Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,386 reviews
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the volume is fairly low when all the way up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big Value In a Small Package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife and she loves them. They work great and the battery life is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent volume

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the left could be used to call and hear calls that’s why I purchased it. That wasn’t the case! So very disappointed in that. They work great other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and work fine to me, and the long tip help to stay on place

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Zar20, thank you for your review. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for calls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best earbuds for making phone calls. They also have very good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for Comfort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these to the older AirPods and these aren’t as comfortable oddly enough. I needed a back-up pair and I decided to just stick with my AirPods and returned these.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging, Volume

    Rated 1 out of 5 stars

    Not a Fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two separate models of this brand. The first model played at a very low volume so I took it back This model I can’t say how they performed because the right earbud wouldn’t charge and I had to return it as well.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    sometimes the sound sounds weird

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes the sound sounds weird. and the volume is not so good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of material, economical and above all very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greater buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, it picks up my voice so clearly and all my friends can hear me, its a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect accessory for my phone.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convienence of not having a cord. There attractive. I can hear really well. love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great birthday present

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every fast to Connect to a phone and the controls are easy to use. I use them all day in my every live from the gym to work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these In-Ear Headphones. I use them while working out and I haven't had any problems with them. They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blue tooth ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, great sound in the car when talking in the phone And very comfortable, you won’t even know that you are wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for traveling!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great at cancelling out noises around me on the plane so I could watch a movie and not listen to the screaming kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really liking this item, got it for road trip with my mother in law and I was able to listen to her and music it was great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Great sound and as good as the competition at about a quarter of the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a girt for someone that is incredibly difficult to please when it comes to headsets and they finally now have something they actually like. Totally shocked and amazed, especially for the price. Their only complaint is that they have to turn off the other linked device's Bluetooth if they want to switch to another device which they did not previously have to do. I told them to deal with it or I could take the ear buds back. They will deal with it which speaks to how good they are in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and clear

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting use to, but they are crystal clear, really happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones they work great, loud, you can answer your calls, listen to music etc. Battery last a long time.

    I would recommend this to a friend