Customers love the GO Work Wireless & Wired On-Ear Headset for its excellent sound quality, comfortable design suitable for all-day wear, and long-lasting battery life. The headset also receives praise for its reliable connectivity and lightweight feel. While the vast majority of users are satisfied, a few customers reported minor issues with device compatibility and the overall size of the headset.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,036 reviews
Pros mentioned:
Comfort, Connectivity, Sound quality
Rated 4 out of 5 stars
Great work headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to go wireless due to my work headset always getting tangled. I was skeptical due to the price buy i do have some jlab ear buds that I love. I am very happy with this headset , supe comfortably, the distance i can travel from my desk surprised me, and super clear. I recommend these
I would recommend this to a friend
Pros mentioned:
Battery life, Connectivity
Rated 5 out of 5 stars
THE BEST AFFORDABLE PC HEADSET FOR WORK
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve bought about 3 different headsets for PC (work) and these turned out to be the best even though they are the cheapest.
If you want for work these are the best option with the best PC connectivity hands down. The other ones might be better for PS5 and Xbox but terrible connection issues with PC for work.
I strongly believe the usb connection adapter has a big part to play which the others did not have.
I like the nice foamy ear pads and nice battery life. I work 8-10 hours without any plug in to charge.
Just wish a plastic stand would have been provided to place them.
I would recommend this to a friend
Pros mentioned:
Battery life, Connectivity
Rated 2 out of 5 stars
Reliable connection, uncomfortable for long use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like these, but they fell short in the most important areas: comfort and sound.
These are marketed as over-ear headphones, but the cups are too small and sit on top of the ears instead of around them. The padding feels soft and squishy, but that doesn’t prevent soreness after less than an hour. If you’re sensitive to pressure on your ears like I am, this will be a dealbreaker.
Sound quality is just “okay.” Voices are clear enough for calls, but music lacks depth — very flat, with weak bass. I expected more for the price, even in a work headset.
There are some nice features too. Battery life is reliable, and Bluetooth connection is stable. I liked being able to connect two devices at once — if I played something on one, the other would pause automatically. The red light on the mic when muted was also a helpful touch.
If you only need a budget headset for calls, these will get the job done. But if you care about comfort or music listening, I’d recommend looking elsewhere.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
**Great Everyday Headset That Just Works**
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The JLab GO Work headset is super easy to use and sounds great for both music and calls. Love that you can switch between wireless and wired anytime. It’s comfy enough to wear all day, and the battery lasts forever. Overall, a solid, affordable headset that just gets the job done.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Pretty good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Long battery life and comfortable and great sound quality
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Thank Y’all So Much!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love them but the mute doesn’t always work :( They are very comfortable!
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Best life changing work from home purchase so far.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wireless Bluetooth headset, I work from home and when I paired this with a Bluetooth adapter for my pc I became unchained to my desk for 8 hours a day, I can roam freely. Charge it every night after my shift because if it says battery medium the customers complain about not being able to hear me. I AM HAPPY, BE SURE TO GET A BLUETOOTH ADAPTER FOR YOUR PC IF IT IS NOT ALREADY BLUETOOTH CAPAPBLE.MOST WORK COMPUTERS ARE NOT. 10 STARS. Best part is the mic lights up when you hit the manual mute button.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
JLab - GO Work Wireless Office Headset - Black
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The JLab wireless headset purchased from BestBuy are the perfect starter in the business. Very well build, and sound proof, comfortable and light makes your day to day calls easy peasy.
I would recommend this to a friend
Rated 5 out of 5 stars
Satisfied customer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use. Blue blinking light let's you know the headset is in. The mute button is important to me. There are 2 ways to mute the headset. You can press the middle of the headset and the mic will be red or adjust the mic in the upright postion until you hear a click to mute headset.....GREAT BUY!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Great for Work
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use these everyday for work and they are great. For the price and the quality I’ma happy customer. Battery life will legit last an entire work week. My only complaint is it randomly disconnects if you have multiple devices in the area that have it saved as a Bluetooth device
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best headset yet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, less noice, clear hearing and no static, crystal clear, love the mute button, just have to remember to unmute when you start back speaking, lol
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Get these not those!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this headset. It’s total noise cancelling. I tested it by having a coworker sing while talking to a friend, she didn’t hear her at all! Sound is super clear as well. I’ve already recommended to many friends
I would recommend this to a friend
Rated 3 out of 5 stars
Great features but microphone is too basic
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design, great features, great headset but the microphone is too basic for my job. I'm an interpreter and my voice should be clean. I could reccomend these for other purposes, not for working.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Play and Go
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the fact that I can connect to my phone and laptop at the same time. Still learning how to use them to my best advantage, but as it stands right now, "They are awesome!".
I would recommend this to a friend
Brand response from JLab Audio Team
Posted .
Thank you so much for your feedback. We love hearing from our customers and we'll definitely pass your experience along to our Product team.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Happy purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my purchase. The sound is super clean clear and the quality of the headphones are in par with the most expensive ones outside. I would purchase this again given the choice.
I would recommend this to a friend
Rated 4 out of 5 stars
Best headset for remote work
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I was looking for a long time.
This my second one as part of the headphones plastic sides was broken. Excellent voice and clarity plus noise reduction
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Work tool
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to add to my work gadgets. Sound is clear and it blocks unwanted noice. Even my little helper loves it. See pic!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best quality for price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first purchased this headset I was skeptical, but the quality of the sounded had me speechless, I will always reckoned this to family or friends
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Cheap and works perfect
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
none expensive item and it works perfectly. To tell you the truth i had a more expensive one before and didn’t sound as clear
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 2 out of 5 stars
Great but not durable. Breaks easily.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoyed these headphones. They are comfortable and easy to install. However, its been 2 months and they are broken from both sides. I will need to crazy glue them to stay on. Its just been used for work purposes which its normal use and they are broken and past my return period. Did not get the extended warranty. Disclaimer ive been told i have an abnormally big head.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!