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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,386 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product. My ears are smaller so I had a little problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound every time I use them. I'm impressed with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but very bad quality staying ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but very, very bad eartips quality not staying in your ears. I have tried all sizes and the cloud foam eartips not good. Poor made eartips. Maybe around the ear arm or something.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      You can replace the ear tips with any 3.5mm ones that better suit you. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes have to reset to pair the left and right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    stay away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off i use to buy Jlab buds back in the day but the issue is one side always had lower sound so after an few years i buy these, These sound so good but seem to have an issue the volume automatically lowers on the left side and in order to fix it i had to turn them on and off, I have the galaxy s10 plus and iphone xs max and they do the same theing, I called Jlab and the guy who picked up the phone was rude as hell stay away from anything jlab these are trash while jlab it self is trash

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey peter82
      Sorry to hear of a repeat issue. We have not had any reported issues with the volume lowering itself on this unit until now. We all do apologize for the experience over the phone. We most certainly want you to be happy with your purchase. When you get a moment, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t and let whomever answers know that you are calling in regard to a review that you had left. Again, our apologies.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these very much. First ones I have ever owned with my iPhone. Helpful when I am busy and want to listen to radio while I work. Rarely use both buds. Usually just in right ear. Can move pretty far from phone and still get good reception. Very clear quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice and in noticeable in ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality, very clear, and comfortable fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a hard time answering the phone But has good sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Kids love the the battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a value for the money and have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear piece

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough with great fit and audio quality.....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These quality ear buds give good sound. I use them all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work ok. Seem to have issues where they try to work as individual devices vs a set and resetting is not easy and entails a bit of luck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fits really good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and quality. Would recommend too friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Sound quaqlity iws great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Love the design. Good for regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds, charge lasts forever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd pair of buds, upgraded to the executives because I deserved it! But they are great, only have to charge the case every so often depending on use, and with a full charge the buds last 5-7 hours! Love them! Microphone is great for calls too, no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great true wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great! I was nervous about gettin true wireless headphones but I couldn’t be happier. The sound is clear and the very high quality and the microphone works great on phone calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but user interface lacks a little/no rewind

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones and have a nice feature where when you pull them away they stop the music or playback. I love that and how I can tap the head phones to interface with it. Only thing I don't like is that I can't go back in the tracks like I was able to with the previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for my daughter and they sound good too

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not that great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, these earbuds were working really well. Then the disconnects happened and continued to happen to a point where they were no longer worth using. Very disappointing.

    No, I would not recommend this to a friend