Customer Ratings & Reviews

Headphones work great. Connects easily to iPhone and Surface tablet. Battery charge lasts long. No complaints from people on conference calls that can't hear me thru the mic. Maybe the only downside is that the earpads feel a little cheap and probably won't last 6 months with daily use.

This is exactly what I needed as I spend more and more time on virtual calls. It is comfortable. It is easy to charge, and it helps to send my voice out clear and energetic.

Glad I made this purchase. So far the Bluetooth ranges are good. Comfy to the ears. When I am on the office calls, the mute light is on but is still not muted on occasions. I need to check why that is the case. The sound quality is clear.

Long battery life, comfortable, good sound quality.

Very good headline home that has 3 options to connect like Bluetooth, wired and USB port. The microphone is very reliable and comfortable to wear for long duration.

Soft earpieces, excellent sound quality, I use them for gaming, and these are better than any wired headphones I have tried. Bluetooth work seamlessly. Mic is on the right hand side, which took a second to figure out, but has very good quality, according to fellow players.

This is a great headset that’s comfortable to wear, effectively blocks out background noise, and offers excellent quality for the price.

Great quality sound, plug and play which makes it easier! Totally worth it. I work 10 hours a day and I only charge it once a week

Only used once but they worked well. Sound was good, multiple connection options, comfortable

Excellent sound quality and easy to pair with other devices. The only thing I do not like about the product is the mouthpiece that rotates. Very easy to damage! Perhaps they will make that part more sturdy in future versions.

The sound quality and clarity is good, and I like the fact that it functions as a phone headset as well as headphones for music. However, even a month after bringing this to JLab's attention, pics showing the 'included' cable have been removed, but the Features still states that it can be used wired or wireless plug-in directly with the included USB-C to 3.5mm cable. No such cable is provided as the only wired option is a USB c to USB c cable. I had hoped the 3.5 mm cable would allow me to use these when flying, as most entertainment systems only have the 3.5 mm cable option. I reached out to JLab, who just gave the excuse that the 2nd generation headset does not use the 3.5 mm cable. However, the model number on the packaging matches the Best Buy model number which they say is a 1st generation set. There is no mention of a different generation on the box. Had this not been falsely advertised with nothing but excuses from JLabs, I would have given a higher rating...

These have great sound quality and range. With Bluetooth 5 they get 800 ft range.Plus love having the red light on the boom so that I know it is on MUTE. Connects easily to 2 devices - I have mine connected to computer and phone and it will switch back and forth between them, Plus great battery life - Used for 40 hours and still going.

These are nice, light and comfy. They seems to pick up and put through sound nicely. For the $, I am not sure they can be beat.

Great for the money. Good sound, light weight hold a charge all day.

Best noise canceling headphones Super comfortable Decent price I was in training class and my grandson was yelling and crying in thr background and my teacher could not hear anything. She keot teaching. These geadphones really work.

I purchased this headset for my home office as I'm on a lot of conference calls and have to move around some times, so a wired headset wasn't going to work. The reason for the 3 star review is due to the first faulty set I got. It would pair fine with the Bluetooth on my laptop but would cut out and could not recover when this happened. Out of 10 calls, it cut out on 7 of them and the other person's voice would become choppy and impossible to understand. Once it got into this mode, it could never recover and even if you were right beside the computer (distance not being an issue), the choppiness would not go away. I had to take this set back to BestBuy who swapped them out immediately and the 2nd set is performing as advertised. I've used it for a few calls and so far so good. The distance you can go on this headset before it starts getting choppy will depend on how many walls and corners are between the headset and the computer with the Bluetooth signal. I have a fairly open area with just a few walls and I'm able to get pretty far - about 60' with one corner. They're fairly comfortable to wear for my conference calls which are between 30 - 60 minutes normally. I wouldn't say they're OK to wear continuously for many hours at a time as they do fit snuggly over the ears. I also wear glasses and they begin to hurt behind the ears a bit after multiple hours, and I don't have a wide head so it's not stretching the headset bands at all. These do not have noise cancellation so they rely on the foam pads and a snug fit to keep the external noise down. I do like the lighted mute indicator on the speaker mic as this is easy to see and you know when you're muted or not. If your camera is on as well, the other participants will see that you're muted too. I haven't gotten a chance to fully test the battery longevity yet as I bought these right before the holidays and didn't have to go on a lot of calls. Overall if it wasn't for the first pair that had so many connectivity issues, I would rate it at a 4 or potentially 5 stars. The long term comfort (if you're wearing glasses) may be a concern as they do fit snug.

Perfect headphones for work from home! The noise cancellation allows you to spuds very clear to callers without any background interference. The headset if comfortable and can easily be used wired or wireless by Bluetooth. The mute button is easily accessible and the red light allows you know verify mute. The mic also restates so it can be used left or right sided. I would definitely purchase these again.

These are super easy to connect, sound is clear, the mic is easy to mute and unmute. Volume buttons are easy to use as well. I like that when I’m wearing them around my neck, the ear pieces can lay flat. Which means they are really in my way.

I've had this headset for a couple of weeks now. I'm giving it 3/5 stars because it's not perfect and has some performance issues, but I think I'll keep it anyway. The good: No dongle to play with. Pairs neatly via Bluetooth and has amazing battery life (20+ hours) compared to my Logitech H800 (3 hours). The 'erk': Has some weird identification problems with whether Zoom and Chrome and Discord think it's in Stereo or Hands Free mode. If you're in the wrong mode, it sounds like you're underwater. Also, the microphone pickup is very quiet - people are telling me they're having trouble hearing me. So there's some fiddly juggling I have to do of settings every time I use it. Also, the fit over your ears is very snug, so you won't be able to hear much outside of the headset, and when you have half of it off your ear, you don't hear as much. Not bad though - I wish I could put 'maybe' instead of 'yes'/'no'.

Id give it 5 but as I am not having the best experience with a stable connection between headset and laptop and I cant be sure if its a Windows thing or a headset thing, i have to keep at least one star. When it does connect, very clear and performs as it should. The ear cushions are very comfortable. Cant wear it for a whole shuft but thats because my heads a little bigger than most. Lol