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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,386 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very easy to use and pair effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a nice sound for the price and a good fit with 3 ear molds for preference

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound and great ease of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound. Works well when exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I bought this headphones is because they were on sale and I needed a pair for my job site, but they have become my everyday use on and off work simply because the quality of them are amazing, they even have more features than the AirPods lol, great sound , comfortable, affordable what else can I say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Usability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work great, but they fall out to easy, which is very irritating, especially when driving. I even tried different bud adapters, which did help, but they still fall out to easy for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Showtime,
      We are very sorry to hear of the troubles that you have run into with your jbuds air executive headphones. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a model that will better fit your lifestyle.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift idea!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my teenage son since I see him fumble with the cords when he’s listening to music as he works out so I thought this would help...can’t wait for him to unwrap them for Christmas...I’m sure he will love them as he tends to borrow my Jlab headphones all the time. Now he will have his own pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, chsrge lasts, convuent and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for headphones, good sound and great for listening to podcast and music.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones for the price. not for people with big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio port on my iPod quit working so I was in the market for a new audio player, didn't want to use my phone, when I was informed by a BB associate that said iPod was indeed Bluetooth compatible. I purchased these and they work great. I use them while running and they stay on my ears and are very comfortable. Sound is very good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good earbud but I had difficult to put on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly good quality, comfortable. They are pretty easy to operate. Controls are intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't beat these wireless ear buds. Very elegant case that is the perfect size. Ear buds fit nice and the sound is excellent. My favorite part of these ear buds is the sound quality and clarity when making phone calls. My wife says I sound normal when talking to me via the ear buds. For the price, you will not find better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with this purchase. I watched a lot of reviews between these and the Apple earbuds and I’m happy I made this choice. I use them every day and have no complaints. They connect via Bluetooth super easy and fast. I use them for cell phone calls and everyone says they hear me clearly. Great buy for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound and for a good price...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are good a little big but good but for some reason it souds weird when im on call in on any thing that is the the bult in call system in your phone and on minecraft there is a 1 sec delay so cant really be use for gameing but for every thing else its good at

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good Sound for inexpensive ear buds...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these are really good, but after a while they started hurting my ears,..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, comfortable and great sound quality. Definitely worth what we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 1 out of 5 stars

    Great Earbuds Except...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. I love the ease of use and the battery life is stellar. The charging box is solid and easy to use. I had an issue where the left earbud wouldn't pair but that was easily fixable and listed in the instructions. Now, the reason I am giving these a bad rating. They skip tracks and the volume automatically goes up. I typically only wear the right ear bud and it fits perfectly. It seems as though its being touched when it is not. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad Experience for 2nd time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return that one too .... keeps disconnecting from my cellphone and from each other through the call and sometimes during music. the battery life was great i haven't charge it for the couple of days i had it before i returned it.

    I would recommend this to a friend