Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,386 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is good. Headphones fit in comfortably. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Comfortable and sound amazing. Will be buying more for sure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Headphones with Mic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several choices end pieces for a better fit to the ear. Works great. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it's decent product except occasional Bluetooth connection fall out other than that product is good and easy/comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome in ear headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear your call or audible clearly. Music is like you r personally at concert

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Extremely Poor Sound and Phone Call Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the worst sound of 3 bluetooth headphones I own. Music is significantly lower volume, very little bass response even after adjusting iPhone equalizer setting from rock to bass boost. The built in equalizer is worthless, and does nothing to improve sound quality to personal preferences. For phone calls, the volume is slightly better if in a quiet environment, but the voice quality sounds tinny and distant and a slight echo. Don't waste your money on these, choose another brand that has great sound in comparison.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you set up under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, use mainly for gym workouts but good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for travelers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the performance of the background noise cancellation capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably Priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but can only attached to one device at a time. Hard to unsync from last device it joined.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is actually very pleased with the purchase. He loves the feel and the operation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound repro, comfortable in the ear. Fantastic deal!!! Long lasting charge too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good, function and sound would be the top feature fit and comfort could be better, but that’s me, everyone’s different.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, very comfortable and unbelievable sound for money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product for the value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound great battery life and fast charge customer service was impeccable kudos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and distance fit is perfect great for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joy unspeakable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this on your life. I'm able to multitask without dropping my phone or losing a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are okay, I'm still getting use to them. If things change I'll post an update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comes out the speakers I love these earphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Teenager loves them!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these Jlab wireless earbuds for my teenage daughter and she loves them. To begin with, she really liked how easy they were to set up and very user friendly when you get them up and running. Next, she really likes how comfortable they are in her ears, especially since one of the options is the cloud foam which made the earbuds stay in her ears nicely. When she first took them out of the box, she thought they would be heavy because they look kind of bulky, but to her delight, they are very light in her ears. She was able to sync the buds to her phone and laptops very quickly. She really loved the sound that comes out of these Jlab earbud and also commented that the mic is very clear when she makes calls. She also gave the charging case 2 thumbs up. There are 2 things that really stood out to her about the charging case: 1. The light indicator inside tells you how much charge the buds have and the option for charging with usb. Of course she loves that she hardly has to charge them since the charge will hold for about 30 hours! The only con that she mentioned was that the buds will disconnect if you switch apps. Overall, she highly recommends the JLAB earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBuds Air Wireless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection, sound, and are comfortable. Good quality for the price.

    I would recommend this to a friend