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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,386 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounding wireless !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these wireless earbuds sound awesome for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Low sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound for music but great for talking on the phone

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Good Starting pair if you grab them on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item and bought 3 times on sale. problems with fuzz in left earbud in at least one pair. Does not pair independently to earbuds so you can only use the right one solo, left will not work solo. Super phone call clairity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were suggested by a sales person who thought they would fit well for my wife. They fit very well. Sound quality is very good. They are comfortable. They seem to be a very good value after approximately a month

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Good sound. Good Value. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok but uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but they are uncomfortable and it takes a little work to get them to sit properly in your ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable Alternative

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to buy the AirPods, but just couldn't justify the cost. I grabbed these JBuds instead and have had no issue with them. For the price paid, a wise investment. Sound is good and even got them a little wet. They're still chugging along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set of headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these because none of the earbuds felt comfortable for long periods of time, but other than that these were great. The touch controls were very responsive. Be warned that you can't use the left earbud independently. Once the right is put in the case both will disconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good all rounder for music and calls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an amazing sound for their price point, with easy to access controls that work well and fluently. Style and design are cool. Touch sensor on both earpieces with different settings. So far so good. I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love these things!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off..the salesman knew what he was talking about..these buds are like studio quality and the noise reduction for meetings while I'm driving or in a crowd is excellent! I have nothing but good things to say! If you're looking ..look no further! Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great product. I was looking at the Apple ones but didn't want to spend the money and ran across these. I am glad I gave them a try. They sound really good and after using wireless I would have a hard time going back to a wired set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this choice that I made. The sound on my Jbuds is awesome, and it has the best noise cancelations ever can't hear any outside noise when listening to these wireless devices. I would recommend this item Love them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount I paid its ok. It’s pretty good but sometimes it disconnects on its own but if you don’t want to spend a lot of money its ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    About time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the buds Ive been waiting for! Awesome sound, features, and fitment. The best part is that they are on $70! Ive tested out alot of buds in the past year, and these are by far my favorite. Jlab has knocked it out of the park with these.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound, but BIG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function and performance of these earbuds are great. However, I find them to be extremely large and difficult to fit into my ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds are the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much am enjoying my earbuds. They work good, fit in my ear great! Dont like to leave home without them. Sound of music comes in very clearly. Yes, I would recommend them to a friend. Very pleased with the purchase. Thank you Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just purchased these a few weeks and love them. I am going to buy another pair for my wife. The style and fit are perfect. The sound quality is awesome. I would recommend these to anyone needing a great pair of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio isn’t the greatest, but if you’re not super picky about that then they’ll be fine for you. Calls were clear and the amount of touch controls is pretty sweet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    App Crashes every time and Mic Quality Terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous Jlab Executive ear buds and LOVED THEM! The sound quality was great, the mic quality was great and the they were t braking the bank on the cost. However the right ear bud went out and I had to replace them. I pick up the newest version ans was excited just to find out that the mix Quality took a HUGE DIVE! And I mean massive. I mean no one could ear me clearly when I called them.. it was so weird and not like the quality I was used to. I found out by doing some research there’s a JLAB app and I can update the buds through the app to get better mic sound quality. I downloaded the app connected my ear buds to my phones Bluetooth and started the process for update... then the app crashes... I tried again and the app crashed again. I then disconnect my earbuds from my phone and reconnected and tried again.... no luck I also deleted and redowlnaded the app, turned my phone one and off and had my phone forget and reconnect the buds... the app CRASHES CONSTANTLY. I’m returning to find a better brand... I’m disappointed that there’s inconsistency with the quality of the ear buds from the older model to the newer model... ☹️ I mean the price of these are great but the quality dropped so much it makes it hard to trust the product/brand due to inconsistency of quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, our app does not normally crash. This week of January 25, 2020 we will put a new update that will solve the issues that have occurred over the previous 2 days. Please consider giving our brand another chance. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    low price, high quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantasic, I've had the more expensive JBL's and couldn't even get both ears to work a more time, and other brands as well the sound was wonky, but these right here have been the best purchase for the price

    I would recommend this to a friend