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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 127 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Not worth what you pay

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying out the Jlab Go Work Pop wireless on-ear headset. Overall I have mixed impressions. I have other JLab headsets that I have used a lot, and these don’t stand up to the others. First, I’ll talk about the features. The headphones have a metal strap connecting the 2 ear pieces. A microphone is mounted on the right ear piece. In addition to the microphone, the right ear piece also has 3 buttons, the power on/off button and volume up and down buttons. There is also a USB-C charging port and an LED status indicator. The ear pieces turn left and right but up and down can only be done by adjusting the headstrap. The buttons can be used in combination with each other, or pressed multiple times, or held for periods of time. This give you the ability to increase/decrease volume, track forward, track backward, power on/off, play/pause/answer/hangup calls, reject calls, activate Siri or “Ok Google”, pair the Bluetooth and switch the EQ between Voice and Music. You will want to keep the manual handy for a while so you can remember how to do each of the functions. Unfortunately, these headphones have a number of issues. The first issue is the covering on the earpieces. While I would expect them to be soft foam, the foam is rather stiff and uncomfortable. The steel headband is nice and lightweight, but also not very comfortable on the head. The microphone rotates over 180 degrees so it can be on the right side or left. When used on the left, the stereo sound is backwards. It’s not a huge issue, but something to take into consideration. Another issue is the lack of a mute option on the microphone. My final issue is the sound quality. People commented that the microphone gave kind of a mechanical effect to my voice. This is likely due to the noise cancelling on the microphone. The sound itself, isn’t very good, even for an inexpensive set of headphones like these. The sound is very muddy. There is very little treble and the bass isn’t clear. As much as I like some of my other JLab headphones, I can’t recommend these. They have too many drawbacks that a headphone for just $10 more doesn’t have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to use and holds a charge for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful entry level headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a headset with a microphone to see if I could fix an issue where people couldn't hear me in online meetings. These were a great solution to the problem. Bluetooth at corded prices. The only drawback is they only allow one connection at a time. I am looking at an earbud version from the same manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these, but since my head is on the small side I need to find a way for these to fit better. Other than that, they are very efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a double ear headset. The sound was great but the mic didn't work with teams. Overall had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Very comfy……….,,,..,………………………,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Easy to connect to my phone

    I would recommend this to a friend
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