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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,386 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice ear buds for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after owning the Bose soundsports, I must say while they're not as loud as my Bose, it's still a good quality product. I like that you can use just one ear bud for phone calls!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Kept falling out of ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to have true wireless earbuds but I can’t find any that don’t hurt or actually stay in my ears. The sound was great for the few seconds it stayed in my ear. But they kept falling out. Will be getting rid of these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will stay put.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JLab wireless ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these headphones work well. Great sound for the price and have a very comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Grandson and they work Great!! He uses them all of the time!! Now my Grand daughter wants a pair now so I will be buying her some for Christmas!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these for me for my Birthday . They work great. Like to use them while cleaning house, cooking in kitchen. I haven’t figured out the different ways to change songs and other things but I will .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Pretty decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not to bad.. Only real complaint is I wish they were louder. Nice fit and pair up quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing I was definitely impressed by the quality of these wireless headphones I actually bought a pair for my husband and he loved them as well they pair with any phone

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Everyone should have these

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBud Air Executive True Wireless In-Ear Headphones come in the signature blue box like all of JLabs products. It has the headphones, 4 sizes and types of ear cushions and the veagan leather (read pleather) battery case. Connectivity is as simple as it can be. When you take the ear buds out of the case they will seek to pair with Bluetooth. If they are previously paired, they will to connect, otherwise they will automatically go into pairing mode to pair with a new device. Simple and easy. With Bluetooth 5, the buds stay connected to my phone and to each other. Unlike other wireless buds, I haven't experienced the separation between the buds like I have in the past. Best I've experienced. With four choices of tips, 3 black rubber and one blue foam cushion, fit should not be a problem for most. There is also the black ring that fits around the buds for those with larger ears. This was a hindrance for me so I removed it. The build quality is top-notch. The earbuds are solid and well built. The battery case seems sturdy however, I do question the connected charging cable. It has a snug fit which makes it seem like it stretches a bit when its seated and It is not removable should it break or wear out from use. Controls on the JBuds are the same as the ir other wireless earbuds. Both buds have touch-sensors on them and are controlled by various short and long taps. It’s a great idea but it doesn’t always seem to be as reactive as I would like. Like others have said, there is no app to control them from, everything is done on the buds. It's time for one. Sound: There are three equalizer settings, balanced, bass boost and my favorite, JLab Signature which has tons of bass mixed with just a hint of treble. These cycle through with three short taps on the left bud. These buds have great sound for the price. Bass is decent considering their size, mids are strong but highs seem to get muddeled at higher volumes. Battery life: the JBud Airs are rated at 6 hours per charge with the case providing an additional 24+ hours of charge. The buds charge every time you put them back in the case, which is also how they turn on and off, just take them out and they pair and turn on, put them back, they turn off and charge. A feature I like a lot in theory is JLab’s Be Aware audio which uses the microphones in the headphones to play external sounds. It seems to work better in these than in my air elites. Phone calls sound clear and are in both ears. The other party said I sounded crisp and clear with little external sounds, which is due to the dual microphone setup on each earbud. Overall, I am really impressed with the JLab Air Executive headphones and at this price point recommend everyone to get them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The older model is better in terms of sound, the only upside is you can answer and end calls while only wearing one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sound is decent and battery last as specified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a different version for my wife and she loved them, so i bought this one because i needed the longer battery life and the extended charge the box holds. Use them pretty much every day and I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used every day and most of the day, I think these are great. Battery is good and lasts long, easy to connect to phone and great range. Also a little more money but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son he uses them while working or mowing the lawn. The sounds is clear, they work great. He wanted airbuds but I bought these price was reasonable and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s a earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great for back up. If you misplace your main headphones. These are the ones you want for back up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great quality. Slim and good for people on the go. Price is good for the quality your getting. So if you looking for something to compete with apple earbuds these are it n better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an alternative to spending $250 for anything comparable, I picked these up. Call quality was good, music listening was important and definitely was not disappointed. Great for the value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    3rd times the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re perfect for my needs!! I use the right ear only while I’m working in the office and I love them! I tried a couple others before settling for these. They’re comfortable and the sound is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself a dump run

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cheap pair of wired Jbuds that worked great for the price. These are a different story. Both mine and my partner’s stopped working within a few months of purchase. I’m not even bothering with a warranty, as I don’t want to take more un-used lithium to a recycling facility when they inevitably break again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was buying a more expensive wireless earbuds, I went into the store and found these for 1/4 the price, so far they work as well as the more expensive ones I bought last time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are Good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them a lot... When I do I have to be a little cautious so they don't fall out... Also, when I use them with my phone, I still a have to pull my phone out to talk to people.. apparently they don't have a microphone...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Can't Fly With One Wing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud will not pair. Gave ip trying and just one bud! Can't return....lost receipt.

    No, I would not recommend this to a friend