and deal with the additional weight (~70g) to get the next unit up in JLAB's product line for a bit better build quality, louder sound and the important mute button/indicator.

I love JLAB products, especially the JLAB minis, but this headset was horrible. There was an uncomfortably noticeable delay between what I said being registered. For example, my mouth would be done talking before the audio would be sent through, which made it uncomfortable for people I was video calling. An Xbox 360 included microphone would be better.

Excellent computer headphones and extremely comfortable. Connecting to computer via Bluetooth couldn’t get any easier.

Stopped working in few months. I initially liked this product, but turns out it just stopped working. The quality is ok, not sturdy enough. But the worst part is now its partially working. I have made sure to keep the headphones safe from damage. But still it stopped working. Cannot recommend this to anyone.

One month later and the microphone is going out. I use this for work and had to purchase a new one else where.

I got the lilac ones but unfortunately they’re too small and the mic doesnt reach far enough

It’s ok. Didn’t really work for what i needed it to. Bad connection.

I work remotely and spend several hours a day on my phone or on video conference calls. I like using a headset so I can keep my hands free to type. I found this JLab headset and decided to try it. I ended up not using this one, but instead swapped for the next step up, the GO Work Wireless Office Headset. Here’s why… This GO Work Pop Wireless Headset is light and fairly comfortable. The earpiece padding is good and the headset easily accommodates my large head. The boom mic is in just the right position. I like that it can connect simultaneously to two different Bluetooth sources. I paired it with my phone and computer. When the phone is not in use, it connects to the computer for use with video conferences like Zoom or GoTo. When a call comes in or is placed on my phone, it automatically switches to it. This is a great feature and makes this headset easy to use in my home office environment. I have a few minor complaints about this headset. The biggest is that it lacks a mute button. I know I can use the mute feature of my conference call software or phone, but having an easy to locate and activate mute function is really important to me. Another thing is that the earpieces are a bit small and the padding is not very thick, so I get a lot more ambient noise than I’d like. When I tried the next model up, the “Office” version, it solved both complaints with a mute button and larger, more thickly padded earpieces. I will say that other than the ambient sound intrusion of the Pop headset, both sound equally good. My advice is to skip this one and spent the extra few dollars on the Office model.

This is a basic no frills headset. The two on the ear pads are comfortable even after I was on a multi hour Zoom call. The sound has two settings, one for music and on for what I believe is voice but I can not understand what the device is announcing when I change modes from music. I do not detect any difference between the two. Music and voices are clear and full sounding. People on the Zoom calls said my voice seemed natural and sounded clear. If however I put my hands behind my head, as in stretching, my voice became garbled. A nice feature is to allow two Bluetooth connection at the same time. I run it as a PC connection for Zoom calls or music and my phone for incoming calls. An incoming phone call will alert in the headset and the call can be answered right on the headset. I also used the headset to summon my device assistant. Battery life is good and charging via the provided USB-A to USB-C cable is fine although no charging brick is supplied. What I do not like about the headset is that the headband is bare metal. Also hard to believe is that is no MUTE anywhere on the headset. This is a huge problem when sharing a screen or screens in Zoom and have to MUTE quickly. It can take some time to get to the ZOOM page to MUTE. This is a major oversight. It should also be noted that the boom mic can be rotated so as to be on the left or right. If you have it on the left the boom covers some of the control buttons. What makes this headset claim the extra star is that it can have two simultaneous Bluetooth connections, otherwise it would be just another basic headset.