Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,386 reviews
  • Rated 4 out of 5 stars

    Decent earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent earbuds not all that great but not all that bad do what they're supposed to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Easy to wear and use. I buy at least 3 of different style.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best ear buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Great product at a great price! I would highly recommend to my friends!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice earplugs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and don't fall out like other brands that I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds! I was impressed with the quality of sound! I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this purchase. They sound great and fit perfect in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this for a short time due to having a different way to listen to music at work but loved them while I had them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and nice sound quality. Would recommend to any on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. It has great bass to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the $$$ my opinion better than apply airpods. I definitely recommend these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds look nicer than many others in the price range but that's where the advantage ends. I haven't had any connectivity issues but the audio is no better than my experience with headphones that were alot cheaper. There is also no sound canceling feature which I would expect at this price range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I use them when I mow and while on the tractor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    T.matuska

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They allow you to move about uninterrupted and great quality of sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work as good as the pixie buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ear buds great quality good price. I would definitely recommend them to friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Great sound and quality. I wear them all the time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while they lasted.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in early July and they are already broken. The audio continually cuts in and out of both headphones. I attempted every troubleshooting step on the website but that did not fix the problem. What's more frustrating is that JLABS customer support # never works. You get a recorded message claiming it is currently outside of business hours, no matter what time you call. I'll probably end up having to pay for shipping on the warranty claim. That is something you might want to factor into the price when deciding whether to purchase or not. I've honestly had better customer support from cheap $25 headphone manufacturers than from JLAB

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Rick,
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a replacement under warranty.
      We want to help you
      #FINDYOURGO jlabaudio-conv

  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Would not buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - controls are awful - can only conect to 1 device at a time, have to disconnect before connecting again. - stays conected when put in case,annoying. - volume is awful

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Frosty please reach out to our customer support team so we can help solve the issues about the connection and volume. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice wireless headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the JLab headphones for work and play and they perform well, very clear sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but the smallest size is still a bit large, guess I have small ears. Oh well. They work well-a tad confusing to learn which rap does what…and on which one, but once you e messed up a few times, you start to figure it out. Overall, great product. Very easy to ‘pair’ and love that the charger is attached (can’t lose it!!).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are touchy so if you place them in your ear or have to adjust them it’s easy to tap on the place that controls them.

    I would recommend this to a friend