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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1386 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the JBuds Air Executive True Wireless In-Ear Headphones have solid sound quality, great battery life, and are comfortable to wear. However, some users have experienced issues with the fit, volume, connectivity, bass, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,386 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the PRICE the QUALITY is AWESOME!! ENJOY YOUR MUSIC!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my niece and she loves them. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good connectivity, good microphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes them, not as good as the airpods but for the price they cant be beat

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Cons mentioned:
    Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great fit, excellent sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a number of different headphones, but these are my favorite hands down. I wasn't crazy about the fit with the default eartip, but JLAB includes 3 eartips of varyig sizes, as well as a memory foam type tip that really blocks ambient sound. And if you need to allow outside noise in, you can enable Be Aware Audio to allow ambient noise in by triple tapping either earbud. Once I got the right eartip, the fit is excellent and the earbuds stay put. I've been impressed with the sound these things put out. Bass is excellent and everything else is crisp and clear. And if you don't like the sound you can change to 1 of 3 EQ presets. I also like being able to control sound and playback by tapping the earbuds. You can control the volume, skip tracks, answer calls, change the EQ presets, and turn on Be Aware Audio. And battery life is phenomenal. They are rated at 30 hours, and while I haven't recorded usage, I'm pretty sure I've come close to that. If you're looking to untether, The JLAB Air Executive True Wireless earbuds can't be beat by anything anywhere near this price point. Get them, enjoy great sound, and save some money. What's not to like?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Ear Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift. Receiver enjoyed gift. Decent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fit nice could use better low end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using almost daily and no issues only wish the bass was a bit deeper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Would be better if I could use one or the other.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Sounds are not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are uncomfortable after wearing for long period of time. The volume is very low and they don’t cut outside noise.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey xracer429,
      When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you back up and running with a new unit.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Dont recommend if you have small earholes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using the smallest ear pieces they came with and they will not stay in my ears no matter how I turn them around. They keep popping out (literally)!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Needed some really good Bluetooth headphones. I went to Best Buy and I saw these, and I wondered if they were actually good so I decided to buy them and try them out. About a week later I was in love with them, they were comfortable you couldn’t really see them and they were just the best headphones that I could ever have.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Too Bulky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we thought they were. Too big and bulky, was a present for wife and did not fit her ear and was uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Convenient but not good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient charging feature but sub-standard sound quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money if you are not looking to buy Apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when on business trip flying. They did the job I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to pay this much but they turned out to be a great quality headphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones!!! The only probably is that after a few charges they die faster.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish we could have kept these...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure these are great but we could NOT get the left one to work. We tried EVERYthing the online helps offered but nothing worked. They are super comfortable though. We had to return them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Jlab ear buds but I took the Jlab ear buds back twice. First set started a static sound after two weeks use, second set did not work right from the get go, have yet to try the third set.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t connect to phone then finally connected and it would glitch the sound, bummer deals.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Barnie07,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv