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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,386 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use at work and I like the fact that you are able to use one if you want. Has to be the right side. Good quality and sound for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Charging issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this item. The right ear bud would not charge. It was defective right out of the box. The right ear bud us the primary side of the pair. You can't just listen to the left ear bud by it self. Mo issues with the return. I exchanged them for a different brand at customer service with no issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product but has limitations with sound quality and connection

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JBL Ear Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to use and well liked. Given as a gift and the receiver loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband travels all the time in air planes and needed some good air buds. These are wonderful and keep all the background noises out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps going to be one of my favorite earbuds. It is for a good price compared to these others. Jlab is one of my favorite brand next to skullcandy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for work they work just as good as the expensive ones and they stay charged for 8hrs that im at work

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using these about three months they’ve decided to stop working properly. They get static and cut in and out like my phone is out of range when it’s right next to me. Also the smallest insert does not fit and they fall out constantly. Super annoying.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will fit you better.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy JLab Air, pass on Apple

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing! Apple are the advertised darling but Jbuds Air create excellent sound blocking and really nice sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use just one earbud you must use the right side. Quick charging compact. easy to connect. super fast from taking off charge box to device connection is less than 0.5seconds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound pretty awesome. The mic technology is pretty great. But you can’t listen to the left bud well the right one is charging. That is the reason for four stars… Could’ve been five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    happy jlap - jbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear-buds work very well! use them with my tablet. like the log length of battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really good AirPod alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great and less expensive alternative to AirPods. Would definitely recommend to others looking for a quality set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have difficulty keeping them in my ears.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well, instructions are not great and I have had trouble keeping them from falling out of my ears. Sound quality is recharging is easy and Convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice earbuds for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Last a long time with one full charge. I like the case aswell, the leathery feel.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth it!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took off the rubber outer eat fitting because my ears are too small and I end up prying the things out with a pencil every time. It's hard to grip! It would be better if they slightly popped up. I've had the left one in the pocket not working but paired and it skipped the track without me swiping. Too sensitive in my opinion. I had paired it several times and it would say paired but no sound. I watched several YouTube videos to pair and reset but still have issues. 2 days of messing with it not worth it.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Tangsta512
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent all-around earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether I am running or walking, these earbuds stay in place. They don't wiggle or become loose. They also keep a lasting charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be just me but I find them hard to get in ear properly. Also when put them in the charging case the earbuds don't always disconnect from blue tooth.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear pods did not fair well the way I expected them to work. I could only use the right side pod to work since the left would constantly drop out and say goodbye for no reason to do so. It was altogether very frustrating. Because of this issue they were returned to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    easy to use, good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay. Sometimes the ear piece falls out. Tapping the ear piece doesn't always work. Ear piece is comfortable.

    I would recommend this to a friend