Customer Ratings & Reviews

I love JLAB products, especially the JLAB minis, but this headset was horrible. There was an uncomfortably noticeable delay between what I said being registered. For example, my mouth would be done talking before the audio would be sent through, which made it uncomfortable for people I was video calling. An Xbox 360 included microphone would be better.

Stopped working in few months. I initially liked this product, but turns out it just stopped working. The quality is ok, not sturdy enough. But the worst part is now its partially working. I have made sure to keep the headphones safe from damage. But still it stopped working. Cannot recommend this to anyone.

I got the lilac ones but unfortunately they’re too small and the mic doesnt reach far enough

One month later and the microphone is going out. I use this for work and had to purchase a new one else where.

It’s ok. Didn’t really work for what i needed it to. Bad connection.

These on the ear headphones sound too good to only use for work. I wear in the ear hearing aids in both ears, so I was pleased to find that these headphones work well with them. These JLab headphones fit comfortably with or without my hearing aids inserted. However, the midrange and treble frequencies sound better with aids in but bass sounds much better with aids out - that seems too be a limitation of my hearing aids. Thankfully, I can turn up the volume high enough that music sounds good without those hearing aids inserted. The foam ear pads and metal headband keep these headphones light and comfortable for long hours of use. Getting the headphones connected to Bluetooth source couldn't be easier - just follow the directions. I have not used the attached microphone which can be easily rotated out of the way. These headphones come come with a charging cable (USB to USB-C). For you larger headed folks, these phones can easily expand to fit. Overall, I am quite pleased with these headphones - they are even attractive to look at.

Honestly thought every headset came standard with a mute button, sadly NO. If you need these for work do not buy, they have no noise cancellation nor a mute button. If you just want these for listening to music or the occasional chat, then these have GREAT sound…

Poor audio quality, clients can't hear you when you speak or it sounds like you are talking in a tunnel or underwater. C Very disappointing since I own other JLABS product.

Overall gets the job done. Hurts ears after long wear time.

This is a great basic headset for someone who isn't on the phone for eight hour long shifts. If you want something reliable that won't break the bank for quick calls then you can't go wrong. This is fairly comfortable and the material on the ear pieces was a lot higher quality than I expected. I don't love the metal bar for the headband portion but it gets the job done. Sound quality is decent and the volume is as well. It doesn't do a ton to block out background noise but voices are clear so if you don't need noise cancelling this would be a good option. The most impressive thing about this headset is the battery life. Easily lasts a week if not longer with moderate use. This charges quickly too if you do forget to charge it. This was easy to setup and connect like most things from this brand. I didn't test with music or anything but with how calls sound I think you could easily use this for both as I listened to prerecorded meetings with music in the background and had no complaints.

Bluetooth Multipoint: Hassle-Free Connectivity to My Devices Ever since I started using the JLab Pop Work On-Ear Wireless Headset, connecting to my PC for meetings has been a breeze. Thanks to the Bluetooth Multipoint technology, I effortlessly transition between my mobile and PC without meddling with any settings. Lab Quality Sound: Exceptional Audio Clarity during Meetings. The Lab Quality Sound feature is genuinely outstanding. With the Voice EQ mode, my meetings are crystal clear as it accentuates voices by emphasizing mid and high frequencies. And when I occasionally take a break to listen to music, the Music mode ensures a rich sound experience. Clear Calls: Using this headset has drastically improved the clarity of my voice during meetings. The rotating boom mic combined with the noise-canceling MEMS microphone ensures I'm heard clearly, without the disturbances of ambient noises. All-week Playtime and Comfort: The headset is perfect for long meetings. With over 50 hours of playtime on a single charge, the headset is incredible. Not having to charge the headset multiple times during the week is such a relief. Additionally, the Cloud Foam earcups are incredibly comfortable. Even after back-to-back meetings, my ears do not feel fatigued. Total Control: The multi-functional buttons on the headset are exceptionally intuitive. I have complete control, from adjusting volume to switching between Work or Music mode, making the user experience seamless. Design and Build: Modern, Sleek, and Functional The on-ear design combined with an adjustable headband ensures a snug fit, and I genuinely appreciate the foldable design for when I am on the move. The black color adds a touch of sophistication to my work setup. Efficient Charging: A mere 2.5 hours to charge fully. It comes with a charging cable.

They are not meant for work. Do not buy. Horrible quality.

I tried these due to the price, but they are just junk. You can’t hear well, and neither can those who are listening. Flimsy, and I had to be very careful with them before I threw them away.

This is another solid option from JLab for a productivity style headset. With a 50+ hour battery life you'll get more than enough for a week of work between charges and it should almost always be ready to go. The headset connects through bluetooth but also comes with a USB-C charging cable and a 3.5mm cable in case you need to adapt and be wired. The range of the headset is pretty good for those moments where you need to step away from your workstation but continue to listen. Sound quality is quite good, but don't expect premium tier quality if you listen to music or anything with this headset. The microphone picks up just the voice and does a decent job of filtering out background noise. On that note, the headset itself is quite good at cancelling out noise around you to focus on that PowerPoint your coworker is sharing with you as well. All around, this is definitely a headset I would recommend for work use whether you are in a busy cubicle filled office or working from home. Great value on the price as well.

Would not reliably connect to the Bluetooth in my work PC.

Do not recommend .. very bad microphone quality not worth

These make great headphones for video conference calls and making calls from your PC. They have a real nice professional look to them, they are inexpensive, sound great and fit pretty well. I don't wear them constantly all day, only as needed during calls, so I can't comment if they feel great for all day use. Blue tooth connection was great and had zero issues. Had no complaint's about my speech or background noise. Music wasn't great but I didn't expect to have anything exceptional on that end of it. The battery lasts all day. It charges with USB-C cable which is fantastic. Has a great high end look to it. Speech is very clear and crisp.

Bought these to use fir Teams calls at work. Have worked well, battery has been good. They come in different sizes, so beware before you order. Thankfully mine fit, but only at the smallest setting.

Unsure how this has any negative reviews. I work from home with two babies and three dogs who are not exactly quiet all day, no one can ever hear any of them in the background when I have this bad boy on. It’s comfortable and such a cute color (teal). People seem to hear me too, no one ever says they can’t. Never had a wireless headset before, and I am extremely impressed. If I were the boss, I would purchase a pair of these for everyone. Two thumbs up

With the sea change into zoom/teams/etc, we have all had to learn what works for us. I find that I prefer not to have things on my ears, but sometimes my environment isn’t conducive to that. Also as someone who is neurodivergent, I can tell you that lag from a headset is a terrible experience for me. I appreciate that this headset can be wired or wireless. The Bluetooth connected up easily enough, but the lag makes it almost unusable for calls, as I often find myself accidentally interrupting or talking over others. This won’t cut it for long term use. Wired is a different story however, and it does help to have a full headset for louder environments. The ear pads and construction of this headset are on the budget side, although the ear pads themselves are not uncomfortable. I personally don't care for the 90s Walkman exposed metal vibe, but it might work for others well enough. I find after testing these I would prefer to use a speakerphone or a nicer/less laggy pair of wireless ones, rather than have myself tethered by thin and somewhat short headphone cables.